1. joesantucci1981's Avatar
    Hi my wife just got the Nokia Lumia 928 and it will not connect to our home wifi. I have tried all the security functions on our router but as long as the wifi is secure it will not connect. When I unsecure the wifi it works fine. I have reset the router and reset the phone but it did not work. Anyone know of a fix?
    06-30-2013 03:47 PM
  2. dlnorton2014's Avatar
    Try forgetting the network. When in WiFi, hit "advanced", scroll down to your network. Press and hold. Delete the network. Restart your Lumia and try to connect to your home WiFi again. Best of luck!
    jimmiet likes this.
    06-30-2013 03:54 PM
  3. jimmiet's Avatar
    Hi my wife just got the Nokia Lumia 928 and it will not connect to our home wifi. I have tried all the security functions on our router but as long as the wifi is secure it will not connect. When I unsecure the wifi it works fine. I have reset the router and reset the phone but it did not work. Anyone know of a fix?
    What type of security is your router using, WEP, WPA, WPA2 (these are the more popular)? The 928 SHOULD connect to any of these: WPA2 (AES/TKIP), WPA, WPA-Personal, WEP, WPA2-Personal, WPA-Enterprise, WPA2-Enterprise, PEAP-MSCHAPv2, EAP-SIM, EAP-AKA
    Laura Knotek likes this.
    06-30-2013 03:57 PM
  4. anon(5383410)'s Avatar
    I can connect but it doesn't store the login credentials so I have to enter them to connect everytime I come home. -_-
    09-13-2013 12:14 AM
  5. thatotherdude24's Avatar
    Is there a firmware upgrade for the router? You'll have to check on the website, routers don't do it automatically.

    Sent from my SCH-I605 using Tapatalk 4
    Laura Knotek likes this.
    09-13-2013 12:34 AM
  6. dazorange's Avatar
    In another thread I read that WP might have issues with WEP. So maybe you want to check that you have WPA or even better WPA2 encryption since it should work with those without any issues and also they are much better than WEP.
    09-13-2013 05:29 PM
  7. rambo47's Avatar
    I've got an Apple Airport Extreme base station using WEP for security and my Lumia 928 connects without problems. I entered the WEP key in once and that was all I ever had to do. Connects automatically.

    I vote for router firmware upgrade.
    09-15-2013 10:52 PM
  8. Ron.H's Avatar
    Also, it seems that with many of these devices you have to broadcast the SSID, rather than keep it hidden. (unfortunately)
    Zigmono likes this.
    09-16-2013 09:23 PM
  9. Wildflash's Avatar
    I am having the problem too. Strangely, it had worked but now it won't connect. Very strange. I think it might be related to a setting change but I honestly can't tell which one I did trying to get internet sharing and SMS outgoing to work on TMOBILE. Anyone have this one solved?

    Woops, just after writing the above post, I did something that worked previously. I put the phone right next to the router and it suddenly worked. I can't guarantee that being a couple of inches from the router really did it but that is three times now that it worked that way. Suggests it is the OS or the phone's reception although it has full wifi bars two rooms away now. Crazy.
    01-30-2014 09:49 PM
  10. Brandon Fowler3's Avatar
    Ok I have a nokia Lumia 928 and the wifi was working fine until about 5am....the phone will not connect to the wifi and I tried every reset possible and I tried resetting the router and nothing worked. Can you please help me.
    03-17-2015 10:47 AM
  11. muneshyne21's Avatar
    I get kicked off my router when there are too many connections. Its probably a setting in the router that only allows a select number of guests. When I turn off the router and plug it back in, I can connect. I get kicked off when a few more connections get on though...
    03-18-2015 05:55 PM
  12. yunni's Avatar
    I have had a similar problem with my Nokia lumia 635 for a couple of weeks, and had deleted the wifi connection and then when I tried to enter the password this kept failing. Husband tried as well with "show password" and still failed. Deleted accounts on other devices with no problem and could reconnect to wifi after. Then tried today after reading this with phone right beside the router and all okay. Strange but worked.
    08-09-2015 05:03 PM

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