1. Romulo_Ferreira's Avatar
    Hey guys,

    I hard resetted my Lumia 925 (WP 8.1) today and, after that, I've been trying to access the advanced keyboard settings (to set the comma on...) and, when I tap the button, it goes back to the previous (Settings) screen. The phone is completely updated, or at least it says so.

    Has it happened with anyone else? Do you have a clue on how to fix it?
    Thanks.
    06-17-2015 10:24 AM
  2. Moe_yousef's Avatar
    Been having the same problem. Can't fix it.
    06-27-2015 05:16 PM
  3. JoaoCSM's Avatar
    I hard reseted my Lumia 930 (reverted to WP8.1 from w10m 10149) and I am having the same issue.

    If anyone finds out hoe to correct it without hard reset, please share :)
    07-01-2015 05:37 AM
  4. Martin Rheinheimer's Avatar
    Anything? I have the same issues on mu 920. Same thing. i rolled back from win10 win insider with windows recovery tool. Anyone got this solved?
    Soft reseting didnt worked. nor hard reset.
    07-31-2015 06:31 PM
  5. Romulo_Ferreira's Avatar
    I gave up and got used do tapping and holding the "." key to reach the comma :)
    Now I'm using the W10M preview, there the comma is enabled by default.
    In the meanwhile, I haven't found anywhere a solution to that...
    08-01-2015 08:57 AM
  6. Rafael Junchaya's Avatar
    Same issue here on 925. Were you all testing WP10 preview before flashing the phone back to 8.1 like me?
    08-02-2015 12:06 AM
  7. Romulo_Ferreira's Avatar
    Exactly.
    I just rolled back to 8.1 and it's happening again, maybe it has something to do with it.
    08-02-2015 03:48 PM
  8. Stanislav Manovic's Avatar
    Guess it's ****ed up for good then, hah?

    Until wp10 final or wp8.1 update arrives...

    Has anyone done a clean reinstall or rolled back from a backup?

    Maybe if it's a clean reinstall it won't happen again...
    Last edited by Stanislav Manovic; 08-13-2015 at 01:59 PM.
    08-13-2015 01:45 PM
  9. Stanislav Manovic's Avatar
    A fresh install does fix the issue!

    Don't roll from a backup, just do a fresh one...
    08-13-2015 04:13 PM
  10. Martin Rheinheimer's Avatar
    How did you do that, exactly? Went to w10 and then reinstalled wp 8.1, but not rolling back? Because hard reseting on wp 8.1 didn't solved it for me.
    09-16-2015 07:31 PM

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