01-26-2016 12:31 PM
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  1. Ruined's Avatar
    So, I've been following this thread pretty intently and the one issue that seems to keep popping up is the yellow soft keys when back lit.

    I was thinking that it might be an adhesive that's causing the issue. On the 928, the gorilla glass, digitizer, and amoled screen are all attached together and is one piece.
    There may be an adhesive issue, yes. My start key etc is nice and white. But on my phone there are areas of the gorilla glass near the top and bottom of the phone where it almost looks like there is a bubble between the gorilla glass and a non-display portion of the screen. its not really visible unless put under light at a 45 degree angle, but hopefully it does not get worse and delaminate or something. I am not sure if it was like this from new, but I don't think it was. Note that I exclusively wirelessly charge so it may be heat related.
    05-24-2013 03:19 PM
  2. jhnybgood47's Avatar
    The sound no longer works on my phone. The keyboard clicks, ringtone, everything. It doesnt happen all the time though. I have turned the phone on and off and did a soft reset. Is there anything else to do?
    05-24-2013 06:58 PM
  3. odin09's Avatar
    Only issue for me is a little bit of gunk under the start button. Buttons do have a yellow cast but doesn't really look bad at all. Screen is super responsive and all is working well!
    05-24-2013 07:25 PM
  4. PPCFreak's Avatar
    Anyone else have issues with Nokia Here Beta and the device freezing up? Just used to nav to sons baseball game and when I got there I couldn't close out of it or back out. None of the front 'keys' wld do anything. Had to vol down + power to reset device. Anyone else?
    05-24-2013 08:50 PM
  5. el-bori's Avatar
    I got a replacement today and it doesn't have the problem with the Windows key but all the keys are really yellow. Its this normal? I think the other ones were white.
    05-24-2013 08:51 PM
  6. odin09's Avatar
    The gunk actually doesn't bother me as much as I thought it would. I am somewhat of a perfectionist. The yellow looking keys kind of work for me. If they were bright white I think they would be distracting. Everything else is working perfect so I'm sticking with what I've got.
    05-25-2013 09:33 AM
  7. rdavenp3's Avatar
    My phone was working great until today. Then I got a SIM is invalid error on a reboot. Checked the SIM in another phone and its OK. pulled the SIM multiple times and rebooted and same error. I'm still in my 2 week window so I can return it for a replacement. I just hope they have a replacement in stock.
    05-25-2013 07:08 PM
  8. RhymesWithEmpty's Avatar
    I've been having a few issues with my phone.

    I was having a lot of trouble with loading/playing my music - it all seems to be working now, but I'm still a bit wary. First, I was just trying to click and drag my music into the appropriate folder from my laptop, which runs Vista, but it would stop after a certain point and say that it had lost connection with the phone. I've had this issue with my previous phone, but I was able to load it all in small batches in order to avoid it - this time, it eventually stopped taking anything. And when I went to browse through the music that I had gotten on my phone, I realized a lot of it just wasn't showing up. A lot of whole albums were simply not there. So I deleted everything and moved it all over to the family computer, which runs Windows 7, and used the wp8 app that loads music onto your phone from your itunes library. It finished, and everything seemed to be there, but when I tried to play something this morning, it started saying "Sorry, we can't play this file on your phone, error code 800706bf" for every song. I couldn't stop it from automatically cycling through all of my music, so I rebooted it and went to work. Didn't touch it all day, got home, and thought I would plug it back into the computer I had used to sync it and see if it would play then - lo' and behold, it did, and it seems to be working fine on its own now, although this sort of leads in to my other problem...

    This is my 3rd day of having it, and its rebooted itself on me twice. The first time was literally a minute before my alarm was set to go off in the morning - I was confused at first, because it was preceded by a loud beep, so I thought maybe I had just selected the wrong tone, but it was showing the start-up screen, and the actual alarm went off a minute later. The 2nd time was when I was trying to play my music again after work - things were playing fine, but then, again, about 4 songs in, it beeped loudly and restarted itself. Waiting to see if it happens again - I guess I'll try a soft reset if it does, but if anybody else has any suggestions, that'd be great!

    My phone's back/windows/search buttons also seem slightly off - they aren't really yellowed, but it does seem like they aren't being lit evenly. The light seems a bit stronger around the bottom edge, and kind of fades towards the top. It's not that noticeable, so I'm not too concerned about it, just thought I'd mention it.
    05-25-2013 09:01 PM
  9. baaahthesheep's Avatar
    Is anybody getting squeaking or clicking noises when they press down on the back cover (around camera bezel or above speaker)? I am getting some noises like the plastic is just flexing enough to hit the internals and I'm not pressing very hard. Its pretty loud too. Just want to know if this is common or If I should get it checked out.
    05-25-2013 10:03 PM
  10. MarineDawg's Avatar
    Is anybody getting squeaking or clicking noises when they press down on the back cover (around camera bezel or above speaker)? I am getting some noises like the plastic is just flexing enough to hit the internals and I'm not pressing very hard. Its pretty loud too. Just want to know if this is common or If I should get it checked out.
    My first unit clicked if you will as if something wasn't completely installed properly. This snap in to place action allowed the screen to respond albeit a brief period. The second unit is good to go (minus the back/home/search gunk.) The "snap" location was in the upper right quadrant looking at the phone....My suggestion...wait too long and you'll be forced to send the unit to Nokia...a couple of weeks turn around potentially. Bring it to your retailer and have them assess it. Worst case you have set it up all over again if replaced.
    05-25-2013 10:30 PM
  11. dksf42's Avatar
    Is there any way to tweak or adjust the "screen saturation" - the "screen brightness" is set to high with auto turned off - but I have found that some applications have a noticeably reddish hue..

    Nothing that would cause me to not rate my black 928 "AWESOME" ... but just curious?
    05-26-2013 11:30 AM
  12. WhyFiNYC's Avatar
    Is there any way to tweak or adjust the "screen saturation" - the "screen brightness" is set to high with auto turned off - but I have found that some applications have a noticeably reddish hue..

    Nothing that would cause me to not rate my black 928 "AWESOME" ... but just curious?
    I'm hoping that this makes it in to the wild so that I can adjust the screen's color temp; should take care of your adjustments, too - A forthcoming Nokia update will allow Lumia 920 users to change their display colors for the first time | Windows Phone Central
    05-26-2013 11:57 AM
  13. dksf42's Avatar
    I'm hoping that this makes it in to the wild so that I can adjust the screen's color temp; should take care of your adjustments, too - A forthcoming Nokia update will allow Lumia 920 users to change their display colors for the first time | Windows Phone Central
    WOW, nice find and thanks for sharing! That would be really cool - I am a long time Photoshop pro and we all know about color profiles + the ongoing debate about Nokia's use of Samsung's AMOLED displays - I've read the SAME Samsung displays as the Galaxy SIII, S4, Note 2 etc. - and the whole "pen tile" vs. age old RGB matrix ... etc.

    OVERALL ... I personally love the highly saturated look that I have in my 928 - 99% of everything looks PERFECT, but a few have a reddish cast - but, a tweakable Nokia color profile would amazing.
    05-26-2013 12:35 PM
  14. Thomas A's Avatar
    Got mine yesterday, replacing an iPhone 4S. First Windows phone. I love the way it's connected into my services, I love the Skydrive upload, the phone is gorgeous, everything looks so rich. The sunlight visibility is light years ahead of the 4S. It's much louder than the 4S, too. I also have the goopy "dirty" windows button. It's really tweaking my OCD. None of the other problems listed on here though. I do have one big issue, I suspect user error but not sure. The photos just look terrible. Anything with any reflected light, pictures near windows, etc. All super washed out. Here's an example (no flash):
    blown-out.jpg
    It's not a little difference. In the 4S, details and color are visible in the reflection. The Lumia pic is just a white blob. Most of my Lumia pics aren't usable. Is there some setting to fix this?
    05-26-2013 03:09 PM
  15. coip's Avatar

    its rebooted itself on me twice.

    My phone's back/windows/search buttons also seem slightly off -.
    I have the same problems:
    1) my phone has shut off on its own twice, seemingly randomly (battery level was fine)
    2) similar to most people, the Windows button seems to have a discoloration
    3) someone else mentioned this earlier too, but the Carl Zeiss | Pureview camera lens piece is also not flush with the back of the phone on mine (my wife's is more flush, but not completely flush)
    4) my wife's phone has a ridiculously loud and powerful vibrating notification on it

    Should I be concerned about the random shutdowns? It has only happened twice since I got the phone 10 days ago, but it concerns me. Should I take it in and see if they'll swap phones for a new one?

    The other issue (the Windows key discoloration) seems to be fairly common. Was this just a 'first batch' deformation, or are all of them like that? What are most people doing about it? Just ignoring it since it's only a cosmetic issue?

    Is the camera piece on the back supposed to be flush? Should I exchange the phone? If so, what happens with the games I've already purchased?
    Last edited by coip; 05-28-2013 at 12:40 PM. Reason: added 3) and 4)
    05-26-2013 03:48 PM
  16. dksf42's Avatar
    Got mine yesterday, replacing an iPhone 4S. First Windows phone. I love the way it's connected into my services, I love the Skydrive upload, the phone is gorgeous, everything looks so rich. The sunlight visibility is light years ahead of the 4S. It's much louder than the 4S, too. I also have the goopy "dirty" windows button. It's really tweaking my OCD. None of the other problems listed on here though. I do have one big issue, I suspect user error but not sure. The photos just look terrible. Anything with any reflected light, pictures near windows, etc. All super washed out. Here's an example (no flash):
    Click image for larger version. 

Name:	Blown Out.jpg 
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    It's not a little difference. In the 4S, details and color are visible in the reflection. The Lumia pic is just a white blob. Most of my Lumia pics aren't usable. Is there some setting to fix this?
    Definitely NOT the photo "quality and detail" I am getting - nor most of the members - can you post a series of shots, indoor - outdoor - with and without flash - to see if you have a possible defective camera?

    This sure look like the Xenon flash went off?

    BTW ... this was posted by another member - sorry, I give proper credit for a great article - but check this out

    http://forums.windowscentral.com/win...Bguide%5D.html
    05-26-2013 04:25 PM
  17. rdavenp3's Avatar
    The built in photo Albums on the phone basically sucks at rendering pictures. They look grainy and out of focus. Grab HD Photo from the marketplace or transfer to a PC to see the real quality of the camera.
    05-26-2013 04:42 PM
  18. el_bori1's Avatar
    I ended up returning the phone and I'm gonna wait a week to see if the new batch oof phone don't have the problems with the capacity keys. I'm sure gonna miss the camera but is only for a week or so.

    Sent from my SCH-I605 using Tapatalk 2
    05-26-2013 05:48 PM
  19. Thomas A's Avatar
    Ok, probably a noob mistake. I hadn't fiddled around with the camera settings, but it's possible I changed something. I went into the camera app, photo settings, and tapped "reset." Seems to have done the trick.
    blown-out-fixed.jpg
    MUCH better.
    As for my "dirty window," I'm with el_bori1... I'll probably wait a couple of weeks and then go back and see if there are any new ones.
    05-26-2013 06:54 PM
  20. WhyFiNYC's Avatar
    Ok, probably a noob mistake. I hadn't fiddled around with the camera settings, but it's possible I changed something. I went into the camera app, photo settings, and tapped "reset." Seems to have done the trick.

    MUCH better.
    As for my "dirty window," I'm with el_bori1... I'll probably wait a couple of weeks and then go back and see if there are any new ones.
    You probably bumped the exposure compensation.
    05-26-2013 08:45 PM
  21. hopmedic's Avatar
    Yesterday when my wife and I rode the Blue Ridge Scenic Railway, and took these pictures, there were a few times that I tried to use the camera button and it wouldn't work. Wouldn't wake the phone, and if I turned the phone on, wouldn't switch to camera mode or take picture. It was temporary, only happened a few times, but I'm not going to deal with that. I bought the phone 10 days ago, so I took it back to the Microsoft Store where I bought it.

    The phone they gave me, I didn't launch right away. I was going to wait until I got home in order to not burn up my data restoring the backup. Well, something told me to try it. It rebooted five timesa as I walked back to the Microsoft Store. It would get as far as the page to sign into your Microsoft account, and then if you did nothing it would reboot. If you tapped "Sign In," the sign in button would light up in the red accent color, and would stay lit up, and it would freeze right there.

    I went back into the Microsoft store, and it only took a few minutes this time to get it replaced, and I started the restore there, waited until I got all the way to the start screen, and called my wife (sitting next to me), before we left. I put it in airplane mode for the drive home, to keep it from downloading the over 2GB that it took to restore. Now I'm working on getting it all set up the way I had it, but man, the backup/restore sure is nice.
    05-26-2013 09:33 PM
  22. ryan.kruger's Avatar
    Yesterday when my wife and I rode the Blue Ridge Scenic Railway, and took these pictures, there were a few times that I tried to use the camera button and it wouldn't work. Wouldn't wake the phone, and if I turned the phone on, wouldn't switch to camera mode or take picture. It was temporary, only happened a few times, but I'm not going to deal with that. I bought the phone 10 days ago, so I took it back to the Microsoft Store where I bought it.

    The phone they gave me, I didn't launch right away. I was going to wait until I got home in order to not burn up my data restoring the backup. Well, something told me to try it. It rebooted five timesa as I walked back to the Microsoft Store. It would get as far as the page to sign into your Microsoft account, and then if you did nothing it would reboot. If you tapped "Sign In," the sign in button would light up in the red accent color, and would stay lit up, and it would freeze right there.

    I went back into the Microsoft store, and it only took a few minutes this time to get it replaced, and I started the restore there, waited until I got all the way to the start screen, and called my wife (sitting next to me), before we left. I put it in airplane mode for the drive home, to keep it from downloading the over 2GB that it took to restore. Now I'm working on getting it all set up the way I had it, but man, the backup/restore sure is nice.
    so having to deal with apple restore and backup issues on a daily basis, when I restored my 928 from the 8X backup, I couldn't have been more perplexed...

    Was it really that simple?

    Why yes, yes it was ;)
    05-26-2013 10:39 PM
  23. dksf42's Avatar
    so having to deal with apple restore and backup issues on a daily basis, when I restored my 928 from the 8X backup, I couldn't have been more perplexed...

    Was it really that simple?

    Why yes, yes it was ;)
    Thanks for the NEW data (at least for us) ... so, the WP8 backup and restore ... WORKS ACROSS WP8 DEVICES (HTC 8X to Nokia 928) ... THAT is awesome - we all know that "new" WP8 phones ARE COMING this summer and the holiday 2013 season!

    I "doubt" across carriers ... but could easily be wrong?
    Last edited by dksf42; 05-26-2013 at 10:57 PM.
    05-26-2013 10:44 PM
  24. dksf42's Avatar
    Yesterday when my wife and I rode the Blue Ridge Scenic Railway, and took these pictures, there were a few times that I tried to use the camera button and it wouldn't work. Wouldn't wake the phone, and if I turned the phone on, wouldn't switch to camera mode or take picture. It was temporary, only happened a few times, but I'm not going to deal with that. I bought the phone 10 days ago, so I took it back to the Microsoft Store where I bought it.

    The phone they gave me, I didn't launch right away. I was going to wait until I got home in order to not burn up my data restoring the backup. Well, something told me to try it. It rebooted five timesa as I walked back to the Microsoft Store. It would get as far as the page to sign into your Microsoft account, and then if you did nothing it would reboot. If you tapped "Sign In," the sign in button would light up in the red accent color, and would stay lit up, and it would freeze right there.

    I went back into the Microsoft store, and it only took a few minutes this time to get it replaced, and I started the restore there, waited until I got all the way to the start screen, and called my wife (sitting next to me), before we left. I put it in airplane mode for the drive home, to keep it from downloading the over 2GB that it took to restore. Now I'm working on getting it all set up the way I had it, but man, the backup/restore sure is nice.
    Rich ... how did you get to a 2 GB "restore requirement" - was this mostly WP8 "basics" + what else?
    05-26-2013 10:59 PM
  25. hopmedic's Avatar
    Rich ... how did you get to a 2 GB "restore requirement" - was this mostly WP8 "basics" + what else?
    Well, being that I have the WPCentral app pinned, and read most every article (as well as being a WP user for over 2 years), I download lots of things to check out later... Not always do I actually check them out and decide whether to keep them, so there were more than 220 apps/games downloading.
    05-26-2013 11:09 PM
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