1. nadroj915's Avatar
    Hi, I'm posting this as a new thread, because I wasn't getting any help or response in another thread that I posted in (Windows Phone 8 forum). Anyway, here's the issue. Awhile back I downloaded Asphalt 8 Airborne. Needless to say it's somewhat of a storage hog...requiring anywhere from 2.5-3.5 GB free just to install, AND for any updates that come along. Recently I attempted an update and was unable to due to not enough free space. I finally had enough of the storage issue crap, and just made the decision to uninstall the app - even though it is a VERY COOL game that I like! Having now uninstalled the app, when I check available phone storage space...the system storage shows as using up 4.61 GB. I've searched other threads, and I don't think this is normal. A normal amount seems to be anywhere between 1.9 - 2.5 GB for system storage. Most solutions that I have found say to perform a hard reset. Sorry to be ignorant...but I'm not sure how to perform a hard reset on my phone, AND what exactly will I lose if I do so, AND how do I perform a back-up if necessary?

    Thanks!
    05-29-2014 01:21 AM
  2. Guytronic's Avatar
    Here's how to "RESET" the phone:
    http://forums.windowscentral.com/win...our-lumia.html

    Chances are your phone is already backed up.
    The back-up option is in "Settings"
    wp_ss_20140528_0001.png

    wp_ss_20140528_0002.png
    Tap on each option to back-up before resetting...
    Select "Back up now"


    You'll have to re-do your start screen after backing up.
    If I remember correctly everything else comes back.

    Hoping this helps you get thru this.
    Good luck
    Himanshu Chowdhary likes this.
    05-29-2014 01:40 AM
  3. nadroj915's Avatar
    Here's how to "RESET" the phone:
    http://forums.windowscentral.com/win...our-lumia.html

    Chances are your phone is already backed up.
    The back-up option is in "Settings"
    Click image for larger version. 

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    Click image for larger version. 

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ID:	67752
    Tap on each option to back-up before resetting...
    Select "Back up now"


    You'll have to re-do your start screen after backing up.
    If I remember correctly everything else comes back.

    Hoping this helps you get thru this.
    Good luck
    Thanks that helps a lot. However I am curious about backing up my photos. This option was currently not enabled, but I have since enabled it. Do I have to wait a period of time before the phone backs up my photos to the cloud, or is there a way to force a back up without going through and manually selecting all photos?
    05-29-2014 05:01 AM
  4. Guytronic's Avatar
    wp_ss_20140529_0001.png

    Make sure the best quality for image uploads over wi-fi is enabled.
    Simply look at OneDrive to see if your latest photos have shown up.

    The last time I hard reset after restoring the back-ups my photos were still on the phone.
    Uploads to the cloud over high speed wi-fi don't seem to take very long.
    Himanshu Chowdhary likes this.
    05-29-2014 11:01 AM

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