1. windows928's Avatar
    How does one turn off or shut down an app on the 928? I have been turning off the phone entirely but I can't believe there isn't a simpler way. Also, I notice when you hold your finger on the back arrow, the screen shrinks but I can't figure out what the purpose of that is. Any insight would be appreciated.
    12-16-2013 10:51 AM
  2. Selfie13's Avatar
    Long press back button like u have already done before, this shrinks the apps, like u mentioned, and shows u all apps that are open (I say open, but actually that's not true. All apps u see that appear to be open are actually suspended in the background) You can swipe left or right to pick an app to resume from where u left off, and now all other apps are suspended, this is multitasking in WP OS. To close an app, you should see a X in the top corner of each app once you long press the back key. If you do not see this option, then you need to update your phone to the latest version of WP8, just search the forums if you dont know how or need help figuring out which version of WP your running.
    12-16-2013 11:19 AM
  3. hopmedic's Avatar
    Tapping/holding the back button shows you the back stack - that list of up to seven apps that you've left in the background. These apps are not running, as Windows Phone does not allow apps to run in the background other than apps that use background audio or location aware apps. So they're not running, not using CPU cycles, nor battery, nor data, but they are still in memory. You can tap/hold back, swipe over to an app that you'd left in the background, and it will open as it was when you left it.

    Here's a post that explains it more in depth.
    http://forums.windowscentral.com/win...dont-need.html
    12-16-2013 11:22 AM
  4. hopmedic's Avatar
    To close an app, you should see a X in the top corner of each app once you long press the back key. If you do not see this option, then you need to update your phone to the latest version of WP8, just search the forums if you dont know how or need help figuring out which version of WP your running.
    Depending on which phone he has, and which carrier, he may be on the latest version available for his phone, unless he signs up for the Preview for Developers.
    11B1P likes this.
    12-16-2013 11:24 AM
  5. pankaj981's Avatar
    @OP: You can download the latest Update 3 Preview for Developers which lets you close apps from the multitasking menu
    12-16-2013 11:25 AM
  6. windows928's Avatar
    Thanks for the responses. I do not have the x in the upper right corner so I may not have the most current version but on the other hand, my phone (928) is set to update automatically.
    The annoying issue is when I'm in audio apps. They linger for a long time and often I see the play button at the top of the screen, sometimes accidientally hitting it.
    Example is My Music and police scanner.
    12-17-2013 09:14 AM
  7. hopmedic's Avatar
    No, you don't have GDR3 yet, which is where the X comes from on the back stack. That update has not been pushed out to the general public yet for the 928 - there have only actually been a couple phones receive it out in the wild so far. But Microsoft announced the Preview for Developers program, and with that you can get it now if you'd like.

    Yes, that's a known issue but by design, obviously, with the media playback. You can get rid of it by using an app such as Stop the Music.
    12-17-2013 09:59 AM
  8. unstoppablekem's Avatar
    If you don't have gdr3, you need to keep pressing the back button. Sorry. :(
    12-17-2013 09:59 AM
  9. hopmedic's Avatar
    Or just hit start.
    12-17-2013 10:01 AM
  10. unstoppablekem's Avatar
    Or just hit start.
    He means to stop them running, not just exit out of them.
    12-17-2013 10:04 AM
  11. hopmedic's Avatar
    When you hit start, the app stops running. It uses exactly zero CPU cycles. The only thing different between that and hitting back is that if you hit back, it is no longer in the back stack, and will be a fresh launch when you want to run it again.

    The only exceptions are background audio and location tracking apps.
    12-17-2013 10:10 AM
  12. windows928's Avatar
    OK Thanks again. To show my utter stupidity, I don't see any "start" button. Where is that? Funny, when I hit the back arrow and the screen gets smaller, I see it there on the lower left.
    12-17-2013 12:29 PM
  13. 11B1P's Avatar
    I don't see any "start" button. Where is that?

    The Windows key
    12-17-2013 12:39 PM
  14. 11B1P's Avatar
    The annoying issue is when I'm in audio apps. They linger for a long time and often I see the play button at the top of the screen, sometimes accidientally hitting it.
    Example is My Music and police scanner.

    Keep in mind, the phone is also a MP3 player, replacing the Zune. With this in mind, the player functions at the top of the screen are for that purpose. It makes playing your music easier.
    12-17-2013 12:41 PM
  15. Jason Drum's Avatar
    When you hit start, the app stops running. It uses exactly zero CPU cycles. The only thing different between that and hitting back is that if you hit back, it is no longer in the back stack, and will be a fresh launch when you want to run it again.

    The only exceptions are background audio and location tracking apps.
    Then how does internet explorer keep running?
    12-17-2013 12:45 PM
  16. hopmedic's Avatar
    Then how does internet explorer keep running?
    IE is a first-party application, and first-party applications (those created by Microsoft that are part of the OS) do not have to follow the rules that the rest of us have to.
    12-17-2013 12:58 PM
  17. Jason Drum's Avatar
    LOL nice. Fair enough.
    12-18-2013 06:06 AM
  18. windows928's Avatar
    Thanks everyone for your help. I do appreciate it.
    12-18-2013 12:51 PM
  19. a5cent's Avatar
    Then how does internet explorer keep running?
    Could you explain why you think IE keeps running?
    12-18-2013 12:57 PM
  20. hopmedic's Avatar
    Could you explain why you think IE keeps running?
    I've never experimented to see if I thought it actually did, which is why I didn't come out and say that it doesn't... But I do know that it will play HTML5 audio without being in the foreground, if you're playing from IE.

    That said, I've never seen anything that made me think it runs in the background other than audio.
    12-18-2013 01:46 PM
  21. badger8080's Avatar
    yes i know but Verizon hasn't released update 3 for Nokia 928 so the only way to get gdr 3 is to be a developer??? GDR 3 is not for the everyday user for the 928??
    12-18-2013 02:36 PM
  22. a5cent's Avatar
    I've never experimented to see if I thought it actually did, which is why I didn't come out and say that it doesn't... But I do know that it will play HTML5 audio without being in the foreground, if you're playing from IE.

    That said, I've never seen anything that made me think it runs in the background other than audio.
    Yep. Background file transfer is similar to background audio, in the sense that it can also complete in the background. Using that generally available feature, IE will finish downloading any HTML files that are in transfer. Otherwise, as far as I'm aware, IE is shut down just like any other app.
    12-18-2013 04:05 PM

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