06-26-2014 03:22 PM
28 12
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  1. blackhawk556's Avatar
    Did your 928 ever get fixed? My wife got a 928 and it has frozen and lags a lot. Any fixes? Please let me know if anyone has found and answer to this problem.
    04-28-2014 02:27 AM
  2. John Miller20's Avatar
    I started having the same problem a few weeks ago. It started off just once a day but ended up being dozens of times a day. It also got very hot. I took my phone to my local VZW store and they replaced the SIM. It's been perfect ever since. Perhaps you could try removing the SIM, do a soft reset, turn phone off, reinsert SIM and see how it behaves. If it's still flakey, have your VZW store replace the SIM (free if still in 1-yr warranty period).

    The employee said replacing the SIM is always the first thing they are meant to try before refering issues to their tech department. The second thing is a hard reset.

    I'm very happy and surprised that this solved the problem (for me, at least). I haven't seen this fix posted anywhere else.
    06-25-2014 04:14 PM
  3. ChanceNC's Avatar
    Two weeks old? Did you buy it brand new and can it be returned? My advice is to return it and pick something else. My 928 purchase finally snuck up and stung me and I got into the dreaded crappy refurb shuffle with both Nokia and Verizon over it. The device should be avoided.
    06-26-2014 03:22 PM
28 12

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