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  1. KPAkiller's Avatar
    I've noticed backlight bleed on high brightness black screens
    07-28-2014 03:52 PM
  2. DJCBS's Avatar
    I just bought the Nokia Lumia 930 and I have 5 complaints. All seem to be manufacturing defects. I'm a previous user of Lumia 920 and I upgraded my phone to Lumia 930 just yesterday. So I'm pretty sure they are defect. Here is what I'm facing:
    1- My phone gets really hot from the bottom right corner while just holding it and using it very mildly. Simple tasks such as changing the settings on the phone would make the phone annoyingly hot.
    2- Gray colors appear as purple hue in a dim environment when I have my phone on the lowest brightness setting.
    3- Another issue with the screen is that similarly in dim surroundings and with brightness settings set at low, white screens (such as the one when opening a new tab in internet Explorer) tend to inconstantly flash making the screen look like it is getting insufficient power to fully maintain a white color screen.
    4- The last issue I faced was when calling someone in dark/dim environments, the screens fades to black thinking that I'm holding my phone next to my ear. After it dims out it totally shuts down and won't allow me to interact with the screen. So I can't cut the line, I can't access and other functions in the OS. Other than the unresponsive black screen, from time to time the screen would stop responding to my actions. Such as pressing on a toast notification in the lock screen.
    5- Battery drains pretty quick. I unplug the phone after charging it to 100%, and go the settings to tweak some stuff only to find out the 5 minutes later I'm down to 97 or maybe even 96%.
    Get it replaced.

    Problem 1 is not normal if it gets hot while doing little tasks.
    Problem 2 has been reported endlessly, it's common to all 930's. It's Microsoft's fault on the software side as they didn't properly calibrated it.
    Problem 3 is probably a consequence of problem 2.
    Problem 4 may have to do with the proximity sensors. At any rate, that shouldn't happen.
    Problem 5 I also had. The battery drained fast as hell. My 920's battery lasted the same when not more.

    I can't add much more since I've taken my 930 to a Nokia Care and I will only get it back in 2-3 weeks.
    07-28-2014 04:06 PM
  3. ladyruri's Avatar
    anyone have any issues with the phone lagging/stalling/freezing when unlocking your screen to go to your main tile screen?
    like i would close my apps, turn off the screen and place it in my pocket
    i notice my phone heats up, take it out of my pocket, i hit the power button, unlock it and all i get is "......." like it is loading something and takes like 15-20 secs before showing my main screen
    every time this happens, i notice a huge loss of battery %
    07-28-2014 04:45 PM
  4. DJCBS's Avatar
    anyone have any issues with the phone lagging/stalling/freezing when unlocking your screen to go to your main tile screen?
    like i would close my apps, turn off the screen and place it in my pocket
    i notice my phone heats up, take it out of my pocket, i hit the power button, unlock it and all i get is "......." like it is loading something and takes like 15-20 secs before showing my main screen
    every time this happens, i notice a huge loss of battery %
    I didn't had that on the 930.
    However my 920 has gained an irritating habit of now sending me to the bloody "resuming..." screen before the lockscreen is up. It doesn't drain battery though.
    07-28-2014 06:10 PM
  5. ladyruri's Avatar
    I didn't had that on the 930.
    However my 920 has gained an irritating habit of now sending me to the bloody "resuming..." screen before the lockscreen is up. It doesn't drain battery though.
    actually that is what I am having with my L930
    every so often when I hit the power button and unlock the screen, I get the "resuming..." and loads for 15-20 sec before taking me to my main screen and I have like absolutely no apps open at all and it drains a few % battery and heats up the phone
    07-28-2014 06:56 PM
  6. kelumnk's Avatar
    having this resuming thing with my lumia 930 too..
    what can we do, soft reset?
    by the way, can i get it clear.. a soft reset is just you press power botton to off and then later on the phone again?

    thanks
    07-29-2014 01:07 AM
  7. dengwinters's Avatar
    Resuming bug can be related to:

    - pinned Cortana tile (unpin to check)
    - removal of Live Lock Screen Beta - try How to fix the 'resuming' bug after uninstalling Live Lock Screen beta | Windows Phone Central
    TripleHelix192 likes this.
    07-29-2014 01:19 AM
  8. matro's Avatar
    I know its not a bug but why the hell did they put the speaker on the back??
    yeah, that's so disappointing...
    Brandon Tobias likes this.
    07-29-2014 04:44 AM
  9. ZvjerOPC's Avatar
    I've noticed backlight bleed on high brightness black screens
    I have fixed that problem with factory reset and by NOT updating the "display app". However there is a guy here on the forum who was not so lucky.
    07-29-2014 05:38 AM
  10. cjono's Avatar
    I've put mine on eBay. Unfortunately too many bugs for a supposed flagship that I'm used too. Never had any issues with my iPhone(s) so am a bit disappointed as I enjoyed WP8.1 even though it lacks apps that I use daily on iOS.

    Maybe the rumoured HTC One M8 for windows phone might get me to look again but for now I'm back on the iphone and to be honest happy as I have zero problems.
    Brandon Tobias likes this.
    07-29-2014 05:50 AM
  11. ZvjerOPC's Avatar
    My wife has Green coloured frame all around her iPhone 5 lcd display so I can only conclude that no Phone is flawless. But 930 defects are indeed annoying!

    I'm still not happy with my 930. It's irritating to have Windows Phone store set to manual apps update just to be careful not to update the display app. I wish they fix that already!

    Other than that although my screen is very much black when it should be, in the high brightness and with outdoor readability I can still see it be darker in the middle. Specially on the gray background like keyboard. That's probably a real hardware defect for which I will need to send it for a repair again. And setup my phone from scratch all over again.

    Other than that the camera quality I'd downright ****ty comparing to camera on 1020 which is a stupid comparison, but I did own a 920 briefly and I've got a feeling that 930 camera is worse than that on 920, except is sharper due to more megapixel. Very disappointed in the camera. Not Nokia at all!

    Last thing is that after they replaced the antennas module on the back now my phone connects to 3G and 4G, but it loses network connectivity sometimes like a few times per day for no apparent reason. Just disconnects from GSM network and searches a few seconds for it again before reconnecting. I can't say it that could be a driver/software problem but its annoying.
    07-29-2014 06:05 AM
  12. ladyruri's Avatar
    so it seems when i flash my rom from HK variant to a EURO global variant and that seems to resolve almost every problem i have except for the slight green tint
    07-29-2014 09:56 AM
  13. DMorty's Avatar
    Hi all. My 930 screen flickers when I'm connected to 2g. Its only happened a couple of times because I usually have good reception. I see this is a problem in Germany, but is anyone in the UK experiencing the same issue? Also, my back polycarbonate panel is slight raised by the camera button on either side, it doesn't sit flush with the metal band. Is this usual too?
    07-29-2014 01:03 PM
  14. nestie dela cruz's Avatar
    yes mine too......its getting warm bro!!!!! please share how to fix this???????
    07-29-2014 04:08 PM
  15. Coreldan's Avatar
    yeah, that's so disappointing...
    No matter where it is, it will bother someone. The "old" place around the USB port is terrible when doing somethin in landscape mode.. which is often either gaming or watching a video, in both cases you probably want to hear something. I much prefer this location to my 920s speaker locations, and I dont even watch videos or game on my phone.
    DennisvdG likes this.
    07-29-2014 04:44 PM
  16. thatuxguy's Avatar
    Did the recent display app update fix any of the display issues?
    07-30-2014 11:37 AM
  17. MrWhiteman's Avatar
    I asked myself the same question. It's a really really stupid decision. At least the sound is loud enough, otherwise every time I placed the phone on top of a surface to watch a video, it would just mute it.
    Yup, you can't put it on a pillow, a sofa, or anything soft. I put my phone on my car seat and I can't hear shizzle.
    07-30-2014 02:20 PM
  18. Denzel Yu's Avatar
    not sure if really a defect or not so i'm asking you guys if it is or not

    just bought a bnew L930, the volume key is less bumped compared to the lock and camera key and if you look at the keys sideways(phonewise and from camera to volume key),the volume key seems to tend to lean towards the left side.

    anyone else experienced this?
    07-31-2014 05:39 AM
  19. Faar126's Avatar
    My phone just updated the display app. And it is definitely not fixed yet. My s...ty blacks are back...
    07-31-2014 06:47 AM
  20. MrWhiteman's Avatar
    I want to return my 930 and exchange it but are these good enough reasons? I'm worried they might say they are minor issues or not faults.

    Red artefacts when moving the camera in the dark
    Bottom side opposite to speaker slightly loose
    Screen on same side slightly loose
    When playing games, phone too hot to hold
    Weird AMOLED effect in background which looks a bit like a liquid, in other words, the AMOLED is not plain colour when you scroll. Kind of like having a dirty screen but on the inside.

    Camera still
    wp_ss_20140731_0004.png

    Camera moving
    wp_ss_20140731_0002.jpg
    Last edited by MrWhiteman; 07-31-2014 at 09:45 AM.
    07-31-2014 08:55 AM
  21. timppa_k's Avatar
    Go to the shop and try to change to iPhone or android. Your life seems to be so difficult with the Lumia 930 that you are whole time posting here and whining. It's best to as everybody. You don't like the phone, period.


    Sent from my SVS1312C5E using Tapatalk
    Last edited by timppa_k; 07-31-2014 at 11:09 AM.
    07-31-2014 10:49 AM
  22. MrWhiteman's Avatar
    I do like it, I just think it's broken and want another one. I just wanted people's opinions on my 'faults', are they faults? Would you return it if you had these seemingly minor issues? Would you buy a brand new car that didn't drive quite straight?
    07-31-2014 11:30 AM
  23. loukkis's Avatar
    I do like it, I just think it's broken and want another one. I just wanted people's opinions on my 'faults', are they faults? Would you return it if you had these seemingly minor issues? Would you buy a brand new car that didn't drive quite straight?
    If you have loose parts, get an exchange unit.
    07-31-2014 01:13 PM
  24. TripleHelix192's Avatar
    Resuming bug can be related to:

    - pinned Cortana tile (unpin to check)
    - removal of Live Lock Screen Beta - try How to fix the 'resuming' bug after uninstalling Live Lock Screen beta | Windows Phone Central
    I didn't have the resuming and random excessively hot issue in my first couple days of having my 930. I had since activated Cortana (I'm not in US). I'll unpin her tile and see how it goes, hopefully that fixes it.
    07-31-2014 07:27 PM
  25. ZvjerOPC's Avatar
    I want to return my 930 and exchange it but are these good enough reasons? I'm worried they might say they are minor issues or not faults.

    Red artefacts when moving the camera in the dark


    Camera still
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    Camera moving
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    I still haven't decided what to think of this camera issue, but it appears we all have it on 930. Question is is it the same on 1520 with Cyan?
    08-01-2014 12:29 AM
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