Well I got to the T-Mobile store and I got my phone all ready to go chose my plan no more sprint for this guy! Lol so after adding it all up I didn't have enough money.... So I went got some more money the salesmen kindly waited for me once I got back which took about 20 mins the place was packed lol he took me to the register where we were at and this guy was working two register doing his thing I didn't mind him helping the other customers he's waited for me, got this lady and iPhone and got us both ready to go at the same pace. Now it did take a little while but I didn't mind but when activating my phone the phone froze the lady he was helping at the same time as me had already left and I was just waiting for the phone to work lol longgg story short I had to get a new 925 the guy was caught off by windows phone and the experience left him with some bad vibes he had never really messed with them to much and it was the first 925 he had sold. My new new phone is fine I'm even using it to type this message