Speech Recognition not working on Lumia 925

Nigel Weber

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Jan 28, 2014
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I don't understand what, or why this has happened. I hold down the windows key, speech rec software appears but it doesn't recognise any sound...followed by "Sorry I couldn't hear that" or whatever the message is.

I tried Shazam, not luck either. Luckily it works when receiving phone calls/record video though.

Why is this happening, how do I fix it please?

I have the UK language pack installed and selected. Use speech recognition is also ticked.

p.s not sure if it's related, but might as well kill two birds with one stone; When listening to music, the music likes to just stop/pause. I think it's to do with the headphone jack being broken, as it seems to happen when the phone moves around in my pocket;bad connection between headphones and socket :S

Thanks,
Nigel
 

N_LaRUE

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Apr 3, 2013
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If you're able to make calls and people can hear you then this would indicate a software issue as you're using the same mic.

In which case the only option is a reset. You can try a soft first then a hard.

As for the connection issue with the headphones, try a different pair and see if you have the same issue.
 

pcuadros

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Feb 1, 2014
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Hello, im from Spain, me have the same problem, the micro is not working with any software applications, recorder, assistant, etc. Only work with headphones with micro.
Please tellme what I can do.

Thanks and best regards.
 

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