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  1. DJCBS's Avatar
    UPDATE: It's been 4 weeks and my phone wasn't replaced yet. I was just told by Microsoft that they don't have the phone in stock (despite it being available for sale everywhere...) and that I'll have to wait at least yet another week. Which means it will be 5 weeks before I get the replacement unit.

    By the same time I get it, Sony will be presenting the superior Z3 Compact. And I'll be out.
    There's so much I can take from sh*ty consumer support and ever since Microsoft Portugal took the reigns, it has gone down the drain. I've had it.
    I'll think what I'll do with the 930...maybe sell it...though I pity the person who buys it.
    08-19-2014 09:02 AM
  2. MrWhiteman's Avatar
    Watch in 1080p
    08-19-2014 09:14 AM
  3. anthonyng's Avatar
    Turning the phone off and then on didn't help me, the touch buttons are off all the time, wether the surrounding it's dark or bright or the battery saver it's on or off. :(
    I just tested this, screen locked and dark, cover top half of phone, press power button or double tab, screen lights ups with buttons lit up. lock screen again. Uncovered, lit room, double tab/power button the touch buttons don't light up.
    08-19-2014 12:29 PM
  4. anthonyng's Avatar
    Figured I post it here too

    Thanks to help me find something wrong with my really good upgrade from a 920. The transition from 920 to 930 has been really enjoyable for me. I didn't find any real problems except I guess there is a slight pink hue at all white, especially when dimmed.

    I decided to compare it against all the screens I have. From a bit of a distance, it's not bad but you can see it more if focused on and the camera adjusts to the lighting. Are we really calling it the worst phone for that? All my screens are a different white including the two external monitors.

    The full picture shows, 2x Dell U2413 (they are both calibrated differently dammit! I didn't buy it the same time), a Surface Pro3, a Lumia 920 on the left and Lumia 930 on the right.





    08-19-2014 12:39 PM
  5. nielsniels's Avatar
    100% pure white light doesn't exist anyway, because white light always consists of coloured light and there's always going to be some very slight off tint
    08-19-2014 01:12 PM
  6. MrWhiteman's Avatar
    Ok I have swapped my phone again. I was lucky because Carphone Warehouse only allow 28 days of swaps before they send stuff off and as it's been 29 days since I bought the phone, they still let me exchange. For some reason though when I restored my backup, my tiles were not restored. I wonder if it's because I was running 8.1.1 and the shop only supplies 8.1

    EDIT: I updated to 8.1.1 and reset my phone again. Original tiles are back.
    Last edited by MrWhiteman; 08-19-2014 at 02:10 PM.
    08-19-2014 01:31 PM
  7. MrWhiteman's Avatar
    100% pure white light doesn't exist anyway, because white light always consists of coloured light and there's always going to be some very slight off tint
    Hmm an interesting scientific conclusion. I think white is the colour that you can make to 100% by mixing every part of the visible electromagnetic spectrum. It is of course an illusion. White isn't really real. Neither is black, which is just the absence of light.
    08-19-2014 01:41 PM
  8. ZvjerOPC's Avatar
    Guys with the non even screen brightness problem: Do you notice any improvements after tonight developer software update? I can't reproduce my screen problems any more but since its now dark I will check again in the sun tomorrow because its most noticeable (screen issues) when the Phone is on auto brightness and in the sun... Let me know what you se after todays update, please.
    08-19-2014 02:11 PM
  9. MrWhiteman's Avatar
    Guys with the non even screen brightness problem: Do you notice any improvements after tonight developer software update? I can't reproduce my screen problems any more but since its now dark I will check again in the sun tomorrow because its most noticeable (screen issues) when the Phone is on auto brightness and in the sun... Let me know what you se after todays update, please.
    I used the Car Dash app for about an hour and after that, the right side of the screen was twice as bright as the left side for about 24 hours. It seemed to correct itself. I think light leak recorrects itself after a while especially after some soft restarts and leaving the phone off for a while.
    08-19-2014 02:27 PM
  10. MrWhiteman's Avatar
    Sorry but on my 3rd unit. Dark environments create this haze wp_ss_20140819_0002.jpg
    08-19-2014 03:46 PM
  11. DJCBS's Avatar
    Sorry but on my 3rd unit. Dark environments create this haze Click image for larger version. 

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    "Nokia" says that that haze is normal. I doubt it. I think it's bad software calibration as I don't have it on the 920 nor the 1020.
    08-19-2014 05:00 PM
  12. ZvjerOPC's Avatar
    Sorry but on my 3rd unit. Dark environments create this haze Click image for larger version. 

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    That's not a screen issue but a camera module problem. Does 1520 have this problem? That Phone has a very similar camera.
    08-19-2014 06:13 PM
  13. MrWhiteman's Avatar
    I give up anyway I'm not sending my phone away for repair as I have uni work to do. I'm just happy that the purple tint is gone, but cobalt theme is still purple instead of a deep blue as it used to be.

    This morning I tested the camera again and the problem has gone away about 80-90%. Maybe it was the update or something. There is a little red when moving the camera about in the dark but it's nothing like it was yesterday.
    Last edited by MrWhiteman; 08-20-2014 at 04:46 AM.
    08-20-2014 04:19 AM
  14. ZvjerOPC's Avatar
    Guys with the non even screen brightness problem: Do you notice any improvements after tonight developer software update? I can't reproduce my screen problems any more but since its now dark I will check again in the sun tomorrow because its most noticeable (screen issues) when the Phone is on auto brightness and in the sun... Let me know what you se after todays update, please.
    Anyone?
    08-20-2014 06:49 AM
  15. ArjanNL's Avatar
    Anyone?
    I still got the color problems, left side/uppercorner seems darker then the rest of the screen.
    I'm afraid this is a hardware issue. I'll wait voor de displayapp update in september otherwise I will send it to let it fixt
    08-20-2014 06:53 AM
  16. ZvjerOPC's Avatar
    Thanks.
    08-20-2014 11:24 AM
  17. MrLeeeet's Avatar
    I'm currently on my second 930. The first one had a gap between the screen and the metal strip plus some dust under the screen.

    This second handset ain't much better.. The guys over at QC seriously need some proper glasses because the quality of this flagship is below expectations. I now have a phone with loose buttons, purple hue and a screen that isn't properly sinked, it's almost like the glue didn't apply succesfully. For now I'm keeping this one. I hate the whole exchange ritual.
    08-21-2014 06:00 AM
  18. TheContact's Avatar
    Can't seem to find anything but..anyone finding that panning side to side on a dark screen, say dark theme going from start screen to app list and back, light areas fade in at the sides.

    It's like it's slow to light up, but it only happens going side to side. Up/down seems fine :/ May be related to the purple tint thing as the fade is purple.
    08-21-2014 08:04 AM
  19. tee74's Avatar
    Is the screen problem a hit and miss? Thinking about purchasing 930 in Thailand end of next month.
    08-22-2014 05:56 AM
  20. Nikito27's Avatar
    I got purple hue and just noticed that while on EDGE the phone's whites flicker, can anyone try and put phone on 2G and see if it happens to them? Put 2G, open IE (White screen) and it should flicker
    08-22-2014 06:58 AM
  21. ArjanNL's Avatar
    I got purple hue and just noticed that while on EDGE the phone's whites flicker, can anyone try and put phone on 2G and see if it happens to them? Put 2G, open IE (White screen) and it should flicker
    Try while auto brightness is disabled.. Works for me
    08-22-2014 07:38 AM
  22. Nikito27's Avatar
    Nope, it flickers also with auto brightness off... HW or SW in your opinion?
    08-22-2014 07:54 AM
  23. ArjanNL's Avatar
    Nope, it flickers also with auto brightness off... HW or SW in your opinion?
    We know for sure after the display app update begin september. Noka will release an update by then.
    08-22-2014 12:44 PM
  24. ZvjerOPC's Avatar
    I got purple hue and just noticed that while on EDGE the phone's whites flicker, can anyone try and put phone on 2G and see if it happens to them? Put 2G, open IE (White screen) and it should flicker
    Mine was flickering (white) a lot today, but it's not 2G related.
    08-22-2014 03:31 PM
  25. Maxx5600's Avatar
    Hi there,

    I do have a Problem with my Lumia 930 and the SMS functionality. It's reproducable that SMS are not sent properly. If I send e.g. 5 SMS with different content, they are received on an other device in different order and sometimes with a huge delay. I also had few times the problem that the sms didn't arrived anyway. The test was done with two different SIM cards and different providers. I think, that the problem is located in the radio firmware and not in WP8.1 itself. A friend of mine operates hit Lumia 920 with WP8.1 Preview without compareable troubles.

    Does anybody else also having the same problem?

    Regards,
    Maxx
    Last edited by Maxx5600; 08-23-2014 at 11:24 AM.
    08-23-2014 11:13 AM
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