I feel like I must be missing something simple here, but let me explain my situation first.
I'm switching from my old HTC Trophy (7.8), to a 928. I'd actually purchased a black one yesterday, then returned it because of what I now see is a prevalent issue with the appearance of the capacitive buttons. Before I noticed the problem, though, I'd brought it home and hooked it up to my computer to sync some of my favorite photos from the Trophy through Zune. Only neither the Zune software nor the computer itself recognized the 928 (yes, it was plugged in). So I'm waiting for the white version of the phone to arrive from Amazon ($.01!!), but in the meantime, thought I'd poke around and see if someone can point out the solution that is surely right in front of my face. I'm running Windows 7 on the PC in question.
I'm switching from my old HTC Trophy (7.8), to a 928. I'd actually purchased a black one yesterday, then returned it because of what I now see is a prevalent issue with the appearance of the capacitive buttons. Before I noticed the problem, though, I'd brought it home and hooked it up to my computer to sync some of my favorite photos from the Trophy through Zune. Only neither the Zune software nor the computer itself recognized the 928 (yes, it was plugged in). So I'm waiting for the white version of the phone to arrive from Amazon ($.01!!), but in the meantime, thought I'd poke around and see if someone can point out the solution that is surely right in front of my face. I'm running Windows 7 on the PC in question.