1. Longstone's Avatar
    I'm having a problem with new email messages coming into my phone being marked as read and not alerting me that a new message has been received. I use outlook.com for email. Anyone know what could be the cause of this?
    12-06-2013 12:59 PM
  2. PB_H's Avatar
    You're sure it's enabled in
    settings
    ringtones+sounds ?
    12-06-2013 02:45 PM
  3. Longstone08's Avatar
    Yes I'm certain its enabled. Sometimes I will get alerts fine. Other times I will check and see I have a message I haven't touched and is marked as read.

    I think it has something to do with how quickly I have it configured to mark a message as read in the settings in outlook.com. Since I almost always have a tab open my guess is a new message arrives since I have outlook.com configured to show highlighted message and mark as read immediately those combinations is how I'm missing it.

    If I could find the setting to change the read option to something like 5 seconds or after the selection changes that may help. Problem is I can't find those settings anywhere.
    12-06-2013 09:52 PM
  4. PB_H's Avatar
    Once you have it set to show as read, that's what you're gonna get there is no ''delay'' setting.
    12-07-2013 01:28 AM

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