08-18-2013 05:21 AM
30 12
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  1. Ferazzz's Avatar
    Hey guys I have a small problem that I can hopefully get resolved. I purchased an unlocked Lumia 925 coming from my 920 on the Rogers network and I am only getting speeds of HSPA+. Hopefully there is a way to enable LTE???!!! I am using the same lte sim card from my 920 but not getting LTE.....i paid alot if money for this so I'm hoping there is a way around this....thanks guys.
    08-04-2013 10:05 AM
  2. metalchick719's Avatar
    Silly question - Have you selected LTE as your highest connection speed? 3G may be the default under network settings.
    08-04-2013 10:50 AM
  3. Ferazzz's Avatar
    Lol yes I have it selected and it even shows Rogers LTE in the access point but I am only getting HSPA+
    :(:(:(:(:(:(:
    08-04-2013 12:20 PM
  4. metalchick719's Avatar
    Hmm... Were you normally getting LTE on your 920 in the places where you're now only getting HSPA+ on your 925?
    08-04-2013 01:30 PM
  5. Ferazzz's Avatar
    Hmm... Were you normally getting LTE on your 920 in the places where you're now only getting HSPA+ on your 925?
    Yes and on the 925 the LTE rogers network is selected. However this is an unlocked European phone. I get HSPA+ but not LTE. Someone told me that its a hardware limitation, i hope not,because i sold my 920 now and although i love the 925 I need LTE to work guys
    08-04-2013 02:18 PM
  6. Ferazzz's Avatar
    Though i would mention that the highest connection speed says 3G. However if i go the APN settings i have Rogers/LTE highlights and its not giving LTE. ๐Ÿ˜ž๐Ÿ˜ž
    08-04-2013 02:21 PM
  7. Ferazzz's Avatar
    Hmm... Were you normally getting LTE on your 920 in the places where you're now only getting HSPA+ on your 925?
    Yes i was normally getting lte in places that i am only getting 3g/HSPA+
    08-04-2013 02:22 PM
  8. Tracy Daken's Avatar
    Two other things to check. Need to verify the LTE bands on the box of the phone and confirm that is the frequency that rogers uses, and then, use access point to sync to LTE. Normally, carriers have LTE apns, and H+ apns. Verify both of these things.
    08-04-2013 02:31 PM
  9. Ferazzz's Avatar
    I honestly hope that it has the bands that rogers uses but i am connected to LTE according to the APN but it only shows 3g and HSPA +
    08-04-2013 02:48 PM
  10. Ferazzz's Avatar
    I am looking but it looks like Rogers uses 2600 but I may be mistaken, can anyone confirm this please. Also on the phone box I see no 2600 anywhere.........this is not looking good for me
    08-04-2013 05:52 PM
  11. Ferazzz's Avatar
    Anybody please?? This is driving me up a wall ๐Ÿ˜ž๐Ÿ˜ž๐Ÿ˜ž
    08-04-2013 06:16 PM
  12. metalchick719's Avatar
    I think Rogers uses the exact same bands that T-Mobile does.

    Rogers LTE bands: 700/850/1900/1700/2100
    T-Mobile 925 bands: 700 / 850 / 1700 / 1900 / 2100

    So, yeah, their LTE bands are identical. I looked these up, by the way.
    08-04-2013 07:37 PM
  13. Ferazzz's Avatar
    I think Rogers uses the exact same bands that T-Mobile does.

    Rogers LTE bands: 700/850/1900/1700/2100
    T-Mobile 925 bands: 700 / 850 / 1700 / 1900 / 2100

    So, yeah, their LTE bands are identical. I looked these up, by the way.
    Which is why i don't uunderstand why I am not picking up an LTE signal!!!on my APN Rogers LTE is selected as well. This doesn't make sense. Options???
    08-05-2013 05:46 AM
  14. metalchick719's Avatar
    Which is why i don't uunderstand why I am not picking up an LTE signal!!!on my APN Rogers LTE is selected as well. This doesn't make sense. Options???
    I have no idea. What about a hard reset?
    08-05-2013 10:47 AM
  15. ferazzz1985's Avatar
    I have no idea. What about a hard reset?
    Honestly a hard reset!? This really doesn`t make any sence to me. Can it be because it is a European phone at all.........I really want to solve this ASAP :*(:(: Driving me nuts
    08-05-2013 11:04 AM
  16. metalchick719's Avatar
    I don't know what else to suggest. I was going to first say a soft reset, but I'm sure you've already done that more than once. Sorry.
    08-05-2013 11:27 AM
  17. ferazzz1985's Avatar
    I don't know what else to suggest. I was going to first say a soft reset, but I'm sure you've already done that more than once. Sorry.
    It`s okay man ,it`s not your fault but thanks for at least trying for me :( I will maybe call Nokia support or even Rogers and see what they say, but if anyone has any other options please feel free to shed some light ona fellow Windows phone 8 user :)
    08-05-2013 11:40 AM
  18. Jan Blazek's Avatar
    I think you are out of luck according to this thread on Rogers Community forum:

    [CODE]http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Android/thread-id/12933[/CODE]

    Especially look at the part, what member ryusoma said:

    According to the Wikipedia article, Rogers' LTE bands are:

    Band 7 (2600 MHz, FD-LTE)
    Bands 4 and 10 (2100/1700 MHz, FD-LTE, AWS)

    these are compatible with a few existing providers' deployments around the world, but outside North America the compatibility is literally hit and miss. In Europe for example, even if your LTE phone supports both these bands (and it appears most won't -ie: iPhone 5) you will get LTE coverage in Austria, Germany, Portugal, Russia, Sweden and Switzerland.. but not the rest of Europe, where you will fall back to HSPA or lower. You'll be out of luck in Asia too except for Singapore and Hong Kong.

    Fundamentally, this is the fault of international cellular carriers and the ITU, for allowing a free-for-all on spectrum used for LTE. There are over a dozen frequency bands, combined with two incompatible transmission protocols FDD-LTE and TDD-LTE (sort of like CDMA and TDMA of old). Compared to just five worldwide with the older GSM-based standards.

    A real conspiracy nut might even imply this is just how the networks want it, since your bleeding-edge carrier-subsidized LTE phone is a blase HSPA brick anytime you leave their network..

    The AWS band Rogers uses is the other system - 1700/2100 that uses one frequency outbound and the other inbound to the tower - this system is completely incompatible outside North America. You will not get GREAT coverage as you only have 1 of the bands Rogers supports, but it will be coverage likely in most major centres. On the plus side, your phone would have much better coverage across Europe and the rest of Asia on LTE.

    08-05-2013 12:12 PM
  19. Ferazzz's Avatar
    Well thank you for the response that I really did not want to hear ๐Ÿ˜ž๐Ÿ˜ž I guess I'm screwed royally and never should have bought this device before fully researching. Although hpsa+ isn't bad I mostly get 3g and never get LTE........so disappointed by this
    08-05-2013 01:04 PM
  20. metalchick719's Avatar
    Well, that's a shame. I meant to ask you where your location was because of your LTE problem. Sorry to hear this.
    08-05-2013 04:51 PM
  21. Ferazzz's Avatar
    It is a real bummer.....even the reception is very sub par on this phone it seems.
    08-05-2013 05:49 PM
  22. ferazzz1985's Avatar
    Well then It is now up for sale I guess but since I am still under 50 post I can put it in this site :(
    08-06-2013 07:44 AM
  23. metalchick719's Avatar
    Well then It is now up for sale I guess but since I am still under 50 post I can put it in this site :(
    Keep posting... I'm sure someone would be happy to buy your 925. Is it 32GB?
    08-06-2013 11:12 AM
  24. ferazzz1985's Avatar
    Unfortunately not, it is the international unlocked 16gb. However I may be contect with just HSPA+ as I no delays streaming anything or even loading pages so.... I really am just dissapointed more than anything lol.
    08-06-2013 01:38 PM
  25. Tracy Daken's Avatar
    I don't know what to say. There are international versions that don't even have the LTE working at all. You could sell that one, buy a tmobile one from their website, and pay unlock and you should be sure for it to work on Rogers.

    Tmobile ones new are 528 bucks.
    08-06-2013 03:07 PM
30 12

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