1. bkaankose's Avatar
    Hi everyone , 4 days ago I bought a new Lumia 925.Yesterday I plugged my earphone and couldn't hear anything from right one.I tried different earphones and they did not work either.However I can hear sounds from my computer , so earphones working fine.

    I don't know about Lumia settings much either so I am asking is this software related bug or sth ? Or my earphone socket is just broken ?
    07-12-2014 05:49 AM
  2. bkaankose's Avatar
    Weird , did soft reset and solved the issue.
    07-12-2014 05:58 AM
  3. Sachinmeet's Avatar
    Well only a restart would have worked...
    Rodrigo Mendes and bkaankose like this.
    07-12-2014 06:01 AM
  4. NghiV's Avatar
    I have the same problem and have found a cause as well as a solution.
    About half the time I get a notification (text, Messenger, etc.), it makes a small buzzing/cracking noise in the right ear, and sound stops working in that ear until I reboot the phone. The fix however, is to have music playing when a notification pops up. It's not a problem for me, as I pretty much have music constantly playing anyways, but some people only stream their music and don't want to eat up battery/data.
    07-15-2014 07:36 PM
  5. Reui's Avatar
    Got Lumia 925 here with the same issues, as well as disabled MIC.
    07-15-2014 07:52 PM
  6. PRASHANT RANJAN1's Avatar
    well if you are a lonely guy like me and do not care about messages/notifications then...

    Goto Settings>ringtones+sounds>manage app sounds and make notification sound as 'none' for everything e.g messaging, messanger except Phone....

    This will fix your problem....fixed mine atleast

    Also are you using Lumia Cyan.....??
    07-16-2014 08:38 AM
  7. swapnilmr's Avatar
    well if you are a lonely guy like me...
    A forever alone guy playing DotA 2??? I think I found my clone <3
    PRASHANT RANJAN1 likes this.
    07-16-2014 08:41 AM
  8. Gunbust3r's Avatar
    Got Lumia 925 here with the same issues, as well as disabled MIC.
    I think the headphone jack/speakerphone mic is a bad design on the 925. I just sent mine out for repair last night. (Dead speakerphone Mic)
    07-16-2014 09:45 AM
  9. Rodrigo Mendes's Avatar
    This is a software bug. Happens with all Lumia series. Is related with notification sound.
    07-16-2014 11:21 AM
  10. metalchick719's Avatar
    This has happened to me with both my phones that are updated to 8.1. I never experienced it while running 8. I thought at first it was just affecting my 925, but then the other week, I was using my 810 and listening to music, paused it and then it only played music through the left earphone when I hit play again.
    07-16-2014 01:42 PM
  11. Brendan741's Avatar
    I had this issue on two 925's. I did a warranty exchange and updated the second one and it happened again. I used the Nokia recovery tool and went back to Lumia Black, and no issues. I no longer have 8.1, but now I can listen all my podcasts and music in both ears.
    07-18-2014 01:45 PM
  12. Manu Guledgudd's Avatar
    Any solution?? Don't want to downgrade to WP 8...
    08-21-2014 01:55 PM
  13. metalchick719's Avatar
    Any solution?? Don't want to downgrade to WP 8...
    Just reboot your phone and it will be back to normal.
    Laura Knotek likes this.
    08-22-2014 09:41 AM
  14. marillionfloyd's Avatar
    Only use ear/headphones having 3 rings plug. Otherwise, you'll end up hearing only one channel or else end up damaging the jack.
    09-09-2014 10:03 AM
  15. Gunbust3r's Avatar
    Only use ear/headphones having 3 rings plug. Otherwise, you'll end up hearing only one channel or else end up damaging the jack.
    ​Care to back that up with some proof?
    09-10-2014 01:23 PM
  16. ratsttam's Avatar
    Only use ear/headphones having 3 rings plug. Otherwise, you'll end up hearing only one channel or else end up damaging the jack.
    It's designed for 4, not 3, so that's not the cause, nor solution...

    The standard 3 rings are Left, Right, Ground
    The newer 4 rings are Left, Right, Microphone, Ground [listed in no particular order].

    We've found it to be a bug in the software that when a notification sound plays, it makes a slight crackling sound in the right side, and it will be disabled until a restart of the device is completed. This has been noted on several different Nokia models, this thread alone lists the 810 and our 925's.
    09-11-2014 12:03 PM
  17. Roderick Aspiras's Avatar
    I think so. It happened to me before Cyan but now I have never encountered it again.
    09-15-2014 10:11 AM
  18. Manu Guledgudd's Avatar
    After Cyan, I had this issue very few occasions.....looks like problem is solved now.
    10-24-2014 09:05 AM
  19. accursedvenom's Avatar
    Never had this problem with the 521, but do on my 925 every few days. Annoying.
    10-28-2014 10:42 AM
  20. accursedvenom's Avatar
    After finally getting cyan from tmobile, haven't had this happen once * knocks on wood*
    11-08-2014 10:17 AM
  21. BBDemetria's Avatar
    Lol, I just had this issue with my 925. Luckily a reboot fixed it, but glitches like this should never happen.
    Posted via Tapatalk on Lumia 925
    11-09-2014 04:18 AM
  22. 5vs5Got10thplACE's Avatar
    Oo Epic One , forever alone but not really , we r here gathered arent we?
    01-27-2018 09:22 PM
  23. 5vs5Got10thplACE's Avatar
    i dont had the experience about left or righr earphone nor headphone problems... only problem occurs when im done breaking my ear/headphone.... sometimes i forgot to soldering it back XD but it was an awesome sound modifications tch... now i wanna get bt headphone for my next projects....
    01-27-2018 09:25 PM
  24. 5vs5Got10thplACE's Avatar
    Yes it is a best solution for listen to music not to answer call or use for Smule , 3 ring jack is good , for this jack equipped with mic was the one have the ring part didnt attached to
    01-27-2018 09:27 PM

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