07-12-2013 08:49 PM
38 12
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  1. sth2r's Avatar
    If you're filing an insurance claim anyways and you think you can salvage the broken one, file as lost.
    As a side note, if you report a phone lost or stolen it will be put on a national registry so it can't be activated again. He could even file a claim for the phone being destroyed and insurance will neg list the device id. Wouldn't be anything wrong with him keeping his smashed phone to tinker with.
    07-05-2013 01:59 AM
  2. hopmedic's Avatar
    As a side note, if you report a phone lost or stolen it will be put on a national registry so it can't be activated again. He could even file a claim for the phone being destroyed and insurance will neg list the device id. Wouldn't be anything wrong with him keeping his smashed phone to tinker with.
    It's called insurance fraud. It is a crime.
    07-05-2013 08:36 AM
  3. wolf1891's Avatar
    http://sdrv.ms/124FeSc

    Hurts to look at :(
    ouch... yeah, that does hurt to look at. sorry you had to go through it but, thankfully you had the insurance (feeling really glad now about having decided to get the insurance on my 928 just in case anything like this should ever happen to me).
    07-05-2013 09:15 AM
  4. MobileVortex's Avatar
    That picture taken by another 928? Lol
    haha yes it was my gf has one. Wen I look @ hers I whimper a little bit lol.
    07-05-2013 03:07 PM
  5. EDMmmmmmm's Avatar
    If you want to take it apart you might want some advice from someone who has done it a few (hundred) times ;) pm me for details if you want. There are a few critical tricks but once you know them the phone is simple to repair, I can replace a display in 10min with a single torx driver.

    Also if you want to repair the screen I would make sure you are buying the screen/bezel combo, replacing the glass/display alone is not possible (anything is possible but the adhesive is not made to stick twice, trust me you don't want to do that).
    MikeInOhio likes this.
    07-06-2013 11:43 AM
  6. epran712's Avatar
    Dang!

    I've got an almost similar issue, but I just have a hairline crack at the top of my display :/ I was thinking about replacing the screen, but I can't find any online resources on how to do that for this specific model. Any help or suggestions would be GREAT.
    07-07-2013 02:34 PM
  7. MobileVortex's Avatar
    Just a little update on my experience. I got my new phone overnighted to me, the phone had the problem with the extremely loud vibration and the power button was almost flush with the side of the device, not raised like the camera/volume buttons. So Asurion sent me another phone, this one on the left side where the screen and the back case attach was bulged out, you could actually see a little bit of the inside. This time i called them back and they are sending me a black one that is supposed to be here tomorrow. I did end up taking the broken one apart, with the help from EDM. It is actually a very easy thing to do which makes me feel better. I will continue to pay for the insurance for the first year, after that i may cancel because im pretty confident i can fix this phone myself once the parts are cheaper.

    wp_20130710_002-1-.jpg
    07-11-2013 11:41 AM
  8. hopmedic's Avatar
    Just a little update on my experience. I got my new phone overnighted to me, the phone had the problem with the extremely loud vibration and the power button was almost flush with the side of the device, not raised like the camera/volume buttons. So Asurion sent me another phone, this one on the left side where the screen and the back case attach was bulged out, you could actually see a little bit of the inside. This time i called them back and they are sending me a black one that is supposed to be here tomorrow. I did end up taking the broken one apart, with the help from EDM. It is actually a very easy thing to do which makes me feel better. I will continue to pay for the insurance for the first year, after that i may cancel because im pretty confident i can fix this phone myself once the parts are cheaper.
    Did you figure out what's causing the buzz?
    07-11-2013 01:10 PM
  9. MobileVortex's Avatar
    Did you figure out what's causing the buzz?
    No, I only took the one with the broken screen apart, both of the defective phones have already been sent back to Asurion.
    07-11-2013 04:44 PM
  10. NTUser's Avatar
    That sucks bro.
    I'll have to invest in a sturdy case for my 928 if I get one, I'm a total butterfingers when it comes to phones (amazed my inc2 is still around after how many times I've dropped it). Hopefully Otterbox makes a 928 case, although iirc they said they wouldn't. Why does every OEM/Carrier/business treat these phones like nothing, but push a simply horrid platform like Android?
    07-11-2013 11:06 PM
  11. hopmedic's Avatar
    The Aegis Trident gives you just as much protection as the OtterBox. It just doesn't have the belt clip.
    07-12-2013 06:45 AM
  12. MobileVortex's Avatar
    I just wish the Trident showed the Carl Zeiss | Pureview portion of the phone. I got my black one in today. Man is it sexy, not that i dont like the white but this black is sexy :P
    07-12-2013 05:41 PM
  13. NTUser's Avatar
    I'll have a look at the Trident case. My friend has an Otterbox and to demonstrate it's protection he dropped his phone down a flight of stairs at my school, so I'm pretty impressed with their brand.
    07-12-2013 08:49 PM
38 12

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