1. Windows Central Question's Avatar
    haven't beeen able to contact anyone to get more information maybe WPcentral can help? The update has been out for other models for more than a month now but not the Lumia 925. . .
    04-18-2015 03:42 AM
  2. gpobernardo's Avatar
    Welcome to Windows Central, a community mainly of Windows enthusiasts and fans. While you would most likely receive a lot of useful information and suggestions from us, majority of us are limited by what Microsoft chooses to let the public (or certain portions thereof) know.

    With that, you may want to redirect your query to the official Lumia Help Twitter handle: @LumiaHelp.

    They respond rather quickly to queries about Lumia phones. Since this is one of the official accounts used by Microsoft, their response in through that handle would most probably be more conclusive.

    In the meantime:
    Depending on your location, mobile service provided (i.e. if your phone is locked to a certain carrier), the receipt of the update could vary greatly - from within a few hours to several months. You may check this Microsoft page for reference on the availability of the update for your phone.

    Also, in some cases, the availability of the Denim update seems to be impeded by having the developer preview program activated in your phone or by having a developer preview version of the OS installed. You may want to check updates using their Recovery Tool software from this page. Note however that this process will erase all the information from your phone.

    You may want to create a Windows Central account in order to respond to this thread.
  3. gpobernardo's Avatar
    Welcome to Windows Central, a community mainly of Windows enthusiasts and fans. While you would most likely receive a lot of useful information and suggestions from us, majority of us are limited by what Microsoft chooses to let the public (or certain portions thereof) know.

    With that, you may want to redirect your query to the official Lumia Help Twitter handle: @LumiaHelp.

    They respond rather quickly to queries about Lumia phones. Since this is one of the official accounts used by Microsoft, their response in through that handle would most probably be more conclusive.

    In the meantime:
    Depending on your location, mobile service provided (i.e. if your phone is locked to a certain carrier), the receipt of the update could vary greatly - from within a few hours to several months. You may check this Microsoft page for reference on the availability of the update for your phone.

    Also, in some cases, the availability of the Denim update seems to be impeded by having the developer preview program activated in your phone or by having a developer preview version of the OS installed. You may want to check updates using their Recovery Tool software from this page. Note however that this process will erase all the information from your phone.

    You may want to create a Windows Central account in order to respond to this thread.
    RumoredNow likes this.
    04-18-2015 04:14 AM

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