1. borntobe1990's Avatar
    Hi,

    My Nokia Lumia 925/software 8.1, won't let me take more than 1 screenshot a day. It's really driving me nuts!

    When I try it the second/third/etc time, it says 'Couldn't take screenshot'.

    Does anyone know how to fix this? Simply restarting the phone doesn't help.
    01-03-2015 10:55 AM
  2. Muessig's Avatar
    I've just tried this on my device and I can take numerous screenshots in a row. How much free space do you have on your phone?

    It might be worth trying a soft reset, which is like a factory reset but will keep all your data. Press down the volume down + power button simultaneously for 10-15 seconds or until you feel a vibration, then let us know if that has solved your problem!
    01-03-2015 12:02 PM
  3. bradleymcc6's Avatar
    I had this exact same problem on my 930/WP8.1 and it actually went away after about a week bg itself
    01-03-2015 12:09 PM
  4. borntobe1990's Avatar
    Thanks, I tried the soft reset, which did let me take one more screenshot - but just one. I'm having the same error message again now...

    I have almost 2.5gb free so I'm not sure if a lack of memory is the issue because I can take as many ordinary camera photos as I like.
    I'm not sure if it's worth increasing my free memory space, but I'll have a go!
    01-03-2015 01:38 PM
  5. borntobe1990's Avatar
    That's lucky! I've noticed that I've had this for around a month now though.
    01-03-2015 01:39 PM
  6. stickyshocker's Avatar
    Just checked my 930 and I also can take multiple ones but I'm not using dp on this one will try my 8x and report back
    01-03-2015 01:44 PM
  7. FAHMI BASSEM's Avatar
    I had this issue in the past, I restarted my Lumia and everything went fine
    01-03-2015 01:47 PM

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