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  1. Dav Pdn's Avatar
    My lumia 925 cannot turn on after turn off and on itself before this. I have done press power button volume key but nothing happen. I downloaded Nokia Software Recovery Tool also but it says that 'phone is not supported' What should i do now? send it to nokia care center?
    12-02-2014 11:16 AM
  2. matt john2's Avatar
    What happend to your phone before this happens?
    12-02-2014 11:21 AM
  3. Dav Pdn's Avatar
    It turn off and on many times. it also hang while using. Before it turn off, the battery is fully charged. the window button only blink few times when connect it to computer then it disappear

    should i send it to care center? my friend sent his lumia 720 to care center for the same reason and now all the functions are gone. no more smartphone features. everything is gone. i afraid it also happen to me.
    Last edited by Guytronic; 12-15-2014 at 02:51 AM.
    12-02-2014 11:40 AM
  4. Mohammed Selman's Avatar
    I am facing the exact issue.
    Did you find a solution?
    12-15-2014 02:45 AM
  5. Ed Boland's Avatar
    It turn off and on many times. it also hang while using. Before it turn off, the battery is fully charged. the window button only blink few times when connect it to computer then it disappear

    should i send it to care center? my friend sent his lumia 720 to care center for the same reason and now all the functions are gone. no more smartphone features. everything is gone. i afraid it also happen to me.
    Something's not right here. Your friend sent his phone in to a Nokia Care center, and they sent it back to him with "now all functions gone... no more smartphone features... everything gone" ???

    If you or your friend send a phone to Nokia Care, you will (or should!) receive a fully functional, working phone in return.

    edit: From where did you purchase the phone?
    Last edited by Ed Boland; 12-15-2014 at 07:46 AM.
    12-15-2014 07:15 AM

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