1. loisegrcia's Avatar
    Hi. I recently noticed that my newly-bought (one week) Lumia 925's back part is slightly loose and is creaking.

    Is this normal? Or should I be worried?

    Thanks.
    09-13-2013 07:58 PM
  2. WanderingTraveler's Avatar
    Well, if you put a lot of pressure on it, or you drop it a lot, it should. However, even then, that's still a rare occurrence.
    09-13-2013 09:23 PM
  3. multo's Avatar
    If it really brothers you, try to ask for a replacement. So far mine doesn't have creaking nor is it loose.

    sent from within the depths of my brain
    09-13-2013 09:36 PM
  4. mjrtoo's Avatar
    Yeah, mine 'creaks' if you twist on it pretty good, but why would you do that? 😊
    09-14-2013 09:37 AM
  5. loisegrcia's Avatar
    Haven't dropped the phone, doesn't even have a scratch. It creaks when the back cover is (slightly) pressed...

    Sadly, it's only for a 3-day-replacement, and it's been more than a week already. :(
    09-16-2013 08:44 AM
  6. StillClassic29's Avatar
    I have the same problem. I did not know about this until I watched Daniel's video. He was saying to check the top two [back] corners. Top right makes a loud creaking sound. I'm kinda mad 'cause I waited 3 long days (lol). I'm going to my local AT&T store to see if they can exchange it, if not, I guess it's going back for a replacement. This sucks! To be honest, I wouldn't mind because I'm getting the charging case, but I don't know if later-on it will start to fall apart.
    09-16-2013 06:10 PM
  7. StillClassic29's Avatar
    ... other than that. I LOVE THIS PHONE! ;)
    09-16-2013 06:11 PM
  8. 9520G's Avatar
    I had the same issue, whoever assembled the phone did not do it correctly. I just removed the back cover and snapped in carefully back in place and no more squeaking.
    09-17-2013 09:38 AM
  9. Vertego's Avatar
    ... I just removed the back cover and snapped in carefully back in place...
    How easy is that? Suggests after-market alternatives may be a possibility, if NFC can be transferred.
    09-17-2013 12:00 PM
  10. loisegrcia's Avatar
    He was saying to check the top two [back] corners. Top right makes a loud creaking sound.
    Mine creaks at the top right too :(


    I had the same issue, whoever assembled the phone did not do it correctly. I just removed the back cover and snapped in carefully back in place and no more squeaking.
    How did you remove the back cover though?
    09-19-2013 11:25 PM

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