Another Lumia 928 user and I have had some problems updating our 928's to Black. Basically, we go to Settings > Phone updates > check for updates. Then it downloads the update but fails in the 'preparing to install' phase: "The update was downloaded, but couldn't be opened. (8018830f)"
We have tried several things, including 1. restarting the phone, 2. soft resetting the phone, and 3. hard resetting the phone. All have failed. I have contacted Nokia support on Twitter and they want me to send the phone in for analysis. But, before I do that, I wanted to see if any others got around this issue. I thought I saw a few other people mention it on the plethora of Black threads going right now, and I thought it would be better to consolidate the conversation to a single thread here.
We have tried several things, including 1. restarting the phone, 2. soft resetting the phone, and 3. hard resetting the phone. All have failed. I have contacted Nokia support on Twitter and they want me to send the phone in for analysis. But, before I do that, I wanted to see if any others got around this issue. I thought I saw a few other people mention it on the plethora of Black threads going right now, and I thought it would be better to consolidate the conversation to a single thread here.