1. Rakesh B1's Avatar
    Hi,
    I'm in a serious need of help, as i am out of warranty! And my phone has gone completely dead not acting to anything possible soft reset, hard reset & master reset with keys! NO VIBRATION! NO BOOT UP! nothing? F**ed up bad. Pls help pros! I love nokia but since my experience with L925 its pretty ****ty one! :'( PLS DO REPLY GUYS.
    01-13-2015 12:25 PM
  2. gaita cristi's Avatar
    You can pres vol down and unlock for 10 second and phone will start boot
    01-13-2015 12:35 PM
  3. Jesse Sasso's Avatar
    Use the Lumia Recovery tool from Microsoft(formerly Nokia Recovery Tool). The program will attempt to revive your phone. Make sure to back up your device as it will restore it to factory settings.
    01-13-2015 12:41 PM
  4. Harrie-S's Avatar
    You put it on a charger? But he is still "dead". It looks like your battery is totally drained. If you put it on a charger than use another charger or use a USB cable and hook it up with a computer. If the battery was totally drained it may take some hours before you see again some sign of live.
    If above does not work see below link.
    Lumia software recovery tool.
    http://forums.windowscentral.com/e?l...token=0X0q6X0d
    01-13-2015 12:42 PM
  5. dennis4811's Avatar
    Thank you, Gaita

    My Nokia Lumia 925 (purchased from Tesco in July 2014) went into a boot loop yesterday, and your advice (pressing the volume down and unlock keys for 10 seconds) cleared it. I was extremely pleased not to lose the data and photos on the phone!

    This was the second time this happened. The first time was in November while on holiday in Turkey. I couldn't use the camera or emails or access addresses. I sent the phone to the Tesco repair centre when I got home, and they reloaded the software, wiping out my data and photos.

    Now the backup to the cloud, and synching with Outlook on my PC are working, but I didn't want the hassle of having to send the phone away again.

    thank you very much.
    01-16-2015 05:02 AM
  6. Muhammad Asad2's Avatar
    My Lumia 925 with the same problem has visited 3 shops in 2 weeks. Still nothing :'(
    08-25-2015 03:01 PM

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