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  1. kelumnk's Avatar
    do not know whether this is normal.
    I have used nokias email clint to sync my yahoo mail gmail etc.
    I note that all inboxes have synced.However, the sent messages are not synced.
    How can I rectify this please?
    07-23-2014 06:10 AM
  2. amdybg40's Avatar
    Fingers crossed mate, i am just sending my one back. I cant have the risk of an overheating device as it will damage it in the long run. Real shame this has all these issues, it could of been a winner otherwise.

    It does seem this device, and it launch were hindered by the MSFT acquisition of Nokia. Maybe future devices wont be as bad.
    I'm starting to wonder if I was just unlucky with the first handset. For some reason, all of the syncing issues I had are now gone, it doesn't get hot, the screen is better and the menu for display control has changed too? Or as least it seems different as I only have two adjustable options on this phone whereas the last had three i'm sure?

    The handset didn't update either, it was on the correct firmware out of the box. If you exchange, you may get a batter handset like i have.
    07-23-2014 06:14 AM
  3. kelumnk's Avatar
    I had a Z2.. was not good returned..
    From all the phones I had, (including note 3,LG G2,lg g3,Xperia Z2.. this is the best..
    Overheating is an issue though..
    I can't comment on recent Sony build quality but the Z2 (I think) was real cheap feeling - it didn't feel like a high end device worthy of the price tag - although, by all accounts, it was quite good 'operationally' and definitely had a good screen!! I don't know if I could go back to andriod..

    I want to love the 930 ;-(

    Do we speculate/agree it's a hardware issue for the 930 screen?
    07-23-2014 08:26 AM
  4. Zenquibo's Avatar
    does anyone have a problem with their compass? It seems I need to calibrate mine nearly every single day.
    07-23-2014 12:00 PM
  5. DJCBS's Avatar
    Well, my 930 is going to Nokia in a couple of weeks (because I'm going on vacations meanwhile, otherwise I would send it there tomorrow).
    The software bugs I could accept. But then I noticed this:
    btmsfpecuaajk9a.jpg

    The framing grid got cut on the left side. I reached out to Nokia and they didn't had the problem on their side. So then I took a closer look at the camera module on the back of the phone. And THEN I noticed this:

    wp_20140723_16_19_35_pro.jpg

    If you notice, the camera isn't perfectly centred.
    Now, it doesn't affect the photos, at least on day light. But I don't know to which extent it doesn't affect the low light one. So off to the Nokia Care it will go.
    07-23-2014 12:13 PM
  6. Pete The Penguin's Avatar
    I'm starting to wonder if I was just unlucky with the first handset. For some reason, all of the syncing issues I had are now gone, it doesn't get hot, the screen is better and the menu for display control has changed too? Or as least it seems different as I only have two adjustable options on this phone whereas the last had three i'm sure?

    The handset didn't update either, it was on the correct firmware out of the box. If you exchange, you may get a batter handset like i have.
    How hot are we talking?
    07-23-2014 12:18 PM
  7. matt8044's Avatar
    Hi
    Has anyone noticed that when playing video from youtube in ie then the screen goes dark flashing and then comes back and video is slowing down and the voice is played in the normal speed.
    Only I had that experience?
    Last edited by matt8044; 07-24-2014 at 07:20 AM.
    07-23-2014 01:03 PM
  8. Firdaus Edymainoe's Avatar
    Some of us have this white balance issue where it's too purple. My display sometimes jumps to being green and then slowly turning to normal. Anyone else having this?
    matt8044 likes this.
    07-23-2014 06:40 PM
  9. DJCBS's Avatar
    Some of us have this white balance issue where it's too purple. My display sometimes jumps to being green and then slowly turning to normal. Anyone else having this?
    Yes. That's happening in basically all the 930's. It's a software issue.
    Firdaus Edymainoe likes this.
    07-23-2014 06:47 PM
  10. pablowablo's Avatar
    Am I the only one who's experiencing random UI taps with the Lumia 930? I can hardly use my phone as it keeps opening up apps and tapping things.. Seems to be on the top right part of the screen that the taps are happening.
    07-23-2014 11:27 PM
  11. hasasimo's Avatar
    Am I the only one who's experiencing random UI taps with the Lumia 930? I can hardly use my phone as it keeps opening up apps and tapping things.. Seems to be on the top right part of the screen that the taps are happening.
    This is a known problem in the Lumia 1520. I mean very, very widespread. Haven't heard too many complaints with the 930 but it's interesting it's happening there too for some, considering it's pretty much the same internals.
    07-23-2014 11:31 PM
  12. pablowablo's Avatar
    This is a known problem in the Lumia 1520. I mean very, very widespread. Haven't heard too many complaints with the 930 but it's interesting it's happening there too for some, considering it's pretty much the same internals.
    Thanks, I didn't know that. From your reply, I assume that it's a hardware issue in the Lumia 1520? I'm bringing my phone to the retailer tomorrow (purchased 3 days ago). Also, note that this happens without any interaction from my end, e.g. it happens even if I'm not holding the phone
    07-23-2014 11:34 PM
  13. hasasimo's Avatar
    Thanks, I didn't know that. From your reply, I assume that it's a hardware issue in the Lumia 1520? I'm bringing my phone to the retailer tomorrow (purchased 3 days ago). Also, note that this happens without any interaction from my end, e.g. it happens even if I'm not holding the phone
    Then that's definitely a hardware issue. That happens on the 1520 as well for some people, but the "widespread" part I was referring to was just swipes/scrolls being interpreted as taps. Though the issue improved somewhat for people, there was never a fix. Definitely replace your phone while you can... there will not be a software fix for this.
    07-23-2014 11:56 PM
  14. dengwinters's Avatar
    Am I the only one who's experiencing random UI taps with the Lumia 930? I can hardly use my phone as it keeps opening up apps and tapping things.. Seems to be on the top right part of the screen that the taps are happening.
    Did you try changing touch sensitivity?
    07-24-2014 01:54 AM
  15. pablowablo's Avatar
    Did you try changing touch sensitivity?
    Yep, tried that. As well as turning various features off (vibrate, lowering brightness, etc.) Also tried soft and hard reset to no avail. Seeing that no one else has reported this yet, I really believe that I have a dud phone.
    07-24-2014 02:29 AM
  16. Willyman's Avatar
    Here is my Lumia 930 snapped with 1020 in dark room. Lumia 930 on picture is set to highest brightness and is showing black picture (hardware tests app). http://1drv.ms/1nfFARf
    I have the same issue. Very similar pattern as well. Lightest area is the bottom right, darkest area is top left.
    Did you take any action already? Have the phone replaced?
    07-24-2014 02:58 AM
  17. Aeons's Avatar
    mine is also not centred.

    also if u look at the headphone jack. the frame hole is larger than the headphone jack hole and its also totally off centred.



    Well, my 930 is going to Nokia in a couple of weeks (because I'm going on vacations meanwhile, otherwise I would send it there tomorrow).
    The software bugs I could accept. But then I noticed this:
    Click image for larger version. 

Name:	BtMsfPeCUAAjk9a.jpg 
Views:	58 
Size:	84.7 KB 
ID:	72965

    The framing grid got cut on the left side. I reached out to Nokia and they didn't had the problem on their side. So then I took a closer look at the camera module on the back of the phone. And THEN I noticed this:

    Click image for larger version. 

Name:	WP_20140723_16_19_35_Pro.jpg 
Views:	55 
Size:	683.0 KB 
ID:	72966

    If you notice, the camera isn't perfectly centred.
    Now, it doesn't affect the photos, at least on day light. But I don't know to which extent it doesn't affect the low light one. So off to the Nokia Care it will go.
    07-24-2014 06:48 AM
  18. Virgil Wilsterman's Avatar
    Here is my Lumia 930 snapped with 1020 in dark room. Lumia 930 on picture is set to highest brightness and is showing black picture (hardware tests app). http://1drv.ms/1nfFARf
    I have it too.
    wp_20140724_14_01_28_pro.jpg

    I would like to know if someone else does not have this problem.
    ZvjerOPC likes this.
    07-24-2014 07:19 AM
  19. sandeepsb's Avatar
    Well, my 930 is going to Nokia in a couple of weeks (because I'm going on vacations meanwhile, otherwise I would send it there tomorrow).
    The software bugs I could accept. But then I noticed this:
    Click image for larger version. 

Name:	BtMsfPeCUAAjk9a.jpg 
Views:	58 
Size:	84.7 KB 
ID:	72965

    The framing grid got cut on the left side. I reached out to Nokia and they didn't had the problem on their side. So then I took a closer look at the camera module on the back of the phone. And THEN I noticed this:

    Click image for larger version. 

Name:	WP_20140723_16_19_35_Pro.jpg 
Views:	55 
Size:	683.0 KB 
ID:	72966

    If you notice, the camera isn't perfectly centred.
    Now, it doesn't affect the photos, at least on day light. But I don't know to which extent it doesn't affect the low light one. So off to the Nokia Care it will go.
    Mine's also off centre, maybe part of how they designed the module layout?
    07-24-2014 07:32 AM
  20. Firdaus Edymainoe's Avatar
    Some lucky Lumia 930 don't have any of the issues mentioned here. Meanwhile, older Lumia running Lumia Cyan started to have 'our' issues. Hmm... So, can the heat and the battery issue be fixed with a software update? Or do we need to get a replacement or repair? If a replacement, I hope Nokia is ready.
    07-24-2014 09:32 AM
  21. matro's Avatar
    about the issues noted so far I only have the warm bottom back one, and not anything else (no purple, no camera misplaced etc).
    07-24-2014 09:39 AM
  22. Pete The Penguin's Avatar
    Today, the bottom right corner got unbearably hot when I was using the WPC app, I think a synchronization issue caused it. If it happens again, I'll do a hard reset.
    07-24-2014 11:12 AM
  23. DJCBS's Avatar
    mine is also not centred.

    also if u look at the headphone jack. the frame hole is larger than the headphone jack hole and its also totally off centred.
    Mine's also off centre, maybe part of how they designed the module layout?
    Just checked mine. Yup, headphone jack also misaligned. And the misalignment is towards the same direction the camera misaligns. This leads me to believe that the entire interior part of the phone is not correctly placed in the aluminium frame.

    wp_20140724_16_23_52_pro.jpg

    May I ask all 930's owners to check this issue in their phones? So that we can get a clearer picture at the extent of the problem.
    07-24-2014 11:20 AM
  24. murrayalex's Avatar
    Z2 feels "cheap"..LOL...why not have a quick look on the internet and see the praise that phone has had for its build quality. I have a Z2 and it is as solid as a rock and feels great. In comparison, the 930 I also have here beside me is a Fisher Price toy, the back creaks, the buttons are wobbly...
    07-24-2014 02:47 PM
  25. ZvjerOPC's Avatar
    OK! I have fixed my display issues by resetting 930 to factory defaults and by NOT updating the "display" app. My whole screen is black again!

    BTW I did take my new phone to a service centre and they said that all is OK with the screen. But the fact is that they could not see the problem because I have them a factory reset phone, so all really was OK with the screen.

    My recommendation to all of you who have problems with display like mine is to do a hard reset, restore all your backup and NOT update the display app!
    07-24-2014 03:13 PM
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