1. mjaiteh's Avatar
    I recently received my replacement Lumia 925, but for some reason the camera on this phone is making my pictures dull. I turned on photo review to see what the problem was, and it seems like the image is fine upon first capture, but when the image is saved, and photo review shows me the image immediately after, I can see a loss of color. Almost like when you wash clothes with cheap detergent. Yes....it's that bad. I used default settings, and I also tried playing with the settings and still my images come out dull. I'm not using flash, and I make sure to focus on each image. Both the front camera, and the back camera are having the same effect. I've also played with both the default camera and Nokia Camera. I thought it was the exposure levels, but playing with those didn't help much. It's almost as if the camera is not capturing enough light when it snaps the image. I must be doing something wrong since everyone seems to adore this camera(I did too before this replacement)..... When I use the front camera I take screenshots and crop out the camera settings along the borders. It comes out a lot better than when I take a picture.

    Is anyone else having this problem or has had this problem? Any recommendations on settings I should use?

    Thanks in Advance!
    04-12-2014 09:49 AM
  2. Nikhilarthan's Avatar
    Even I have the same problem...it gets yellow tint on the picture after saving it.it was getting after the black update
    prasath1234 likes this.
    04-12-2014 09:52 AM
  3. MSFTisMIA's Avatar
    Sounds you may have gotten a bad replacement.
    04-12-2014 09:54 AM
  4. Nikhilarthan's Avatar
    Sounds you may have gotten a bad replacement.
    Even I have the problem then I get yellow tint after saving it
    04-12-2014 09:55 AM
  5. mjaiteh's Avatar
    Just to be clear when I said replacement I just meant it replaced the 925 that I damages. This is a brand new phone right out of the box. I get a yellowish tint on the front facing camera, but the main camera pictures just look dull. It's possible that it could be the update, but I'm not sure....it is extremely annoying though.
    04-12-2014 10:22 AM
  6. Vishal Bharath's Avatar
    Hey even i am facing the same problem & i think its happening after the amber & black update, i am using 520
    04-15-2014 11:38 AM
  7. dpthai's Avatar
    Most of all Lumias have this issue, even on flagships like 1020 and 925.

    For me, the yellow tint is not a problem. What bothers me is the loss of details. However, the worst thing comes when I take photos indoors under neon lights. The photos look like they are taken from a 2 MP phone camera from 2008. Hope they fix it soon.

    You can try using Instagram beta app to take a photo, and then press the Accept button to see how different your photo changed :D
    04-16-2014 10:55 AM
  8. Lin147's Avatar
    Use third party camera app can get a bright photo .In china camera360 is most popular.
    04-17-2014 09:34 AM
  9. Bajo76's Avatar
    I bought my 925 a week before the developer preview was available and was very dissapointed to the picture quality compared to my Galaxy S4.
    Tried now camera360 and indeed it does a much better job, but cant access it through the dedicated camera button and missing some options like 16:9 shooting.
    I hope Nokia or Microsoft will fix the issue (Dull pictures)
    04-20-2014 01:55 PM
  10. indoko's Avatar
    The joke here is that most of us have buyed the Lumia 920/925 because of his great camera, in the case of the 925 with 6 lenses etc... In the real world i realised that the xiaomi red rice of my wife takes better photos than my lumia 925. Why Nokia doesn't fix it? I don't know, the only thing i know my next phone will not be a Nokia.
    04-20-2014 02:30 PM
  11. Rodrigo Mendes's Avatar
    Do you have any example? My pictures on 925 are absolutely gorgeous.

    When I go out with my friends, all of them put their smarts (S4, Moto X, 5s, etc) in pocket and ask me for take pictures and share in Whatsapp or something. My Lumia 925 take much better pictures than any other smarts (except of course 808, 1020 and 1520).

    Needs minimal knowledge to take better pictures. Don't expect miracle if you don't have it. Don't expect have good photos without light and flash or with far subjects.
    04-22-2014 01:53 PM
  12. indoko's Avatar
    There are a lot of examples in the frum. You can search for them. I have an olympus xz1 to take good photos in manual mode but in a Phone i want to shoot in automatic and get good photos. In the lumia 925 this is quite difficult.

    Sent from my Lumia 925
    04-23-2014 05:04 PM
  13. Rodrigo Mendes's Avatar
    There are a lot of examples in the frum. You can search for them. I have an olympus xz1 to take good photos in manual mode but in a Phone i want to shoot in automatic and get good photos. In the lumia 925 this is quite difficult.

    Sent from my Lumia 925
    Ok, Iphone is better than Lumia 925 to take pictures.

    With a wrong hand, even Lumia 1020 can be worst than Iphone or equal.
    04-24-2014 07:40 AM
  14. indoko's Avatar
    Ok, Iphone is better than Lumia 925 to take pictures.

    With a wrong hand, even Lumia 1020 can be worst than Iphone or equal.

    ok man, you are the best and your lumia will always be the best too :p





    Sent from my Lumia 925
    04-24-2014 04:26 PM
  15. peterfares's Avatar
    Same issue here. I replaced my mother's ATIV S (cracked screen) with a 925 and the camera is worse for her than the ATIV S camera. Most of the photos come out very washed out, especially if you are inside and there is a bright spot in the frame like a window or a light or even a bright reflection. About 80% of the photos are washed out and the other 20% look good. The camera firmware seems to be pretty crappy. The ATIV S always produced vibrant photos.

    Also the Nokia Camera kinda sucks. I like the easy way of adjusting the controls but reviewing photos is much worse than the Microsoft camera. With Microsoft Camera you can just swipe in from the left to go to older photos. The Nokia camera has two stupid buttons in the top left, one to review only the last photo you took and another to go to your gallery. Very bad.

    With all the crazy Nokia fans I expected a lot better from the 925, especially since the camera was supposed to be pretty awesome. My mother is even considering going back to the ATIV S, even if it has two cracks on the screen since the camera was producing much better photos.

    Here are two photos I took with the 925

    http://minus.com/m5H7vK5cUZFNh

    One is washed out, the other looks pretty good. Both are on auto.
    04-27-2014 02:56 PM
  16. AlexanderPD's Avatar
    Huge issue for me too! Here a photo taken with Nexus 5:

    img_20140501_120140.jpg

    And my shot with Lumia 925

    wp_20140501_016.jpg

    Both phones in auto mode.

    thats.. sad. I bought this phone for its photo quality, and now i want something else. The saddest thing is that even my old Lumia 720 (pre-amber) used to take better photos.. after amber (and still in black) the quality decreased a LOT. With my Lumia 925 all the photos taken without a LOT of light looks bad, death colors in 90% of light conditions. Sometime, just sometime, i can take some shot i like. Like this:

    wp_20140502_16_59_01_pro.jpg

    looks good! But here what i shot 1 minute before:

    wp_20140502_13_50_57_pro.jpg

    tons of photo with horrible colors :( And i'm 100% sure its totally firmware related. I really have great hopes for the incoming Nokia update (with Wp8.1), i don't want to buy an android as main phone :\
    Guytronic, mjaiteh and StockSoup like this.
    05-05-2014 05:28 PM
  17. PostItNote's Avatar
    Your Nexus 5 picture looks unrealistic - probably using HDR mode. Notice the seafoam in the water has a reddish tint. Other than the light washing out part of the picture, I think the Lumia picture is better - looks more natural. I do agree though that Nokia cameras tend to take "cooler" pictures than most. Manually changing the white balance will fix that - it's mostly a personal preference which is better.
    05-07-2014 07:42 PM
  18. indoko's Avatar
    Everything is green in the Lumia shoot. I have the same problem with the white balance. Sadly I don't have any hope Nokia fixing it...

    Sent from my RM-892_eu_spain_453 using Tapatalk
    05-10-2014 03:01 PM
  19. AlexanderPD's Avatar
    @PostItNote: Let me post a Windows 7 wallpaper for the italian iso

    wp1.jpg

    ok thats a professional shot and in different light condition, i'm not asking to any phone to take a shot like that :P
    But.. if i try to compare it to both the Nexus5 and Lumia925 photos i can tell that the nexus is nearer to this "goal" than the lumia. Maybe thats some hdr (i don't know, one of my friends took it) but it doesn't look *green*.

    ​I'm still hoping in future fixes! :)
    05-10-2014 07:38 PM
  20. prasath1234's Avatar
    Even am having the same problem using lumia 820 here softening of images after post processing.

    Sent from my C2305 using WPCentral Forums mobile app
    05-11-2014 01:37 AM
  21. StockSoup's Avatar
    well, at least the camera is easy to use. I'm coming from the N4, and it takes great outdoor picks if there is good light, otherwise that camera stinks too and is also hard to use.

    I feel the green tint on the 925 is garish, intolerable. I plan to carry my N4 with me just for outdoor shots. That's sad.
    05-29-2014 08:25 PM
  22. DCProjMgr's Avatar
    Forgive me for suggesting the obvious, but did you peel off the plastic safety cover from the lens? I only ask because I have twice used camera phones for weeks before I realized that the sticky cover was still there.
    05-29-2014 11:32 PM
  23. Dietrich Cleijne's Avatar
    Forgive me for suggesting the obvious, but did you peel off the plastic safety cover from the lens? I only ask because I have twice used camera phones for weeks before I realized that the sticky cover was still there.
    ... and there is an issue with cases, some are so close to the lens and to the flash that while the preview of the picture looks good, the actual photo comes out all wrong and distorted.
    05-29-2014 11:47 PM

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