10-24-2014 08:31 PM
37 12
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  1. jgraves1107's Avatar
    The touch panel is an app. Nokia pushed 3 update to my 928 last week and now it doesn't do it. Seems like its a corrupt update issue. So when the phone works with bt headset and screen won't respond the touch display app has quit. Now that Nokia told me that I get it. Only thing you can do is reboot. Need a button sequence yo restart the app. That would make it nice. Sort of like when explorer crashes on your PC. Just kill it and start it via run cmd.
    01-13-2014 12:42 PM
  2. Rafi Palliyal's Avatar
    after reset phone automatically downloaded new update and restarted. after that my touch is not working. side buttons still working. I tried hard reset & soft reset and reboot, nothing helped. Please help me to solve this problem.
    soechitooo likes this.
    03-29-2014 01:44 PM
  3. ngvlongit1's Avatar
    04-09-2014 09:09 PM
  4. Ciaran12's Avatar
    Parts of touchscreen not working and it spreads
    04-18-2014 07:15 PM
  5. Vmartinez39's Avatar
    I've been using my phone and the touch screen freezes and need to soft reboot every couple of days. More and more it happens when the phone is charging, using the phone while charging freezes the screen/unresponsive. I updated to 8.1 preview and still happened.

    I opened an Warranty ticket with Nokia. And I've been testing it nonstop before sending it out. Screen hasn't frozen since. Not sure if it will solve it. Might as well take advantage while the phone is under warranty.
    04-21-2014 12:00 PM
  6. Eduardo Mawoko's Avatar
    touchscreen notwork
    04-24-2014 06:21 AM
  7. Reebs Reebs's Avatar
    I've been using my phone and the touch screen freezes and need to soft reboot every couple of days. More and more it happens when the phone is charging, using the phone while charging freezes the screen/unresponsive. I updated to 8.1 preview and still happened.

    I opened an Warranty ticket with Nokia. And I've been testing it nonstop before sending it out. Screen hasn't frozen since. Not sure if it will solve it. Might as well take advantage while the phone is under warranty.
    Hi, I'm having the same issue. Would you please let me know what happened with you? I don't want to send it to Nokia unless I really have to but this is getting worse every day.

    Has anyone figured out a possible reason for it?
    05-12-2014 04:47 PM
  8. sph0308's Avatar
    I've had this issue since I upgraded to 8.1. Soft reboot fixed it
    05-13-2014 11:20 AM
  9. Reebs Reebs's Avatar
    I've had this issue since I upgraded to 8.1. Soft reboot fixed it
    Does it overheat when this happens? The last time this happened, the phone had overheated.
    05-13-2014 09:36 PM
  10. soechitooo's Avatar
    I am not so disppointed using Window phone now. Please help.

    Thank you advance.

    Regards,

    User
    09-19-2014 12:02 AM
  11. soechitooo's Avatar
    Dears,

    My Window phone has just stoped working. Touchscreen stop working. please give me any instruction if you can help. Thank you in advance.

    Best Regards,

    SSCO
    09-19-2014 12:30 AM
  12. Jane Converse's Avatar
    Thank you!!!
    10-24-2014 08:31 PM
37 12

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