one screenshot a day?

borntobe1990

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Jan 3, 2015
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Hi,

My Nokia Lumia 925/software 8.1, won't let me take more than 1 screenshot a day. It's really driving me nuts!

When I try it the second/third/etc time, it says 'Couldn't take screenshot'.

Does anyone know how to fix this? Simply restarting the phone doesn't help.
 

Muessig

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Sep 30, 2012
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I've just tried this on my device and I can take numerous screenshots in a row. How much free space do you have on your phone?

It might be worth trying a soft reset, which is like a factory reset but will keep all your data. Press down the volume down + power button simultaneously for 10-15 seconds or until you feel a vibration, then let us know if that has solved your problem!
 

borntobe1990

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Jan 3, 2015
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Thanks, I tried the soft reset, which did let me take one more screenshot - but just one. I'm having the same error message again now...

I have almost 2.5gb free so I'm not sure if a lack of memory is the issue because I can take as many ordinary camera photos as I like.
I'm not sure if it's worth increasing my free memory space, but I'll have a go!
 

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