12-29-2013 12:53 PM
26 12
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  1. Awbridgers's Avatar
    I am looking to buy a lumia 928, but i've seen numerous things online of people trashing the phone saying it freezes up constantly, it seems like all the reviews say it freezes all the time and I'm starting to get scared to buy the phone. Is this something that actually happens alot or is this just a case of the people it happens to get mad and write a review?
    khalidwb likes this.
    12-20-2013 04:09 PM
  2. bmetelsky's Avatar
    I've had mine now since June and have had minimal problems. Its the best phone I've had in 30 years.
    12-20-2013 04:26 PM
  3. papahood's Avatar
    Every phone has its quirks...but I can tell you this is the best phone I have owned. I have had it since July with no issue..
    12-20-2013 06:08 PM
  4. RichHowerton's Avatar
    bought mine the day it came out, never a lock up. so much better than the iphone 4s I had..which locked up or rebooted repeatedly. My iphone 4s would literally reboot itself right in the middle of a phone call, or just browsing the internet.
    12-20-2013 06:18 PM
  5. aximtreo's Avatar
    Unhappy people want everyone around them to be unhappy also. I've had mine since July and love it. As a matter of fact, I was going to upgrade to the 929 when it was released but decided this one was good enough to last until the next wave of WP phones come along mid 14.

    No guarantees in life but go ahead, you won't regret it.
    12-20-2013 06:30 PM
  6. Zippier's Avatar
    I am looking to buy a lumia 928, but i've seen numerous things online of people trashing the phone saying it freezes up constantly, it seems like all the reviews say it freezes all the time and I'm starting to get scared to buy the phone. Is this something that actually happens alot or is this just a case of the people it happens to get mad and write a review?
    I've only had mine for a month now but am genuinely enjoying it. My daughter has an HTC 8x which is also a great phone. What other phones are you comparing it to? What features are you most interested in or need?
    12-20-2013 07:22 PM
  7. grunge100's Avatar
    I got mine from ebay about 2 months ago and I just love it. No freezing problems for me, and it has been rock stable. Good luck
    12-20-2013 07:31 PM
  8. 11B1P's Avatar
    I've had mine since... earlier in the year. It's only frozen once, maybe twice. No regrets on getting it.
    12-20-2013 08:13 PM
  9. jenni122701's Avatar
    Ive had mine about a month now, no issues and Im really enjoying it.


    Sent from my iPad using Tapatalk
    12-20-2013 08:54 PM
  10. psiu_glen's Avatar
    I think mine has only had a handful or so freezeups since June. Once immediately while setting it up initially, maybe one other time, and a couple times where the touch portion has gone dead (I think a glitch in the screen on/off mechanism, hit it at *just* the wrong moment (like screen timing out, then hitting power, but it thinks it is off, or something). Good phone for me for sure -- though if you can hold out, could be worth seeing what the replacement will be like.
    12-20-2013 09:55 PM
  11. western_riders_dad's Avatar
    I'll start by saying that I have experienced a number of instances in which the touchscreen would "freeze" or lock-up, requiring a power-cycle. I've had my phone since June, however, this seemed to occur more frequently after I had installed the GDR3 preview build. However, since the last update a couple of weeks ago or so I do not think I have experienced any lock-ups. I'll end by saying I do love my 928, it still puts a smile on my face when I use it, and I can't see myself going back to Android.
    11B1P likes this.
    12-21-2013 09:54 AM
  12. Beast of Haeven's Avatar
    This phone is very good. Having said that it does need an update to fix a phew issues that many would not consider a deal breaker. I wouldn't use an upgrade to get it if you have unlimited data. If you can get it off contract for 250 (you can) go for it.
    12-21-2013 10:20 AM
  13. chefster74's Avatar
    I got mine on May 31 and agree with an above post, it's the best phone I've ever had. I have had a few freezeups, but only 3 or 4 times. It's done a couple odd things, but I think all phones have the possiblity of quirks. To me my androids were far worse. I never had an ifruit, but I had 3 Thunderbolts and 3 Rezounds in under a year. For many, android and the fruit are it, for me, I'm all in on WP! I bought my black 928 outright and have grandfathered data. I doubt I could get close to the $500 I paid for it and while i"d love to have the 929, I'm good with this phone and will keep it for at least a year. By the way I chose not to do the dev thing to have the updates, I'd rather get them when they're released. I will say that the big V should have had our upgrades before att, who I detest. Remember they had the 920 six months before we could get a 928, that really pissed me off!!!! While Verizon may offer the best service, they are far behind the curve these days!
    12-21-2013 10:52 AM
  14. kc77's Avatar
    The only problems I've had with mine were faulty speakers for the sound and incoming calls. I think it was more of a bad apple type of thing though. Lol. So far, the replacement has been great!
    12-21-2013 10:58 AM
  15. Dk92's Avatar
    Mine has frozen up a couple of times. However, the good outweighs the bad for me. (Camera, unique UI and ecosystem.)
    12-21-2013 10:59 AM
  16. that_maynard's Avatar
    I had mine for 2 weeks and I couldn't get the app Kik to work. That was a must have for my pregnant wife so we traded them in for the i5. That honestly was the only thing that I didn't like about the 928. Never froze, but I didn't have it for too long.

    Well I miss it, going to buy one just because of that.
    12-21-2013 11:15 AM
  17. dkediger's Avatar
    Had mine since August....been a darn good phone with not a problem....other than the "grunge look" bottom buttons.

    I deal with cell phones at work and see bad ones of every type...even iPhones DOA or that have some glitch or another.
    12-21-2013 05:23 PM
  18. boovish's Avatar
    I am looking to buy a lumia 928, but i've seen numerous things online of people trashing the phone saying it freezes up constantly, it seems like all the reviews say it freezes all the time and I'm starting to get scared to buy the phone. Is this something that actually happens alot or is this just a case of the people it happens to get mad and write a review?
    Oh don't worry about it. The 822 had good reviews, but I had replaced 3 times due to malfunctions, but they ship it out right quick, and your using your new one in no time at all.
    12-22-2013 07:34 AM
  19. jleebiker's Avatar
    Once again. I will reiterate. People who have problems complain. People who don't, never do.

    I've had mine since launch day and have had only one problem. The only thing I've had to do is a hard reset due to the compass being stuck.

    That's it.

    Ultimately, it's your money and your device. Do what you want, but don't be scared. It's actually a very solid device.
    12-22-2013 10:40 AM
  20. themkaufman's Avatar
    I've had mine since June and have only had it freeze up on me one time and a simple 5 second soft reset (using the volume & power buttons) resolved the issue and was back to using it again. I can honestly say that the Lumia line trumps the other manufacturers offerings when it comes to WP8 and recommend this phone to everyone who asks. I hope you take the leap and truly enjoy the phone. I can't say enough good about the phone.
    12-22-2013 05:40 PM
  21. AV2RY's Avatar
    Got mine in July 9 (off contract) first moth had no issue at all, then for the following 1-3 month had alot of self restarting and screen freezing in a wrong moment mostly as psiu_glen mentioned above. For the last two months had no issues except this http://forums.windowscentral.com/nok...st-screen.html and last saturday had weird issue screen "partly" froze, I could swipe all 4sides but tapping wasn't working sometimes..did soft reset...
    Even I had this issues I still love this phone, its amazing. (IF I was going to upgrade I'll chose L929 or 1020)
    12-23-2013 05:16 PM
  22. Funky Cricket's Avatar
    I've had mine since June as well, been the best phone I've had, well maybe my old Treo 650, that was a tank, but for modern smart phones, best one. I've had a couple issues, I had a lock up with angry birds after the gdr2 update, and the other day I managed to lock up the touch screen, but a button press reboot and it's back to normal. For the most part it just works, and for any apps I'm missing I use the full regular web browser, as it's the best on a phone that I've used.
    12-24-2013 07:21 AM
  23. dreadlion42's Avatar
    I think a lot of the comments and discussions online tend to skew towards the negative. I think part of it is just the nature of these communities and forums. If your having a problem with your device it's only natural that you would reach in these types of settings to others that might have had similar problems and can help. I remember feeling the sam way browsing the old PreCentral site before I bought my Palm Pre on Verizon. I went ahead and got it anyway and then spent the next 6 months waiting for something bad to happen that never did.
    12-28-2013 11:28 AM
  24. Silverdogz's Avatar
    There have been a few updates pushed out through the store that fixed some issues. I've never had it freeze, restart or lock up.
    12-28-2013 01:38 PM
  25. jasqid's Avatar
    Got my 928 used off of eBay. Best phone. I had the 8x. Love the thinness of the 8x. Only wish the 928 was thinner.
    12-28-2013 01:57 PM
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