02-01-2014 09:32 AM
27 12
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  1. yatman60's Avatar
    Has anyone else noticed their 928 seems a bit fragile compared to the bullet proof 920. My 928 fell on the floor out of my coat pocket and the screen completely shattered. This was the first time ever that it had dropped on anything more than a couch or a bed. Has anyone else experienced this and were you able to get a replacement from Nokia without having to submit an insurance claim?
    01-29-2014 12:34 AM
  2. nwildcat's Avatar
    I don't find it fragile at all. Mine has fallen on cement in a parking garage once and the only thing hurt was the screen protector and the case, the phone was fine. It just happens sometimes, that's what insurance is for, and if you think the 920 can fall and not have a shattered screen, go look in that forum, it happens. This is as durable as the 920 from what I can tell.

    I don't know how in the world you'd get a replacement from Nokia for an accident. I would think they'd replace your phone for a malfunction or some other mechanical failure, but not because of a fall. Make an insurance claim or get the screen fixed on your own.
    01-29-2014 01:44 AM
  3. z33dev33l's Avatar
    I don't find it fragile at all. Mine has fallen on cement in a parking garage once and the only thing hurt was the screen protector and the case, the phone was fine. It just happens sometimes, that's what insurance is for, and if you think the 920 can fall and not have a shattered screen, go look in that forum, it happens. This is as durable as the 920 from what I can tell.

    I don't know how in the world you'd get a replacement from Nokia for an accident. I would think they'd replace your phone for a malfunction or some other mechanical failure, but not because of a fall. Make an insurance claim or get the screen fixed on your own.
    You had a case and screen protector though... That's why your phone isn't in pieces. The 928 has some major structural flaws compared to the 920. Sure, both can shatter but the 928 has a lot more structural shortcomings.
    01-29-2014 01:58 AM
  4. wayn1ak's Avatar
    I think it just has to do with the design of the phone. The Lumia 920 seems to use a lot more plastic which is why it is heavier and thicker. Also, using less plastic in the design of the Lumia 928 is probably why a lot of people complained of creaking in the phone.
    01-29-2014 07:07 AM
  5. MooCoo's Avatar
    You could just buy a different kind of phone that woudn't crack into pieces when dropped. Like the one with an "i" in it's name.
    01-29-2014 07:18 AM
  6. mjrtoo's Avatar
    You could just buy a different kind of phone that woudn't crack into pieces when dropped. Like the one with an "i" in it's name.
    If I wanted an antiquated overpriced status symbol I would.
    yatman60, DavidinCT and j-bone6_7 like this.
    01-29-2014 07:19 AM
  7. z33dev33l's Avatar
    You could just buy a different kind of phone that woudn't crack into pieces when dropped. Like the one with an "i" in it's name.
    You mean the phone that is replaced more than any other and that an estimated 19 percent of users are walking around with a cracked one?
    yatman60 likes this.
    01-29-2014 08:04 AM
  8. etad putta's Avatar
    You mean the phone that is replaced more than any other and that an estimated 19 percent of users are walking around with a cracked one?
    Yeah you know, the one that actually works most of the time vs. the other junk out there.
    01-29-2014 08:25 AM
  9. z33dev33l's Avatar
    Yeah you know, the one that actually works most of the time vs. the other junk out there.
    iPhones are just as screwy as Windows Phones. We just see Windows Phone issues more because we're at a Windows Phone forum and people who have the issues are just the vocal minority. I haven't seen regular reports of Lumias randomly catching fire or many of the other issues I see on iPhones, not that any of that is what the thread pertains to.
    01-29-2014 09:27 AM
  10. etad putta's Avatar
    iPhones are just as screwy as Windows Phones. We just see Windows Phone issues more because we're at a Windows Phone forum and people who have the issues are just the vocal minority. I haven't seen regular reports of Lumias randomly catching fire or many of the other issues I see on iPhones, not that any of that is what the thread pertains to.
    I guess the thread swerved off track with some status symbol post. I guess a more accurate reply to the thread would be until gorilla glass 14 is released, all phones\tablets will have a good chance of breaking the screen when dropped if not in some type of protective case. It's best to be proactive, not reactive.
    01-29-2014 11:52 AM
  11. Gungzwei's Avatar
    I've dropped my 928 onto some hard floors from my coat pocket and shirt pocket. Even before I had my case on it. For any device it really matters the angle it's at when it make the impact.

    If you need shatter proof glass, you'll have to wait for the transparent aluminum to make it to market...
    yatman60 likes this.
    01-29-2014 12:20 PM
  12. 3earnhardt3's Avatar
    *saying this while knocking on wood* mine has fell onto hard laminate flooring from waist high multiple times and doesn't even have a scratch to show for it. (I'm not clumsy, I just have a two year old!) With that said, it does feel more fragile due to the edge to edge glass.
    01-29-2014 12:37 PM
  13. antsin3d's Avatar
    I love my (newly screen replaced) 928, but it's definitely more flimsy than the 920.
    01-29-2014 02:19 PM
  14. thekeeblerelf's Avatar
    I've never dropped mine on a hard surface without a case (Poetic Atmosphere), but mine has what appears to be a crack that runs along each corner of the phone. Almost like a stress fracture.
    01-29-2014 02:22 PM
  15. yatman60's Avatar
    You could just buy a different kind of phone that woudn't crack into pieces when dropped. Like the one with an "i" in it's name.
    I appreciate the "feedback" but one question: If you're so anti-WP, why are you trolling the forums of such an obscure device as the 928 which gets no press compared to other windows phones and none of which are devices that begin with an "I"?

    Yes - that was a rhetorical question.

    And by and by - I've personally witnessed multiple iPhone 4's and 5's cracking at their first drop.
    01-29-2014 04:40 PM
  16. yatman60's Avatar
    Thanks for the feedback guys. Sent Asurion $100 and a replacement is on the way. No idea if it's a refurb or new but in any case, I suppose I can turn around and sell it on ebay for good amount more than the $100 bucks.

    I was debating whether to wait for the 929/Icon or pay for the replacement and decided that I can always sell the replacement and still buy the 929 so ......
    01-29-2014 04:44 PM
  17. Xellsama's Avatar
    Yeah you know, the one that actually works most of the time vs. the other junk out there.
    doesn't break and works most of the time? That's more likely to be a Lumia device 920 and above than any of the i-devices. Sorry but truth.

    really, drop competition, my 920 vs your igadget, let's go! ;)
    yatman60 likes this.
    01-29-2014 04:48 PM
  18. yatman60's Avatar
    I love my (newly screen replaced) 928, but it's definitely more flimsy than the 920.
    I got an insurance replacement on the way but out of curiosity, how did you go about getting the screen replaced and what was the cost?
    01-30-2014 02:03 AM
  19. KeegdnaB42's Avatar
    Mine 928 has rolled down a concrete sidewalk on edge and only sustained a few barely noticeable scuffs on the corners. Just leaving that out there.
    01-30-2014 01:00 PM
  20. DavidinCT's Avatar

    If you need shatter proof glass, you'll have to wait for the transparent aluminum to make it to market...
    Hey, that is freaking cool....Wonder how strong vs how much light will transfer through it (more light brigher the display)...
    01-30-2014 01:07 PM
  21. etad putta's Avatar
    doesn't break and works most of the time? That's more likely to be a Lumia device 920 and above than any of the i-devices. Sorry but truth.

    really, drop competition, my 920 vs your igadget, let's go! ;)
    How about my 920 with it's 8 dollar 2 piece soft rubber and hard plastic case vs your no case 920.
    01-31-2014 01:20 AM
  22. etad putta's Avatar
    Mine 928 has rolled down a concrete sidewalk on edge and only sustained a few barely noticeable scuffs on the corners. Just leaving that out there.
    Congrats on being lucky, buy a lotto ticket, you're on a hot streak...How about this, you guys that say these lumia phones are unbreakable mail a signed check for $200 to those that ask if they need to put a case on their phone or not. Tell them they don't need a case and you will pay their deductible if it ever breaks to prove it. Since a lumia never breaks it won't cost you a dime. Yeah right...
    Last edited by etad putta; 01-31-2014 at 01:32 AM.
    01-31-2014 01:22 AM
  23. dkediger's Avatar
    Don't know about you all, but of all the phones I deal with at work, its inevitably the ones in cases that are busted up and not the naked ones. Don't know if putting a case on the phone becomes a self fulfilling prophecy and it eventually takes a tumble too far, or if cases make the user feel the phone is invincible, or using a case is a subconscious acknowledgement of clumsiness - but with what I deal with it is a stark contrast.
    01-31-2014 09:11 AM
  24. etad putta's Avatar
    Don't know about you all, but of all the phones I deal with at work, its inevitably the ones in cases that are busted up and not the naked ones. Don't know if putting a case on the phone becomes a self fulfilling prophecy and it eventually takes a tumble too far, or if cases make the user feel the phone is invincible, or using a case is a subconscious acknowledgement of clumsiness - but with what I deal with it is a stark contrast.
    Please show proof\stats showing no case is more protective than having a case. Common sense would indicate something is better than nothing. Thank you in advance.
    JamesAD60 likes this.
    01-31-2014 11:56 AM
  25. dkediger's Avatar
    I didn't say that if dropped the naked ones survive more than the cased ones. I did state that in my observations as a corporate administrator of phones, cased phones appear to receive more abuse than naked phones. As to why - I specifically drew no conclusions. Nothing more, nothing less than my personal observation.
    AndyFZ1S likes this.
    01-31-2014 12:36 PM
27 12

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