10-15-2014 02:36 PM
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  1. accursedvenom's Avatar
    No, all Lumia Dev preview users need to downgrade now until a fix is available. Those who updated before MS and Nokia blocked it for preview users are the only ones who got Cyan without downgrading.
    ONLY the people using bitlocker on their devices need to downgrade, NOT everyone.
    07-19-2014 04:48 PM
  2. accursedvenom's Avatar
    I rather stick with At&t...Out of the 4 major carriers in the US t-mobile will be my last option.
    Enjoy waiting then. I seem to remember them getting any updates well after everyone else.
    07-19-2014 04:50 PM
  3. WPUser2's Avatar
    ONLY the people using bitlocker on their devices need to downgrade, NOT everyone.
    Thank you
    07-19-2014 04:53 PM
  4. Hamberthm's Avatar
    925 in Argentina here, country variant. Needed to downgrade from the Developer Preview using NSRT, only after doing that the update showed up, I wasn't using Bitlocker, I can confirm that the update is halted for all running the preview!
    seq1 likes this.
    07-19-2014 07:38 PM
  5. WPUser2's Avatar
    925 in Argentina here, country variant. Needed to downgrade from the Developer Preview using NSRT, only after doing that the update showed up, I wasn't using Bitlocker, I can confirm that the update is halted for all running the preview!
    Ok, I was in two minds, but thanks for the clarification
    seq1 likes this.
    07-19-2014 08:27 PM
  6. mfpreach's Avatar
    Check this link and see if your update is available. When it becomes available, then check for updates and you should get an update

    Link: Availability in Europe - Nokia

    I presume your in Europe, if not, go to the necessary page.
    Interesting, it indicates that black is the latest in the USA... However, I think some users on here with tmo have cyan?

    Nokia Lumia 925 - Software Update and Downloads - Nokia - USA
    Last edited by mfpreach; 07-19-2014 at 10:43 PM.
    07-19-2014 08:34 PM
  7. seq1's Avatar
    I know that wpcentral published that article but even Danial admitted in the comments that it was wrong info coming from Microsoft
    Some Lumia 925 and Lumia 625 dev preview users were complaining that they are not seeing the update.
    07-19-2014 10:52 PM
  8. DeepakN's Avatar
    From India ....Got the official update yesterday morning worked all fine in day but after i woke up today morning .... 925 was bricked.
    07-20-2014 12:12 AM
  9. seq1's Avatar
    From India ....Got the official update yesterday morning worked all fine in day but after i woke up today morning .... 925 was bricked.
    Were you using Developer Preview?
    Does your phone show "bitlocker" screen?
    07-20-2014 01:30 AM
  10. QwarkDreams's Avatar
    From India ....Got the official update yesterday morning worked all fine in day but after i woke up today morning .... 925 was bricked.
    Have you performed a soft reset? (hold the on/off button and volume down button until the phone vibrates, it will take a while, so don't let go of them too soon) Had this situation in the morning, don't know why my screen wouldn't turn on anymore until the soft reset.
    07-21-2014 07:27 AM
  11. RCOPEH's Avatar
    I have the 925 in the UK on Three. While I was using the DP, there was no Cyan update for me, got the Nokia tool and put it back to 8.0 and there were ask the updates waiting and I'm now on Cyan.
    07-21-2014 09:03 AM
  12. Kerry and Gill Nicholls's Avatar
    I have the 925 in the uk country variant the website says available but not seeing it yet??? Any ideas????
    07-21-2014 02:14 PM
  13. emperor_skull's Avatar
    The update is now available for my 925 here in my country but I can't upgrade, it keeps telling me my phone is up to date, someone said that ms has blocked all dp 8.1 to receive the cyan update, and said I should downgrade to 8.0, what if you don't have access to the Nokia recovery tool, what will you now do ??
    07-21-2014 04:13 PM
  14. emperor_skull's Avatar
    I have the 925 in the UK on Three. While I was using the DP, there was no Cyan update for me, got the Nokia tool and put it back to 8.0 and there were ask the updates waiting and I'm now on Cyan.
    What if you don't have access to the Nokia recovery tool ?
    07-21-2014 04:15 PM
  15. OHardy's Avatar
    NL925.1 in Jamaica upgraded to Cyan today (Had to downgrade from WP8.1 DP Update3 to WP8 in order to get WP8.1 + LUMIA CYAN updates).
    It's early days yet, but my phone seems to run cooler.
    Last edited by OHardy; 07-22-2014 at 10:09 AM.
    07-21-2014 04:20 PM
  16. Chris Sandiford's Avatar
    On Vodafone in the UK - Cyan available, no Bitlocker installed but no update forthcoming.
    Had one update but it was for DP which actually removed the app from my phone.

    Anyone with DP successfully Cyan updated on Voda UK?
    07-23-2014 05:45 AM
  17. Rafael Yousuf's Avatar
    I think everyone with the DP should wait till the cyan update is released for their device then maybe you can use the software recovery tool to flash the cyan directly without going back to WP 8
    07-23-2014 05:57 AM
  18. TrickyDee42's Avatar
    Have you performed a soft reset? (hold the on/off button and volume down button until the phone vibrates, it will take a while, so don't let go of them too soon) Had this situation in the morning, don't know why my screen wouldn't turn on anymore until the soft reset.
    This sounds like it may be a common problem, had exactly same issue with mine, had official Cyan & WP8.1 for 5 days now, first lock up over night after 3 days, second this morning while sat on my desk at work.

    Going to see what happens over next few weeks, possible reset & restore if problem persists.
    07-23-2014 06:15 AM
  19. Rodrigo Mendes's Avatar
    I have two Lumia 925 now. One with Cyan Update and other with 8.1 Preview.

    I made some tests here in lowlight conditions and i've noticed a slight improvements in same settings (ISO, Shutter, etc). I've noticed a better overexposed control, with better highlights.

    I will make some tests when I have a chance.
    pankaj981 and Taigatrommel like this.
    07-23-2014 08:39 PM
  20. pankaj981's Avatar
    I have two Lumia 925 now. One with Cyan Update and other with 8.1 Preview.

    I made some tests here in lowlight conditions and i've noticed a slight improvements in same settings (ISO, Shutter, etc). I've noticed a better overexposed control, with better highlights.

    I will make some tests when I have a chance.
    What about battery improvements?
    07-23-2014 08:53 PM
  21. Alexander Wilkas's Avatar
    I received a update this morning on my Lumia 925 and simply said: Lumia Cyan. I cannot tell if anything changed. I have 8.1 preview installed with AT&T service and I am in the USA.

    I wonder if I was really sent Lumia Cyan When I check the version this is what I get: AT&T
    Latest Version 3051.40000.1347.0001 Cyan Update Status: Under testing
    Last edited by Alexander Wilkas; 07-23-2014 at 09:58 PM. Reason: Update with all the known that I have
    07-23-2014 09:38 PM
  22. pankaj981's Avatar
    I received a update this morning on my Lumia 925 and simply said: Lumia Cyan I cannot tell if anything changed. I have the dev 8.1 installed with AT&T service and I am in the USA. I wonder if I was really sent Lumia Cyan
    You can look under Settings >> Extras + Info, does it say Lumia Cyan or Lumia Black? Also since no one has posted about AT&T rolling out Cyan for its 925, is your 925 the AT&T variant?
    07-23-2014 09:53 PM
  23. Alexander Wilkas's Avatar
    Settings says Lumia Black, and it was purchased from AT&T under contract. Looks like a false alarm
    07-23-2014 10:17 PM
  24. johnskrilla's Avatar
    Yeah im with at&t and I see no update
    Sent from Seattle using Tapatalk
    07-23-2014 10:41 PM
  25. SSK the Gr8's Avatar
    people on the cyan update... what is your windows phone os version?
    07-24-2014 12:27 AM
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