1. Isometric_414's Avatar
    I feel like I must be missing something simple here, but let me explain my situation first.

    I'm switching from my old HTC Trophy (7.8), to a 928. I'd actually purchased a black one yesterday, then returned it because of what I now see is a prevalent issue with the appearance of the capacitive buttons. Before I noticed the problem, though, I'd brought it home and hooked it up to my computer to sync some of my favorite photos from the Trophy through Zune. Only neither the Zune software nor the computer itself recognized the 928 (yes, it was plugged in). So I'm waiting for the white version of the phone to arrive from Amazon ($.01!!), but in the meantime, thought I'd poke around and see if someone can point out the solution that is surely right in front of my face. I'm running Windows 7 on the PC in question.
    08-08-2013 03:06 PM
  2. 11B1P's Avatar
    You cannot use the Zune software with WP8. I have the windows phone app on my Surface RT. I sync my photos back and forth thru that app. Maybe it will work for you too?
    08-08-2013 03:34 PM
  3. Isometric_414's Avatar
    Well that certainly explains part of it! Thanks for the info! I'll see if I can find something like that for my Win7 laptop.
    08-08-2013 03:37 PM
  4. thesmithiz's Avatar
    I have it on a Mac so it must be around for Windows 7.....
    08-08-2013 03:50 PM
  5. ninjaap's Avatar
    Another way to do it is to upload the photos to your Skydrive. Then from your new phone, assuming you're using the same outlook account as the Skydrive, you can access it directly from the Photos Hub. Then download to your phone if you wish. But I suggest you just leave it in Skydrive, because you can access it from current to future phones and never have to worry about it again.
    08-08-2013 03:55 PM
  6. hopmedic's Avatar
    The simplest way to transfer pics is to use Windows Explorer and copy or move them from the phone to the PC. The phone should appear under My Computer. It doesn't work exactly like an external drive, but the appearance is close.
    08-09-2013 09:15 AM

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