1. RickyMWMWMWMWW's Avatar
    My unlock and lock wont work! It doesnt take screenshots or lock my phone. Anyone know if this is a easy fix ir something bigger?
    02-05-2014 07:14 AM
  2. gapost's Avatar
    So how are you turning on your phone? The camera button? Anyhow, I would think the power button is defective and if it's with Verizon, it should still be under warranty. If not, there are plenty of used 928's with broken screens that you could probably use to fix yours.
    02-05-2014 07:29 AM
  3. AV2RY's Avatar
    Check for warranty status here
    http://www.nokia.com/us-en/support/warranty-check/ don't know where they will deal(fix) with it but you should have warranty.
    02-05-2014 07:38 AM
  4. psiu_glen's Avatar
    I use double tap to wake for this exact reason. Thought the power button felt a bit chintzy from the start.
    02-05-2014 07:43 AM
  5. Kenny Herrington's Avatar
    I am never buying another Windows Phone because of this exact issue. It is the straw that broke the camel's back. Goodbye Microsoft, hello iPhone.
    08-16-2015 02:34 PM
  6. Musicman247's Avatar
    I am never buying another Windows Phone because of this exact issue. It is the straw that broke the camel's back. Goodbye Microsoft, hello iPhone.
    Goodbye power button issues, hello bendgate! :P

    Every device has issues. I'm on Windows Phone for the services and ecosystem.
    08-16-2015 02:37 PM
  7. pmhgeneral's Avatar
    If you're handy you can buy replacement parts power button and install your self if out of warranty, if no just call Verizon they may replace with the same, I just got a replacement for a different reason but I did have the insurance policy.
    08-16-2015 02:45 PM
  8. pmhgeneral's Avatar
    This is the link for parts and they also have videos how to do it.
    etradesupply.com
    08-16-2015 02:50 PM

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