1. frumpl's Avatar
    Last night, I noticed a download waiting for Wi-Fi. Since, my phone should be connected, I went to Wi-FI settings and the on/off switch was greyed out and it couldn't find any access points. So, I thought I'd turn it off and back on. Well, it turned off and will not turn back on. If I look at the phone in the dark, I can see that the screen's backlight is still on and there's a green dot towards the upper right corner. The battery was low, but not out. So, I've left it unplugged hoping a complete drain might help. Still not responsive this morning and the screen looks the same.

    I also get no response when I hold volume down and power. I don't how know to do a hard reset, but I found this in another thread

    Try this: with it powered off, hold volume down, then plug in your device. An exclamation mark will appear. Then, press this combination: volume up, volume down, power button, volume down.
    Hope that helps.
    Not sure what that does exactly, though.

    Has anyone seen something similar? If I can't fix it, I'm not sure who to go to for help. I bought it at Newegg in June, I'm on Verizon and of course Nokia made it.

    Thanks for any help!
    12-13-2013 06:10 AM
  2. frumpl's Avatar
    Nevermind, move along...

    Apparently, I wasn't holding volume down/power long enough. It has now turned back on.

    Nothing to see here...

    Thanks, though!
    12-13-2013 06:13 AM

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