07-03-2015 02:35 PM
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  1. sleeve22's Avatar
    Semi-proud owner of a Lumia 928 here. I used it for about a week on T-Mobile and have the usual SMS issues, unless I have data set to 2G. I am not here to complain, just have a simple question of hope. Is there anyone out there that can confirm or not confirm whether the SMS issue is specific to T-Mobile, and that SMS works as usual on AT&Ts network while on 3G? I dont know if I should sell this phone. If it works as usual on AT&T I would simply keep it and hope that it is not a Verizon thing creating this problem and that it will be resolved in due time. I really want to use this as my daily driver. So far this is my favorite Lumia. I am currently back to using my 800, after briefly having the 720 and 925.
    09-30-2013 08:42 PM
  2. Laura Knotek's Avatar
    Verizon devices do not support 3G or LTE on GSM networks in the US. You would be better off getting an AT&T branded device or an unlocked international device. The best you'll get with the 928 on AT&T or T-Mobile is EDGE.
    09-30-2013 09:13 PM
  3. sleeve22's Avatar
    I do get 3G on T-Mobile but no outgoing SMS. I have to change to 2G to send SMS. Well, it shows 3G and sometimes H+, but I never tested the speed. Have you tried this device on AT&T network?
    09-30-2013 09:19 PM
  4. Laura Knotek's Avatar
    I do get 3G on T-Mobile but no outgoing SMS. I have to change to 2G to send SMS. Well, it shows 3G and sometimes H+, but I never tested the speed. Have you tried this device on AT&T network?
    No. I would not even bother buying a dual CDMA/GSM device to use on AT&T. Anything branded to VZW/Sprint is not optimal for use on AT&T or T-Mobile.
    09-30-2013 09:31 PM
  5. sleeve22's Avatar
    OK, I am not asking for a recommendation. I was recommended this phone by a salesman at the local Microsoft store. Therefore I already own the phone and am aware of the SMS issues after using the phone and have regrets buying this phone due to its shortcomings, and now the inability to return this phone. I am just asking if anyone has had SMS success with AT&T? Please, I am not looking for a recommendation.
    Thanks.
    10-01-2013 09:25 AM
  6. manomic's Avatar
    OK, I am not asking for a recommendation. I was recommended this phone by a salesman at the local Microsoft store. Therefore I already own the phone and am aware of the SMS issues after using the phone and have regrets buying this phone due to its shortcomings, and now the inability to return this phone. I am just asking if anyone has had SMS success with AT&T? Please, I am not looking for a recommendation.
    Thanks.
    Well I have been using the Lumia 928 from the beginning with AT&T only. Bought it at full price, I'm using a Go Phone sim. The device supports 2G and 3G Data & Calls on AT&T and SMS works without any problem (no delivery confirmations - believe AT&T doesn't support it).
    10-04-2013 03:24 PM
  7. sleeve22's Avatar
    Thanks for the reply. You give me some hope. Sorry to keep asking the same old question, but SMS goes out successfully even on 3G? If so, I hold out and keep this thing.
    10-05-2013 10:31 PM
  8. manomic's Avatar
    Yep, 3G, 2G no problem at all.. I'm always on 3G don't find any problem at all..
    sleeve22 likes this.
    10-06-2013 06:34 PM
  9. AR2186's Avatar
    Verizon devices do not support 3G or LTE on GSM networks in the US. You would be better off getting an AT&T branded device or an unlocked international device. The best you'll get with the 928 on AT&T or T-Mobile is EDGE.
    Not true, my 928 gets HSPA+ on both TMo and AT&T
    sleeve22 and Jakoh like this.
    10-06-2013 07:38 PM
  10. sleeve22's Avatar
    Thanks again! I assume eventually they'll sort it out then and I'll be fine on T-Mobile. If not, I have the phone so I am holding out. For now, the old 800 has been treating me right still.
    10-08-2013 10:07 PM
  11. AR2186's Avatar
    I was able to get internet, SMS and mms working by creating a new APN in Access Point configured for the networks, and manually apply them. Just know that if you do that you need to hard reset the phone to get it working on Verizons LTE network afterward
    sleeve22 and psiu_glen like this.
    10-08-2013 10:09 PM
  12. sleeve22's Avatar
    I did set the APN in Access Point for T-Mobile but still could not send SMS unless I set network to 2G. I will never go Verizon only because I need GSM for international travel, so not worried about the hard reset.
    10-08-2013 10:15 PM
  13. AR2186's Avatar
    Are you in a re-farmed area? I didn't try SMS outside of NYC, so can't comment on SMS on 3G outside of refarmed areas.
    10-09-2013 03:05 PM
  14. sleeve22's Avatar
    I am in a re-farmed area. I entered the APN settings from the T-Mobile website and everything works except outgoing SMS (unless on 2G), and internet sharing. Any other suggestions? Or any chance you know which APN settings have been successful with you? Would be great if I could get this thing working as it should. Thanks again!
    AR2186 likes this.
    10-09-2013 03:54 PM
  15. wraedeo_hed's Avatar
    Question, I currently have the 928 on Verizon, but I've been considering moving to ATT, are there any issues with getting picture messages on ATT?
    10-10-2013 02:45 PM
  16. AR2186's Avatar
    I was able to get messaging working fine, but other people have reported problems. I no longer have the AT&T SIM card to test, so can't confirm if it still works.
    10-12-2013 02:20 PM
  17. AR2186's Avatar
    I am in a re-farmed area. I entered the APN settings from the T-Mobile website and everything works except outgoing SMS (unless on 2G), and internet sharing. Any other suggestions? Or any chance you know which APN settings have been successful with you? Would be great if I could get this thing working as it should. Thanks again!
    I used the exact same settings that Nokia Access Point uses but in a new APN. I long-pressed the APN in Access Point and went in to the settings, then wrote down all the configuration settings, then created my own.

    Another thing to do would be to uninstall Nokia Access Point and use the phone settings menus to add apns (think its in cellular). The way you uninstall settings apps is to go into airplane mode, then change your date/time to something far in the future (think I did 1/1/2220) and then try to open the settings app. It will have some kind of error and uninstall the app (which you can always reinstall with SysAppPusher or online). I think the Access Point App may be a little screwy on Verizon phones

    Edit: For T-Mobile, I had to manually set it a few times, then restart the phone before picture messages would go through
    sleeve22 likes this.
    10-12-2013 02:26 PM
  18. sleeve22's Avatar
    Thank you. I tried similar already but will try again tomorrow. Thanks again for following up with me.
    10-13-2013 06:34 PM
  19. AR2186's Avatar
    No problem. If it doesn't work let me know what settings you use and I can play around with my backup 928
    10-13-2013 07:52 PM
  20. sleeve22's Avatar
    I tried everything you mention and am having the same problem where I cannot send SMS while on 3G. If I switch highest connection speed to 2G SMS works like a charm. I also tried hard reset and manually enter APN, as well as even installing the GDR3 update. Hopefully next week we will have some nice new Lumia options.
    10-15-2013 12:43 PM
  21. AR2186's Avatar
    For T-Mobile, I was able to get things working in my limited testing. It seems very finicky, seems like either MMS works or SMS works, they don't like to work at the same time. My guess is that it the SMS is not working on 3G/H/H+ and that my phone is dropping down to the other network to send the SMS, either on purpose or by coincidence.

    Here is what I did,
    1. Create a new APN in Access Point
    - Internet APN: Access Point Name: fast.t-mobile.com
    - MMS APN:
    MMS Access Point Name: fast.t-mobile.com
    MMSC Address: http://mms.msg.eng.t-mobile.com/mms/wapenc
    Network Type: IPv4

    2. Go to Cellular Settings and set the highest connection speed to 3g
    3. Go to MMS APN in Cellular Settings and repeat the MMS portion of step 1, but also include:
    MMS Port: 80
    Maximum MMS Size: 1024
    4. In cellular settings, choose T-Mobile for Network Selection
    10-16-2013 02:01 PM
  22. sleeve22's Avatar
    Thanks again! Will give it a try later today.
    10-17-2013 01:17 PM
  23. Papek_SVK's Avatar
    Hi guys. I had same issues with my Lumia 928 on Orange (Slovakia). I could receive SMS but I couldn't send them. After hours spent setting various APN, SMS gate number format, number of restarts, finding similar problem and solutions at various forums etc, I found a solution for this weird issue. It's called International Assist and you'll find it in Settings > Apps > Phone. Turn it off and ... voil problem solved!
    robodude2829 likes this.
    03-22-2014 05:38 PM
  24. Merek1803's Avatar
    I was able to get internet, SMS and mms working by creating a new APN in Access Point configured for the networks, and manually apply them. Just know that if you do that you need to hard reset the phone to get it working on Verizons LTE network afterward
    What were your APN settings that you created in Access Point for AT&T?
    08-14-2014 10:30 AM
  25. pastelero79's Avatar
    I have switched to the new Cricket and am able to use SMS fine, but no luck with the MMS. After multiple tries and methods listed above, have given up on MMS. At&t lte isn't compatible, but I am comfortable with the H+ performance as I don stream much, and when I do I off load to WiFi.
    08-18-2014 12:33 AM
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