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05-06-2014 02:10 PM
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  1. HeyCori's Avatar
    Checked my bank account. Looks like I'm getting charged $85 bucks.
    Guytronic likes this.
    04-21-2014 06:13 PM
  2. Darren Lay's Avatar
    I just got an email from AT&T saying I need to call and answer questions to verify my order and, I had until the 28th. After being on hold for 15 minutes, I went through a series of questions including my home address, SSN, and four multiple choice questions dealing with past loans, previous employment etc. After I passed, they confirmed that I my item will ship within 24 hours. I already went through a credit check process when I ordered the phone. Something tells me that they screwed up on the pricing of this phone and are banking on people being too lazy to follow up with their order so they don't have to honor the order. That's just my guess.
    04-21-2014 06:13 PM
  3. HeyCori's Avatar
    I just got an email from AT&T saying I need to call and answer questions to verify my order and, I had until the 28th. After being on hold for 15 minutes, I went through a series of questions including my home address, SSN, and four multiple choice questions dealing with past loans, previous employment etc. After I passed, they confirmed that I my item will ship within 24 hours. I already went through a credit check process when I ordered the phone. Something tells me that they screwed up on the pricing of this phone and are banking on people being too lazy to follow up with their order so they don't have to honor the order. That's just my guess.
    Yup, it looks like everyone left for Easter because the website was screwed up for several days. They probably are trying to see who calls to verify so they'll have an excuse not to honor the pricing. I got the same email and I don't remember having to do that with any of my other devices.
    04-21-2014 06:19 PM
  4. Cyterio's Avatar
    Mine is due to be delivered tomorrow. The only charge I've seen is for $84 on the card I paid for the phone with. I already called AT&T today and canceled the new account.

    Sent from my Nokia Lumia 925 using Tapatalk
    04-21-2014 07:39 PM
  5. J Ice70's Avatar
    Arghhh, took to long to debate on this and missed the deal(steal).
    04-21-2014 07:43 PM
  6. HeyCori's Avatar
    Order says shipped! I can just call ATT to cancel the service, right?
    04-21-2014 09:07 PM
  7. yeah3x's Avatar
    I had the same issue of ATT Premier store not showing the upgrade so after hours on phone Saturday the guy said he would escalate my issue to tech support. In the meantime I tried ordering as a new line but of course I was $6 short on credit card and payment didn't go through till this morning. I used the form ATT emailed about insufficient funds and re entered payment info but now it's giving me an error and telling me to contact this phone number. I guess I will try it at lunch. The techrep I talked to yesterday said I could use my existing sim in the new phone and just never activate the new sim and be fine but I could always go to an ATT store to be sure and cancel it with the ticket number I got as a reference. I'm hoping when I call this will work but of course I am SIX dollars over CC limit if payment went through. SMH hope I can get this deal still.
    04-22-2014 07:40 AM
  8. fdalbor's Avatar
    Even at 119$, it's still a great deal. I got mine two days after I ordered it. They ship out of Fort Worth and I live in Louisiana. Good old Texan's, Remember the Alamo.

    Sent from my KFTT using Mobile Nations mobile app
    Last edited by fdalbor; 04-24-2014 at 06:09 AM.
    04-22-2014 08:55 AM
  9. HeyCori's Avatar
    Packaged delivered!
    Guytronic likes this.
    04-22-2014 12:53 PM
  10. Visual360's Avatar
    It says "delivery exception" on mine. Whatever that means.

    Called FedEx, and the customer service says there's no problem and will be delivered today before 8:00PM.
    04-22-2014 01:43 PM
  11. yeah3x's Avatar
    Packaged delivered!
    Are you cancelling the plan to use an existing plan? If so can you let me know how it goes.
    04-22-2014 01:51 PM
  12. HeyCori's Avatar
    Are you cancelling the plan to use an existing plan? If so can you let me know how it goes.
    Just got off the phone with AT&T. Canceling service was painless. I called 800-331-0500, followed the steps to get a live operator and canceled from there. I asked if I would incur any future charges. He said that as long as I canceled within 72 hours that I would not be charged for a month of service. Looks like I'm free and clear!
    04-22-2014 01:54 PM
  13. yeah3x's Avatar
    Just got off the phone with AT&T. Canceling service was painless. I called 800-331-0500, followed the steps to get a live operator and canceled from there. I asked if I would incur any future charges. He said that as long as I canceled within 72 hours that I would not be charged for a month of service. Looks like I'm free and clear!
    Awesome thanks! Hoping mine delivers in next two days.
    waazzupppp and HeyCori like this.
    04-22-2014 02:21 PM
  14. Visual360's Avatar
    Yay! Mine has been delivered. :)

    Sigh, two more hours before I get home. :(
    waazzupppp and HeyCori like this.
    04-22-2014 03:52 PM
  15. dgreening's Avatar
    Just got off the phone with AT&T. Canceling service was painless. I called 800-331-0500, followed the steps to get a live operator and canceled from there. I asked if I would incur any future charges. He said that as long as I canceled within 72 hours that I would not be charged for a month of service. Looks like I'm free and clear!
    Was this after you received the phone or just the next 3 days after ordering? My status doesn't show it has been processed yet and I don't want to cancel too early.
    04-22-2014 05:35 PM
  16. gbold3's Avatar
    Today I received a note of shipment of my 925 and delivery for tomorrow 4/23 EOD. I just got off the phone with AT&T to cancel the service and they noted that I had to refuse the FedEx shipment of the phone for my service to be cancelled. Guess they are on to our scheme :(
    04-22-2014 05:48 PM
  17. Cyterio's Avatar
    I don't think you have to refuse shipment on a phone you purchased outright. I'm only guessing, but I think the rep might have been confused and thought you purchased a subsidized phone. Even still, if you cancel when on contract, you still have the ability to ship the phone back, maybe incurring a restocking fee.

    Sent from my Nokia Lumia 925 using Tapatalk
    04-22-2014 06:11 PM
  18. Cyterio's Avatar
    I received my 925 today as well, and canceled my service yesterday. The only charge showing on my account was the $84 I paid for the phone.

    Sent from my Nokia Lumia 925 using Tapatalk
    04-22-2014 06:12 PM
  19. Visual360's Avatar
    But, but why call to cancel when you don't have the phone yet? Just sayin...


    Today I received a note of shipment of my 925 and delivery for tomorrow 4/23 EOD. I just got off the phone with AT&T to cancel the service and they noted that I had to refuse the FedEx shipment of the phone for my service to be cancelled. Guess they are on to our scheme :(
    04-22-2014 06:16 PM
  20. Visual360's Avatar
    Got the phone, swapped my SIM, and I'm updating to 8.1 now. LOL.

    20140422_165416.jpg
    HeyCori, mtb1 and metalchick719 like this.
    04-22-2014 07:10 PM
  21. mtb1's Avatar
    how do I update to 8.1?
    04-22-2014 09:48 PM
  22. mtb1's Avatar
    Got my 925 today.. It came with a new sim, I called, they activated it right away.. so far so good! Now too learn this, I'm so used too android.
    HeyCori likes this.
    04-22-2014 09:55 PM
  23. mtb1's Avatar
    no new line no new charges, just swapped from android to windows.. too simple, lol.
    Visual360 likes this.
    04-22-2014 09:57 PM
  24. Visual360's Avatar
    Okay guys here's the scope.

    Got the phone today, and what I did was swap my original SIM in to the new phone and it works just fine. The new SIM was already in the sim tray, and I made sure I took it out before I fired up the phone. I updated the phone to Windows 8.1 without any problem. Actually, the only real reason I bought another Windows phone is after updating my L920 to 8.1 and really fell in love with WP again.

    Anyway, now to important part. Cancelling the new line was no problem. AT&T didn't give me any problem, besides me waiting for about 10 minutes before I could actually speak to someone. Here's the caveat. I don't have any problem with this since I'm not planning on unlocking the phone, but others might want to, and here lies the problem.

    The number (new line) have to be active for at least 60 days, if I remember it correctly. So, by cancelling the line right away, I'm pretty much stuck with AT&T on this phone. Again, this is really no big deal for me, as I am already with AT&T with 4 lines, and I don't see changing carrier anyway. Plus, I already have a bunch of unlock phone that I use when I travel overseas.

    So, I hope everyone is enjoying their $80.00 awesome phone. I am! :)

    The phone looks brand new by the way. I love the size and weight of the L925 compare to my L920. Although, somehow GLANCE looks better on my L920. Not sure if its because one is LCD and the other is Amoled. Overall it's awesome phone for $80. Well, I paid a total of $114.99 (+$35 tax). Being a CA residence they are taxing as on the full price ($399.99) which sucks, but still a great deal.


    Update: I just check the phone counter (dial ##634#), and seems like it's never been use. The counter reads 24 min., it's about the length of call I have with the AT&T customer service. Someone mentioned that the counter cannot be reset, so that's the only reason I'm saying it's never been used. But then again, maybe the factory actually reset it. :P
    HeyCori likes this.
    04-22-2014 10:02 PM
  25. Visual360's Avatar
    You will need to sign up to be a "Developer", and then download the developer app on the Windows store. Run the app, and follow the instructions. After that, when you go to check for updates, it should start downloading the update.

    how do I update to 8.1?
    mtb1 likes this.
    04-22-2014 10:05 PM
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