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  1. donebrasko's Avatar
    Can you change the vibration intensity
    05-17-2013 10:46 PM
  2. WizeGuyDezignz's Avatar
    Can you change the vibration intensity
    That's a negative.
    Last edited by WizeGuyDezignz; 05-19-2013 at 12:06 AM.
    05-18-2013 12:23 AM
  3. MarineDawg's Avatar
    You can, but you can also hard reset by going to Settings | About | Reset your phone, then two confirmations after that.

    For all who are having text troubles, when in doubt, restart. Turn the phone off, not just standby. Press/hold power, then when prompted swipe down.
    true, but hard to achieve when the touch screen is acting like my frigid ex (non responsive to touch) I did the button press hard reset. I am going to exchange the phone today, the screen intermittently continues to lock up; I think it is defective.
    05-18-2013 05:56 AM
  4. Ruined's Avatar
    My 928's only minor issue, which I do not consider a problem, is that the screen shows some darker areas when viewing a black screen on a dark background. My SO's 822 has a similar issue. I assume its a normal result of this screens manuf process.

    On the whole this phone has been incredible! ๐Ÿ˜Š
    Twice Born likes this.
    05-18-2013 06:02 AM
  5. WizeGuyDezignz's Avatar
    My 928's only minor issue, which I do not consider a problem, is that the screen shows some darker areas when viewing a black screen on a dark background. My SO's 822 has a similar issue. I assume its a normal result of this screens manuf process.

    On the whole this phone has been incredible! ๐Ÿ˜Š
    Yeah, mine has that too. It's an amoled screen thing.
    05-18-2013 07:46 AM
  6. merplerps's Avatar
    Yen exactly what driftzorz said. You may also have to unregister your iPhone on the apple website.
    I was able to turn off iMessage on my old phone using WiFi. I also had to turn it off on the iPad. When I turned it back on the iPad, it let me "uncheck" iMessage for my phone number, but leave it active for my gmail address. Not sure if I'll turn that off, too, but at least my wife can send me texts now.
    05-18-2013 06:52 PM
  7. Robinsonmac's Avatar
    My glass does not go to the edge on 2 sides, I already have dust collecting in the gaps. Similar to my trophy, but I expected tighter tolerances from Nokia.....
    05-18-2013 09:51 PM
  8. hopmedic's Avatar
    Does anyone else have issues with scrolling? I'll swipe with my thumb to scroll up, and sometimes the screen stops dead at the point where I lift my thumb.
    05-18-2013 10:36 PM
  9. commo's Avatar
    Using the screen with gloves on doesn't seem to work. I went into the settings and set the touch sensitivity to high and no matter what types of gloves it doesn't really work. Once I pressed really hard, it kind of got a little better but nowhere near where you can say that this works with gloves. Anyone else having issues like this?
    05-19-2013 09:41 AM
  10. MarineDawg's Avatar
    Using the screen with gloves on doesn't seem to work. I went into the settings and set the touch sensitivity to high and no matter what types of gloves it doesn't really work. Once I pressed really hard, it kind of got a little better but nowhere near where you can say that this works with gloves. Anyone else having issues like this?
    After changing the setting to high it works perfectly with one set of gloves. Using various materials I have yet to find something unresponsive including jeans; These presses didn't merit pressing hard.
    commo likes this.
    05-19-2013 12:56 PM
  11. commo's Avatar
    I ended up restarting the phone after making the change to the settings again. This time after the reset it was working just like you said. Glad its working now and not a defect.
    05-19-2013 10:58 PM
  12. o4liberty's Avatar
    So far I have not seen any issues with my 928 but that doesn't mean there aren't any or won't be any issues. Most if not all devices have one issue or another but fortunately I haven't experienced any so far!
    05-20-2013 05:28 AM
  13. WhyFiNYC's Avatar
    On occasion, my phone will unlock with just the slide up, despite the fact that I have a password enabled. Haven't seen a pattern emerge, though.
    05-20-2013 10:32 AM
  14. hopmedic's Avatar
    On occasion, my phone will unlock with just the slide up, despite the fact that I have a password enabled. Haven't seen a pattern emerge, though.
    Is it following a period of recent use? For example, I've got mine set to time the screen out at 3 minutes, but not lock until 5 minutes. Just a thought....
    05-20-2013 12:11 PM
  15. WhyFiNYC's Avatar
    Is it following a period of recent use? For example, I've got mine set to time the screen out at 3 minutes, but not lock until 5 minutes. Just a thought....
    It's on a 30-second time-out & lock.
    05-20-2013 02:01 PM
  16. jleebiker's Avatar
    The frequency for asking for a password is separate from the screen time out. I learned that the hard way. ;-)
    05-20-2013 04:18 PM
  17. fourbadcats's Avatar
    Not really a 928 defect but an FYI - I was unable to connect to the Microsoft Account used in my previous phone (Trophy) because I had enabled 2-step verification on the MS account. Turning that off from the MS web page allowed me to connect my 928 to the account.
    05-20-2013 06:41 PM
  18. Robinsonmac's Avatar
    Just got back from my local Verizon store, had to exchange my 1st one for a new on. besides the glass issue( the left side & top had a gap as wide as a business card that collected dust & dirt daily) the lock screen button became loose & required me to push the button below flush for it to work. I don't know why they changed the buttons from the 920 & 822 but they feel really cheap. Also the ceramic bezel for the camera was not evenly flush with the back of the phone. The top where the lens is was perfectly flush & the bottom was protruding or sticking out about the same thickness of 2 business cards. Also had the weird discoloration of the 3 buttons.

    The demo unit & the 822 camera were all flush, no gaps at the glass & buttons were nice and solid(thought the 928 demo unit still felt cheap compared to the 822's ceramic buttons. I just hope the camera is as good as the 1st unit I had.
    05-20-2013 07:37 PM
  19. berty6294's Avatar
    After a few days use, my power button makes a clicking noise. Am I alone with this one?
    05-20-2013 07:40 PM
  20. baaahthesheep's Avatar
    Just got back from my local Verizon store, had to exchange my 1st one for a new on. besides the glass issue( the left side & top had a gap as wide as a business card that collected dust & dirt daily) the lock screen button became loose & required me to push the button below flush for it to work. I don't know why they changed the buttons from the 920 & 822 but they feel really cheap. Also the ceramic bezel for the camera was not evenly flush with the back of the phone. The top where the lens is was perfectly flush & the bottom was protruding or sticking out about the same thickness of 2 business cards. Also had the weird discoloration of the 3 buttons.

    The demo unit & the 822 camera were all flush, no gaps at the glass & buttons were nice and solid(thought the 928 demo unit still felt cheap compared to the 822's ceramic buttons. I just hope the camera is as good as the 1st unit I had.
    How do exchanges work? When is the latest that you can exchange a phone due to a defect? Do you know if it has to be the same store you bought it from? I have the same problem with the ceramic bezel for the camera but am not sure if I want to exchange it just for that.
    05-20-2013 08:17 PM
  21. Robinsonmac's Avatar
    I think you have 30 days to return to the store & get a new one. Otherwise they send you a refurbished one & you send the old one back in same box. You can go to any corporate store if you bought it from one. Same for Best Buy.
    05-20-2013 10:10 PM
  22. gtdad's Avatar
    This may actually be more of a WP8 problem. When I was using the browser on the 928, I noticed that the address bar always stays on the screen, resulting in less usable screen space. I currently have a Droid X which has a 4.3" screen and I wanted a larger screen. But I actually get more usable space on the Droid because the address bar disappears when you scroll up or down. On know on my Home computers, Windows 7 and Windows8 you can make the address bars disappear. But on WP8 I don't think you can. I asked at the Microsoft Store. They were surprised that they hadn't noticed this and told me that they would forward this information to MS. Does anyone know of a way to correct this?
    05-21-2013 12:12 AM
  23. cmwys's Avatar
    Ordered via Verizon.com and got it Saturday delivered.
    In addition to what others have mentioned about the murky button backlights (also had the yellow tint), my 928's back/start/search keys would randomly just stop working and other times start pressing themselves erratically. Mitigated by soft resets briefly before no longer being affected. Noticed if I pressed just hard enough I could reactivate them if they stopped working.

    Returned it Monday evening to a local Verizon corp. store and received a brand new replacement.

    Brand new replacement works great! After about 3 hours I'm at the store and want to turn the volume down for just a minute but then when I tried turning it back up... nothing. I could only turn my volume down but not up. Tried pressing hard but no effect. So I of course turned it all the way down testing both buttons that it's no longer useful as something that is supposed to produce sound.

    *sigh* I should probably mention that I actually bought 2 at the same time and the other one is working perfectly. Apparently I chose unwisely or something.

    Anyway, getting Nokia Lumia 928 #3 tomorrow morning and definitely checking all the buttons and camera and everything before walking out of the store. Wish me luck because... I love this phone... and I can't believe this is happening to me lol
    05-21-2013 12:13 AM
  24. Steven Piazza's Avatar
    I have the same issue. Need to test if it is working or not. I have turned it on yet the it says "off" from the root settings menu.
    05-21-2013 07:28 AM
  25. Steven Piazza's Avatar
    Yeah, mine has that too. It's an amoled screen thing.
    Mine has a small area of darkness (bluish) that I notice when viewing apps/pages with white backgrounds. Not very noticeable if not you are not looking for it. Considering swapping the device. Looks like manufacture defect.
    05-21-2013 07:39 AM
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