1. Windows Central Question's Avatar
    Hi all,

    Ever since the Windows Insider programme began I have been enjoying running the latest build of Windows 10. I have also had my work email set up on my Windows Phone Lumia 925 which has been great.

    For about the last 3-4 days I have been unable to sync my mail and calendar on the phone -- it works find on Outlook 2016 (full desktop version) but also doesn't work on the Outlook Mail app for Windows 10.

    I now get the following error on Windows 10 Mobile (very latest build):

    "Something went wrong. There is a problem with the way outlook.office365.com is set up. Contact a support person or your service provider. Error code: 0x85010004."

    And the same error on Windows 10 desktop (latest build) with error code 0x86000c19.

    It's very important for me to have my work email and calendar on the go as I get a significant number of emails every day.

    Would someone be able to assist me?

    Thank you.

    Damien
    12-08-2015 04:18 AM
  2. Pete's Avatar
    Since this is more of an Office 365 issue, I'd recommend that you post on the O365 support forum.

    https://community.office365.com/en-us/

    You may also need to work things through with your employer's IT department.

    Personally, I have my own cloud based O365 Exchange account and also get email for my employer (on premise Exchange server) and both collect email/calendar without issue on my Windows 10 Mobile based phones.
    12-08-2015 04:27 AM

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