Why am I having problems with my brand new Lumia 925?

[GrandGerminator]

Just opened my brand new Lumia 925 with problems already!

Hello everybody !
I'm a WP regural, just switched from a Nokia Lumia 1020 to a 925, and after 25h with this new phone I arlready have several problems :

-Signal reception is really weak. I never have full signal reception and at home I often have NO signal ! It's like the signal is not working properly, with my precedent phone, the 1020 it wasn't the case,

- GPS not working correctly. Wit hWaze, Or here drive +, it sometimes disconnect by itself, and by sometimes I mean every 3 minutes. I thinks this phone have a real problem. Should I return it, or wait the official 8.1 if it could resolve all these problems ?

Thanks

 

[portalfocus]

re: Just opened my brand new Lumia 925 with problems already!

Did you try calling to support?

 

[Guytronic]

re: Just opened my brand new Lumia 925 with problems already!

I would hard reset.
If the problems are still there then return the device as soon as possible.

 

[Ed Boland]

re: Just opened my brand new Lumia 925 with problems already!

Why the downgrade from a 1020?

 

[portalfocus]

re: Just opened my brand new Lumia 925 with problems already!

Why the downgrade from a 1020?

Maybe the size of the device

 

[LTTG]

re: Just opened my brand new Lumia 925 with problems already!

Maybe the size of the device

But it's the same size

 

[k0de]

re: Just opened my brand new Lumia 925 with problems already!

I would hard reset.
If the problems are still there then return the device as soon as possible.

Best Advice.

 

[hacer619]

re: Just opened my brand new Lumia 925 with problems already!

I bought a 925 with the same problems signal,GPS,Bluetooth, wifi. All of them were not working properly. Nokia care replaced the phone for me

 

[k0de]

I bought a 925 with the same problems signal,GPS,Bluetooth, wifi. All of them were not working properly. Nokia care replaced the phone for me

Great to hear that.

How is your experience?

I have a NL925 carrier t-mobile for about a year now. And my experience has been flawless.

 

[accursedvenom]

Re: Just opened my brand new Lumia 925 with problems already!

It would appear my secondary mic is no longer working, only had the phone for about 3 months. Has been fine until maybe a week ago. Can't use cortana and can't do voice to text with earbuds or a BT.

 

[oliverr871]

Re: Just opened my brand new Lumia 925 with problems already!

Time to return and warranty the device.

 

[GrandGerminator]

Re: Just opened my brand new Lumia 925 with problems already!

Thanks for advices !

 

[misfitpierce]

Re: Just opened my brand new Lumia 925 with problems already!

925 is not the same size in thin profile of the device. I prefer 925 and have had 0 issues with tmobile 925. GPS connects in all apps in almost a second and signal is better than any phone I've had. Always full LTE. I'd try reset and if no good call support and maybe exchange as maybe the unit is bad somehow because every Nokia I've ever owned is amazing signal wise.

 

[portalfocus]

Re: Just opened my brand new Lumia 925 with problems already!

But it's the same size

Lol ddidn't know it

 

[hacer619]

Re: Just opened my brand new Lumia 925 with problems already!

Great to hear that.

How is your experience?

I have a NL925 carrier t-mobile for about a year now. And my experience has been flawless.

My experience with the new replacement is flawless. As for the first unit, It was defective and I wasn't aware of all the hardware problems until I took it to nokia care and the guy there told me about it after some testing.

 

[Editguy1900]

Re: Just opened my brand new Lumia 925 with problems already!

I'm on my second 925, and I have had more problems with signal strength on these phones than any others I've owned. I frequently have calls where it never rings or shows that there was a call, but it does go to voice mail. I wonder if it is possibly related to the aluminum case, although I had a Nokia N9 and never had any issues with it. I like the phone design, but the call situation has been somewhat frustrating.

 

[Guytronic]

Re: Just opened my brand new Lumia 925 with problems already!

I'm going to close this thread so we can get the comments about bugs with the 925 directed to this thread:
http://forums.windowscentral.com/nokia-lumia-925/226420-bugs-defects-your-lumia-925-a.html

Thanks for understanding everyone!