1. Mehmet Pandora's Avatar
    Hi guys,
    GDR1 was a problem after updating. whatsapp and the camera (microsoft camera) does not detect my voice. But nokia camera and phone call working.
    How can I solve this problem?
    Does this problem software or hardware?

    My English is bad I'm sorry.
    Thanks.
    08-28-2014 09:34 AM
  2. Triarii's Avatar
    I'm having the same issue. I can speak on the phone fine but switching to speakerphone or trying to use voice for a Bing search doesn't work. Skype video chat is also not working.

    Triarii
    08-29-2014 10:28 AM
  3. Arkanila's Avatar
    There is a lot of people like you(us)... There is already a post on this forum and also a big one on Microsoft website.
    I'm sorry, i m not allowed to copy links in my post as i'm a new user to this forum.
    But search in this forum the post called "Lumia 925 with Mic problems - WP8 software issue" (i just post on it so it should be on top)

    And for the Microsoft support post search in bing "update-to-81-breaks-the-second-microphone-of-some-models-of-lumias-confirmed-by-many-users"

    Sadly, absolutely no solution except "go to Nokia Care" :s
    09-01-2014 06:43 AM
  4. Gunbust3r's Avatar
    What they said. Ship it to Nokia for repair. If you go through the online system it generates a prepaid UPS label to use. Mine took about 10 days to come back.
    09-02-2014 02:30 PM
  5. worldspy99's Avatar
    I have WP8.1 on my TMO 925 and do not have the problem you describe. I had this issue on my 810 but went away after turning on and off Cortana along with a reboot of the device.
    09-02-2014 05:43 PM
  6. djslofstra's Avatar
    Since today I have the same problem with Cyan. Indeed it seems that the second mic. doesn't work at all, a very strange issue. I hope that there will soon be a fix.
    Last edited by djslofstra; 09-04-2014 at 12:40 AM.
    09-03-2014 02:51 PM
  7. Flaker's Avatar
    Hi guys,
    GDR1 was a problem after updating. whatsapp and the camera (microsoft camera) does not detect my voice. But nokia camera and phone call working.
    How can I solve this problem?
    Does this problem software or hardware?

    My English is bad I'm sorry.
    Thanks.
    By now I have concluded that the 925 has a big design issue with one of its mics. The Nokia official tech service didn't want to fix my phone because it was not purchased on the country (I was not requesting the guarantee I was asking to pay for the job) and when I told them about the issue they told me that they were swamped with phones with the same issue.
    09-03-2014 03:01 PM
  8. djslofstra's Avatar
    My phone will be brought in for repair tomorrow for this problem, I hope that it will be fixed!
    09-08-2014 12:46 PM
  9. djslofstra's Avatar
    Today I got my Lumia 925 back and I have to say, the warranty was from the Nokia quality as expected!
    Not only my microphone was fixed but also they have decided to install a new frame on my phone! The aluminium was a scratched because of my first case, now it looks brand new again. Nokia, thank you for this awesome service! You never disappoint me, this is one reason I've always liked Nokia and always bought their phones!
    Last edited by djslofstra; 09-19-2014 at 03:30 PM.
    Gunbust3r likes this.
    09-17-2014 09:47 AM
  10. iwanrakic's Avatar
    If you don't have a warranty, you'll need to replace flex cable with microphone on it. Search on ebay for "Audio Jack Flex Cable Ribbon Nokia Lumia 925". It costs arround 6usd and this is what it looks like.

    _57.jpg

    Hope I could help.
    Gunbust3r likes this.
    09-18-2014 06:09 AM
  11. Triarii's Avatar
    I should have replied to this thread sooner! I left my 925 in for repairs in August and got it back a day later working as normal. Unfortunately the same problem started happening again this morning : ( I'm not sure what's causing it, but in the 7-ish months I was on WP8.0 I didn't have this problem, and in the 3-4 months on WP8.1 I've had it twice. Part of me thinks it has something to do with Bluetooth though.

    Whatever causes it, it's very frustrating.
    11-09-2014 12:47 PM
  12. Triarii's Avatar
    And now it's working again. Don't know what sorted it. Possibly plugging & unplugging headphones?

    Confused!
    11-09-2014 12:52 PM
  13. slyronit's Avatar
    My dad's 925 had the same problem. Fortunately in his case, there was some debris in the headphone jack, which was activating the headphones (during call it would say hands free instead of headset). Blowing high pressure air into the jack solved the issue
    11-09-2014 01:02 PM

Similar Threads

  1. Lumia 1020 cyan update. Not getting MMS.
    By WPCentral Question in forum Ask a Question
    Replies: 7
    Last Post: 09-09-2014, 10:24 PM
  2. When will update 8.11 reach lumias?
    By Eduard Vlad Ilie in forum Nokia Lumia 930
    Replies: 12
    Last Post: 09-04-2014, 06:56 PM
  3. after update to OS 8.1 in lumia 520 calender is not getting opened..
    By WPCentral Question in forum Ask a Question
    Replies: 2
    Last Post: 08-28-2014, 09:27 AM
  4. When is Cyan update for Lumia 620 available in Qatar?
    By Stha Naren in forum Ask a Question
    Replies: 0
    Last Post: 08-28-2014, 09:17 AM
  5. Lumia 920 screen got yellowish tint across the screen
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 08-28-2014, 09:01 AM
LINK TO POST COPIED TO CLIPBOARD