Hi
I recently had a problem with my nokia lumia 920 and it has been returned to me, wiped of data as expected. The problem I have is that the phone has been unlocked from the original network as I changed networks. The phone has been returned unlocked and I can access phone calls with my new network ok. But, to receive data I have to change a couple of settings (internet apm).
When you first turn on the phone you get the opportunity to enter your windows ID and everything (apps, photos, contacts, setting etc) is synched. However I cannot do this at this stage as I cannot enter the new internet apm or sign on to wifi. If I skip this stage I can then set up for internet, but cannot figure out a way to get back to the screen where I can sign onto windows and restore.
Is it possible to get back to that screen once you have started?
I recently had a problem with my nokia lumia 920 and it has been returned to me, wiped of data as expected. The problem I have is that the phone has been unlocked from the original network as I changed networks. The phone has been returned unlocked and I can access phone calls with my new network ok. But, to receive data I have to change a couple of settings (internet apm).
When you first turn on the phone you get the opportunity to enter your windows ID and everything (apps, photos, contacts, setting etc) is synched. However I cannot do this at this stage as I cannot enter the new internet apm or sign on to wifi. If I skip this stage I can then set up for internet, but cannot figure out a way to get back to the screen where I can sign onto windows and restore.
Is it possible to get back to that screen once you have started?