I just had to reset my 928. Something happened when the outlook shutdown occurred last week and my phone has been unable to login to my live account since. I went back and forth with Microsoft and they finally came back with I need to reset my phone and start fresh. Logging into my Live account with my PC works just fine. Anyway, I went to settings...about and clicked the phone reset button. After going through all of the "Are you sure questions?" my phone shut down and restarted. It has now been on the turning gears screen for almost an hour, which seems excessive. Is this normal? Did I brick my phone?