I've configured an personal Outlook.com account and my an IMAP account and everything I do on Outlook.com or my IMAP account syncs "TO" to the phone just fine. But any actions I take on the phone (with either account) do NOT automatically sync to the Outlook.com or IMAP accounts (e.g., deleted messages, marking read/unread, flagging, moving messages to a folder). If I press SYNC, then everything works as it should and changes in Outlook.com and my IMAP email account just fine. With Exchange Active Sync (on the Outlook.com account) and IMAP for the work email, these things things should be synching automatically BOTH ways. I have ensured the settings on both accounts reflect downloading items "As they arrive".
Since this happens with two types of accounts (EAS and IMAP) I have to think it's an issue with the phone. Both accounts worked just fine on my iPhone 5, and if I can't fix this I may have to go back to the iPhone before the 14-day return period expires on the Lumia 928. Oddly, Microsoft pushes so hard to get people back into their ecosystem, and then they make it so difficult for such simple things to work. FWIW, I'm a retired geek who worked in computing and IT for the past 25 years, and I don't think this issue is a user-related...but I sure hope it is. Thanks for any help.
Since this happens with two types of accounts (EAS and IMAP) I have to think it's an issue with the phone. Both accounts worked just fine on my iPhone 5, and if I can't fix this I may have to go back to the iPhone before the 14-day return period expires on the Lumia 928. Oddly, Microsoft pushes so hard to get people back into their ecosystem, and then they make it so difficult for such simple things to work. FWIW, I'm a retired geek who worked in computing and IT for the past 25 years, and I don't think this issue is a user-related...but I sure hope it is. Thanks for any help.