1. Auric Jarrel's Avatar
    I'm not entirely sure what to do. I plugged it in via usb and received no prompt on how it should sync the device. I checked the devices folder on the control panel and saw this
    lumia925error.png
    Tried running the troubleshooter to see if it would reinstall the drivers but no dice. What do I do now? Just run a complete hard reset on the phone and hope my computer recognizes it afterwards?
    08-25-2013 03:33 AM
  2. metalchick719's Avatar
    That's weird. I can relate in a way, because this has happened to me with my external hard drive before. Did you try connecting it to a different USB port? Sometimes that helps.
    08-25-2013 09:06 AM
  3. MrockNroll's Avatar
    Go to Nokia support, download their software, then connect your 925 with the USB cable. Works fine on my computer.
    08-25-2013 11:55 AM
  4. Auric Jarrel's Avatar
    Go to Nokia support, download their software, then connect your 925 with the USB cable. Works fine on my computer.
    Which software is that? All I see is the Mac connector on the support page for the 925
    08-25-2013 02:36 PM

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