Nokia Lumia 925. My phone died this morning after putting it on the charger. How can I save my data on it?

[Windows Central Question]

Nokia Lumia 925. My phone died this morning after putting it on the charger.

Nokia Lumia 925. My phone died this morning after putting it on the charger. I have tried to soft reset it, but it's unresponsive. The PC won't detect it either when I hard wire it to the PC. Is there a way I can get the photos out? I haven't ever saved my photos to the 'cloud'. Thank you.

 

[AV2RY]

Re: Nokia Lumia 925. My phone died this morning after putting it on the charger.

Did you try soft reset While charger is plugged in?

 

[Roland Schlangen]

Re: Nokia Lumia 925. My phone died this morning after putting it on the charger.

Are you sure, the phone battery was not drained completely before hooking it up to the charger?
I suggest keeping the charger connected for a long time (several hours, possibly 5 - 10 hours)

 

[Nokia 925]

Re: Nokia Lumia 925. My phone died this morning after putting it on the charger.

1) I tried to do the soft-restart several times, but to no avail.
2) When I put it on the charger, there was about 9% battery life left.

Strange thing, I went into the 'cloud' and I can see the photos in the 'mobile' file, but the 'camera roll', where mst of my photos are keeps showing up as empty. Any way I can retrieve those photos?

Thanks again.