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03-30-2015 12:20 PM
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  1. Yazen's Avatar
    I am getting this message. "The update was downloaded, but couldn't be opened. (8018839f)." Does anyone know how to fix this?
    Use the Nokia Storage app to clear temporary files. Update might be corrupt, and the phone is probably not going to try and download the update again unless you delete the corrupt package.
    omatic73 likes this.
    02-26-2015 11:46 AM
  2. omatic73's Avatar
    Use the Nokia Storage app to clear temporary files. Update might be corrupt, and the phone is probably not going to try and download the update again unless you delete the corrupt package.
    I tried this and it did not work. For some reason, I was already on Denim, so I don't know what this is about. When I bought the Band and updated MS Health, I got placed on Denim. I wish I knew what this update is for. I didn't download a preview or anything that I am aware of. Also, I'd rather not do a factory reset. Hopefully, this will correct itself, but if anyone has any ideas, I'm all ears. Thanks.
    02-26-2015 02:57 PM
  3. Andrew Brown8's Avatar
    8:30 am this morning Feb 25th my phone said it had a critical update and after 10 to 15 mins of downloading and installing i can confirm the Tmobile 925 has Denim ! Microsoft must have pushed this out because T mobile i spoke to this afternoon has no idea when the update will come out if ever ( idiots ) .....And i have an Unlocked Tmobile 925 running on my Canadian provider Eastlink Wireless that is on the 1700/2100 frequency LTE the same as Tmobile
    02-26-2015 03:13 PM
  4. Andrew Brown8's Avatar
    Whats weird is it didn't restart the phone like when i jumped to CYAN. Makes me wonder if I reboot the phone and wipe it will I be back to CYAN and have to reinstall the update :( ...Another question is I thought once a phones OS went to Denim that Cortana would no longer be in Beta mode!!
    02-26-2015 03:16 PM
  5. Yazen's Avatar
    I tried this and it did not work. For some reason, I was already on Denim, so I don't know what this is about. When I bought the Band and updated MS Health, I got placed on Denim. I wish I knew what this update is for. I didn't download a preview or anything that I am aware of. Also, I'd rather not do a factory reset. Hopefully, this will correct itself, but if anyone has any ideas, I'm all ears. Thanks.
    Your issue might be common, and Microsoft will most definitely release a fix to get you back on track. In all likelihood you would be better off flashing your device before installing future updates OTA :)
    02-27-2015 10:33 AM
  6. metalchick719's Avatar
    I updated my phone two days ago but didn't get Denim. No biggie to me though.
    02-28-2015 08:50 AM
  7. Yazen's Avatar
    Running Latin American ROM. Can't flash back to USA because Chase pulled their app from the store :/
    03-14-2015 07:36 PM
  8. Grimlock's Avatar
    edit- thought I got denim on att but it was just that stupid error thing
    Last edited by Grimlock; 03-27-2015 at 03:53 PM.
    03-27-2015 03:21 PM
  9. metalchick719's Avatar
    Finally got Denim on my phone this past Friday. I wasn't aware that I had to turn off Preview for Developers, so thanks again to the guy who informed me of that!
    03-30-2015 12:20 PM
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