Ive just bought a used Nokia 925 (unlocked) from a reputable seller on ebay. When i start it up it shows a splash screen for the 3 network, but it is unlocked as i can use my EE sim for calls etc.
The problem is that the network speed selector is greyed out and stuck on 3G.
This is a 4G phone and i have a 4G sim so im a bit baffled. My previous phone (Nokia 625) worked on 4G straight out of the box.
I have the latest updates etc.
Does anyone know how i can get it fixed, or do i need to get the seller to honour their 14 day money back offer (i don't want to do that as it was a good price and i loooooove the phone).
The problem is that the network speed selector is greyed out and stuck on 3G.
This is a 4G phone and i have a 4G sim so im a bit baffled. My previous phone (Nokia 625) worked on 4G straight out of the box.
I have the latest updates etc.
Does anyone know how i can get it fixed, or do i need to get the seller to honour their 14 day money back offer (i don't want to do that as it was a good price and i loooooove the phone).