Phone will Not turn on at all following update
Tried updating the 8.1 update two nights ago and have NOT been able to turn the phone on at all, even when the soft reboot was performed. The NOKIA symbol would pop up and then a Verizon screen and a few seconds later, fade to black...No power and no charge on the battery has occurred in the last two days while plugged into the Nokia wall charger. Thinking about purchasing a wireless charging station to see if that would help. I'm afraid to lose my photos that had not been backed up as of late. I wasn't really fully aware of the Verizon Cloud and never got any kind of updates on it's availability or I may have ended up backing up things more often. Any suggestions? I don't want to wipe the phone if I don't have too. Verizon actually sent me another phone and suggested I take the SIM card out and transfer it to the new phone, but I believe that this model doesn't store the photos on the SIM card, otherwise I'd be more comfortable with just swapping out the card to the other phone. Very frustrated!:eck:
Tried updating the 8.1 update two nights ago and have NOT been able to turn the phone on at all, even when the soft reboot was performed. The NOKIA symbol would pop up and then a Verizon screen and a few seconds later, fade to black...No power and no charge on the battery has occurred in the last two days while plugged into the Nokia wall charger. Thinking about purchasing a wireless charging station to see if that would help. I'm afraid to lose my photos that had not been backed up as of late. I wasn't really fully aware of the Verizon Cloud and never got any kind of updates on it's availability or I may have ended up backing up things more often. Any suggestions? I don't want to wipe the phone if I don't have too. Verizon actually sent me another phone and suggested I take the SIM card out and transfer it to the new phone, but I believe that this model doesn't store the photos on the SIM card, otherwise I'd be more comfortable with just swapping out the card to the other phone. Very frustrated!:eck: