1. qwank's Avatar
    I noticed a few weeks ago my xenon flash stopped working. I'm running 8.1 denim. I don't use the camera all that much so I'm not quite sure exactly whn it stopped. Tried resetting the phone and checked all the phone settings and nothing works.

    any ideas?

    Thanks
    03-08-2015 05:04 PM
  2. gpobernardo's Avatar
    I noticed a few weeks ago my xenon flash stopped working. I'm running 8.1 denim. I don't use the camera all that much so I'm not quite sure exactly whn it stopped. Tried resetting the phone and checked all the phone settings and nothing works.

    any ideas?

    Thanks
    Can you have a look at the exif data of a photo you took while forcing the xenon flash to "fire"? Just "right-click" on any photo, head over to "Properties" and the "Details" Tab, and then look for "Flash Mode". If you forced the flash to "fire" (even if it didn't), it should say something like "On, Compulsory". If this is the case (it says "On" yet your flash did not really "fire"), then your phone camera assembly already needs some parts to be replaced/repaired.
    03-09-2015 04:34 AM
  3. qwank's Avatar
    how do I right click on a photo on my phone?
    03-09-2015 09:24 AM
  4. gpobernardo's Avatar
    how do I right click on a photo on my phone?
    You need copy your photo to your PC first.

    Alternatively, you can download an app that allows you to view the details of your photos, such as Picture Info.
    03-09-2015 12:29 PM
  5. qwank's Avatar
    awesome. thanks for the help. I'll let you know what I find. The flash module is under $10 on ebay so hopefully it's easy enough to change.

    EDIT: Looks like it's firing the flash. Guess it's time for a new module.
    gpobernardo likes this.
    03-09-2015 02:00 PM
  6. gpobernardo's Avatar
    You're welcome and thanks for keeping us posted.

    I'll have it diagnosed first just to make sure; you don't have the leave your phone in the service center anyway, just have it checked when you happen to pass by one.

    Under $10? Sounds a bit fishy... is this just the flash module or the entire camera module? I'm not sure how it looks like inside... but let us know what happens anyway.
    03-09-2015 02:20 PM
  7. qwank's Avatar
    ok, So it took a while to update this this because I had to buy a screwdriver kit before I could take the phone apart. Online it says the screws are T5 but mine were actually T4. Got it apart and cleaned the contacts for the flash and reinstalled it. nothing looked broken and no water intrusion or anything. put it back together and still not working.

    So I ordered a flash module on eBay, it's used but only cost $8 shipped. Took the phone apart again and popped it in and SUCCESS!! Flash is working again.

    This is what the flash module looks like:

    gpobernardo likes this.
    03-21-2015 06:29 PM
  8. gpobernardo's Avatar
    ok, So it took a while to update this this because I had to buy a screwdriver kit before I could take the phone apart. Online it says the screws are T5 but mine were actually T4. Got it apart and cleaned the contacts for the flash and reinstalled it. nothing looked broken and no water intrusion or anything. put it back together and still not working.

    So I ordered a flash module on eBay, it's used but only cost $8 shipped. Took the phone apart again and popped it in and SUCCESS!! Flash is working again.

    This is what the flash module looks like:

    http://i128.photobucket.com/albums/p...psa431aa91.jpg
    Congratulations, then, my friend.
    qwank likes this.
    03-22-2015 06:41 AM

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