1. iresh32's Avatar
    Ok, I updated to Denim Friday night. Yesterday everything was working great. This morning not so great.
    Basically, my phone shows "Phone off" in the top left corner of the screen. With a icon showing no service. I can not turn off my screen with the power button. When I let the phone sleep and go to the glance screen, I can not turn the phone back on. My only option is to then reset the phone and start this cycle all over again. Does anyone have a fix or any ideas? wp_ss_20141221_0002.jpg
    12-21-2014 10:24 AM
  2. GeoJRH's Avatar
    Did you install the new Chive app? I had the same problem, as have may others with different phones, after installing the official Chive app. Some were able to uninstall Chive and do a soft reset to fix the problem. A hard reset was the only thing that worked for me.
    12-21-2014 09:09 PM
  3. mobydick28's Avatar
    my power button doesnt work anymore after Denim update.

    i dont haven the Chive app on my phone.

    hard reset my phone twice using Nokia Software Recovery

    still doesnt work. anybody havin same problem?
    12-22-2014 05:31 AM

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