07-12-2013 08:49 PM
38 12
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  1. MobileVortex's Avatar
    Yep, hit the concreate floor right on the screen. Was in my hydro pack and the zipper wasnt zipped. Threw the pack on my shoulder and that was all she wrote. I have insurance but im conflicted.

    Do i say its broke? assuming they will take my phone
    Do i say its lost? Keep the phone and take it apart and play with it?
    Just buy a new screen and say F the insurance.

    This is the first phone i've broken. The phone is still functional but it actually hurts to look at.

    Thanks in advanced for any advice :(

    Sad day.
    07-03-2013 05:00 PM
  2. walter1832's Avatar
    Pics, or it didn't happen.
    dakranii, 11B1P and DarkCobra20 like this.
    07-03-2013 05:24 PM
  3. sth2r's Avatar
    If you're filing an insurance claim anyways and you think you can salvage the broken one, file as lost.
    07-03-2013 05:29 PM
  4. mase123987's Avatar
    Pics, or it didn't happen.
    I bet you've said that when a friend of yours had their dog die....cruel.

    PSA: Dogs are a lot more important than phones!
    07-03-2013 05:29 PM
  5. MobileVortex's Avatar
    Ohh it happened i filed it as damaged, i really dont care about taking it apart. And it's not like i can sell it as a working phone.

    New one here on Friday, $100 later.
    MacDaMachine likes this.
    07-03-2013 05:38 PM
  6. hopmedic's Avatar
    Since you have the insurance, that's cheaper than replacing the screen. Last I checked, the screen was something like $220 for the 928. The reason it's more expensive than most other phones is because the digitizer and the display are sold as one unit, laminated together, rather than being able to just buy the digitizer.
    07-03-2013 06:24 PM
  7. Indistinguishable's Avatar
    I'm glad you
    1.) Had insurance (smart!)
    2.) Filed it as damaged and not lost. That would have been unethical and dirty.

    Edit: By the way, were you working with the VZW store or the Microsoft Store?
    Muessig and hopmedic like this.
    07-03-2013 06:24 PM
  8. hopmedic's Avatar
    2.) Filed it as damaged and not lost. That would have been unethical and dirty.
    Having worked for one of the largest insurance companies in the world for several years, there's a pretty special term for it. Insurance Fraud.
    07-03-2013 06:28 PM
  9. MobileVortex's Avatar
    I kinda wanted to report it lost, just because im a nerd and wanted to take it apart. I still have 14 days to do that if i want to. Thought about switching to black, but it was on backorder (imagine that).
    07-03-2013 07:18 PM
  10. berty6294's Avatar
    PICS!!!! I love seeing broken gadgets! (idk why but I do)
    pugpuggle likes this.
    07-03-2013 07:22 PM
  11. o4liberty's Avatar
    I have dropped mine twice so far on concrete from waist level and luckily no damage! It sucks when a device is broken like that !
    07-04-2013 06:46 AM
  12. MobileVortex's Avatar
    Yea, i pretty aggressively tossed it over my shoulder and it went flying out. It hit very hard, i heard a loud POP and it was all over. Sucks cuz today is a holiday and im leaving at 5AM tomorrow for STL and wont be back till saturday. So my phone is going to sit outside for a day and a half.
    07-04-2013 07:59 AM
  13. snowmutt's Avatar
    Having just had to bury my Samsung Focus S due to my own war with gravity, which I end up losing 10 out of every 10 times, I so feel your pain.

    Ironic part is that I cancelled my insurance. The copay's for the devices were 199.00 each (except my sons Sony Android, which was 99.00) and you get the refurbished devices other people sent in. At that price, if it was new devices I would have thought okay. At half the price, refurbished would be fine. The combination of the two was just too much for my coupon clipping self.

    I am glad it paid off for you, though. My past experinces with phone insurance was they were professional and extremely quick in getting your replacement to you. Hope it is a pleasent experience and your new 928 is as amazing as your dearly departed one.
    07-04-2013 11:13 AM
  14. metalchick719's Avatar
    Pics, or it didn't happen.
    Why on earth would you think someone was lying about damaging their beloved gadget?? I don't get it.
    snowmutt likes this.
    07-04-2013 12:23 PM
  15. DavidinCT's Avatar
    Since you have the insurance, that's cheaper than replacing the screen. Last I checked, the screen was something like $220 for the 928. The reason it's more expensive than most other phones is because the digitizer and the display are sold as one unit, laminated together, rather than being able to just buy the digitizer.
    It's worth the $6 a month that you have to pay for it ($80 something a year if you want to think about it that way)....Just break one phone while your under contract and you will see why it's totally work the piece of mind for the $6 a month...

    It happened to me once a long time before smartphones came out, under contract and dropped my phone in the ocean on a vacation... my options $400 or $175 to cancel (or by a used phone), now it's more like $500-1000 depending on model...
    07-04-2013 03:02 PM
  16. MobileVortex's Avatar
    http://sdrv.ms/124FeSc

    Hurts to look at :(
    DavidinCT likes this.
    07-04-2013 05:13 PM
  17. Flagz's Avatar
    http://sdrv.ms/124FeSc

    Hurts to look at :(
    Thanks for the pic.

    Beautiful.
    07-04-2013 05:19 PM
  18. Detectionable's Avatar
    http://sdrv.ms/124FeSc

    Hurts to look at :(
    Give it to Spiderman
    raycpl likes this.
    07-04-2013 05:19 PM
  19. anon6002755's Avatar
    http://sdrv.ms/124FeSc

    Hurts to look at :(
    That's awful. Well half you have insurance. Sucks if you're like most guys and never use it and pay the 84 bucks per year. But as the saying goes its better to have and not need than to need and not have.

    Good luck on a quick turnaround.
    07-04-2013 05:35 PM
  20. Indistinguishable's Avatar
    http://sdrv.ms/124FeSc

    Hurts to look at :(
    That's horrible :(
    07-04-2013 05:41 PM
  21. MobileVortex's Avatar
    What did we learn from all this?

    Zip up the pocket's in your gear!
    07-04-2013 05:43 PM
  22. iknowsingh's Avatar
    I don't have a Nokia nor am I a Verizon customer, but I give you my condolences. As a former Sprint rep, the insurance was worth it and props for not reporting it as lost. Enjoy the new 928!
    ibbyj likes this.
    07-04-2013 07:56 PM
  23. berty6294's Avatar
    http://sdrv.ms/124FeSc

    Hurts to look at :(
    That picture taken by another 928? Lol
    07-04-2013 10:14 PM
  24. sumothong01's Avatar
    http://sdrv.ms/124FeSc

    Hurts to look at :(



    I think I just threw up a bit...





    Sent from my Nokia Lumia 928 using Tapatalk. Spell check done after hitting send.
    07-04-2013 10:26 PM
  25. raycpl's Avatar
    my condolences!!!
    07-04-2013 10:34 PM
38 12

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