1. smurfercom's Avatar
    Just curious about the embedded batt, my 810 once in a while will freeze when trying to do a restart a batt pull always gets it back online in the field. What do you guys/girls do when this happens when your out and about?
    07-15-2013 01:54 PM
  2. cgallaer's Avatar
    I've only had my Lumia freeze twice since I've had it. You can do a 'soft' reset by holding down the volume (down) button and the lock/power at the same time. The phone reboots pretty quickly.
    dmtaub and smurfercom like this.
    07-15-2013 02:03 PM
  3. anon(6038817)'s Avatar
    I have to pull the battery on my Lumia 521 when it freezes. And it's frozen at least 5 times in the month I've been using it. It's also randomly restarted at least 2 times that I am aware of. Is this common across all WP devices, or is it just my phone?
    smurfercom likes this.
    07-15-2013 02:09 PM
  4. xandros9's Avatar
    I have to pull the battery on my Lumia 521 when it freezes. And it's frozen at least 5 times in the month I've been using it. It's also randomly restarted at least 2 times that I am aware of. Is this common across all WP devices, or is it just my phone?
    its just your phone I would guess, but 5 times a month doesnt seem too bad. i want to say it could be a problem with your phone, but it doesnt seem that frequent...?
    07-15-2013 02:12 PM
  5. metalchick719's Avatar
    I've been lucky with my 920 because it's only frozen once. I did a soft reset. I won't dare use Words with Friends on it like I did my 810 because I'm afraid a soft reset might not even work (had to do a battery pull on the 810 once thanks to that app).
    smurfercom likes this.
    07-15-2013 02:16 PM
  6. smurfercom's Avatar
    I've only had my Lumia freeze twice since I've had it. You can do a 'soft' reset by holding down the volume (down) button and the lock/power at the same time. The phone reboots pretty quickly.
    What I mean is when you do that and the phone gets stuck on goodbye. The only way for me is to pull the batt without having to do a hard reset I've only done it twice since I've had the phone. That's one of the reasons why I didn't get the 8X.
    07-15-2013 03:17 PM
  7. danj210's Avatar
    What I mean is when you do that and the phone gets stuck on goodbye. The only way for me is to pull the batt without having to do a hard reset I've only done it twice since I've had the phone. That's one of the reasons why I didn't get the 8X.
    You can wait until the phone dies which isn't too practical, or do the volume down/power button trick to restart the phone even if it is on the goodbye screen. Not positive tho.
    07-15-2013 03:28 PM
  8. VanBl's Avatar
    Thank you. That worked!
    04-09-2014 04:25 PM
  9. melpughxx's Avatar
    Omg you saved my life I thought my phone had broke
    12-27-2016 03:12 PM

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