text messages from past 24 hours disappearing on nokia 925/all texts not restoring after reset

epialos

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Feb 22, 2014
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my phone has been acting very strange today. several recent texts to me have started disappearing. i had one person re-send their texts, new conversations were had, and then a few hours later those texts disappeared as well.

i am in the process of doing a complete reset of my phone but that causes issues with texts as well because not all of my texts get restored. i checked the wpcentral forums and found a way to view text messages in outlook which should show all of my texts that have been backed up, but there are even texts missing from there. in fact, there is one person who i frequently text and whose most recent texts disappeared today who does not show up in my outlook at all. its as if not a single text from this one person has been backed up.

can someone please help?
 

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