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  1. iwang's Avatar
    Mine still,hot after two,weeks. Its cold when not in use, but get warmed up very quickly when,used.
    08-01-2014 04:53 PM
  2. PeteFarrer's Avatar
    I checked my local stores' demo models on Tuesday, 2 were cold and 1 was quite warm. My 930 arrived yesterday, it is now all configured, I have been watching youtube, itv player, used some GPS apps and had a 5 minute conversation; perfect! At worst the phone was just luke warm and cool most of the time, no problems at all - great phone by the way I am really pleased with it.

    I must agree with some others in the forum that there could be a faulty batch around and I suggest the best thing to do is to get the hot ones replaced.
    08-02-2014 06:12 AM
  3. 2by2's Avatar
    Sorry should have said No Cortana installed in UK. thanks
    08-02-2014 01:08 PM
  4. vlad0's Avatar
    Its amazing to me that they are still having issues with this.. being able to use your phone for normal/light tasks shouldn't warm up the device... this is no bueno. Whenever the battery heats up, it means that its discharging at a fast rate, which isn't good considering that you are only using your GPS for example.

    Windows NT is great for desktop/server, but they still have work to do on the mobile side.. its has come a long way, but its still far away from a pure mobile oriented core like EKA2 for example. Hopefully they will manage to figure it out soon..

    I am impressed with the work Apple has done on iOS to be honest, especially considering that its based on Unix (Darwin) kernel.. they've come a long way, and still look what I pulled out of an iPhone 5 a few days ago:



    It was melted/stuck onto the panel, so they still have work to do, but overall I would say Darwin > Windows NT when it comes to mobile (limited resources), etc.

    But both are inferior to EKA2 which was developed with all that in mind from the ground up.
    08-02-2014 03:58 PM
  5. iwang's Avatar
    Still hot. No cortana. Its just a beta software, i guess. Just like phantom touch on my 925..now gone,with cyan. So 930 probably need 8.2 to become stable. 1 more year.
    08-02-2014 06:21 PM
  6. Syafiie's Avatar
    Mine gets hot during overnight charge. Cools down as soon as I disconnect from the charger. What is it up to during charging?
    Try replacing your wall adapter
    08-02-2014 06:59 PM
  7. NoWorthWhile's Avatar
    Just got mine (CV BeLux, with the xxxx1 firmware) in white.

    Got damn it, it's hot from the moment i turn on the screen.
    08-03-2014 06:43 AM
  8. mohammad rasool's Avatar
    I have been reading about this overheating issue ever since I got my 930, I thought I was lucky in that mine never went above luke warm. This was until I installed Transparent Tiles and then pinned some transparent tiles to start. As soon as the tiles were pinned to start I started to feel that the phone had gotten a bit warmer, it was then even more apparent when I started to browse the internet and the phone temperature just shot up to really hot. I straight away thought it must have been the transparent tiles I pinned to start. As soon as I uninstalled Transparent tiles from the 930 the temperature has again dropped and has not risen above lukewarm even when gaming. All you guys having overheating problems try uninstalling Transparent Tiles and see if your temperature settles down.
    I hope this helps in identifying the overheating issue for you guys as it has solved mine.
    08-03-2014 09:48 AM
  9. alextrela's Avatar
    Still hot. No cortana. Its just a beta software, i guess. Just like phantom touch on my 925..now gone,with cyan. So 930 probably need 8.2 to become stable. 1 more year.
    After almost 2 years of WP 8 released,MS should have eliminate those issue with the 8.1.
    You can not be all the time beta testers.

    1.Live title once work once not.
    2.Background issue with many app.
    3.Multitasking not working as it should be.

    You can not do all the time soft or hard reset,also it's not solution turning off everything(no bt,no gps,no wifi..)
    For what reason we got the phone the only for calls and SMS?

    MS should work much more.
    iosub likes this.
    08-03-2014 11:16 AM
  10. Pete The Penguin's Avatar
    I checked my local stores' demo models on Tuesday, 2 were cold and 1 was quite warm. My 930 arrived yesterday, it is now all configured, I have been watching youtube, itv player, used some GPS apps and had a 5 minute conversation; perfect! At worst the phone was just luke warm and cool most of the time, no problems at all - great phone by the way I am really pleased with it.

    I must agree with some others in the forum that there could be a faulty batch around and I suggest the best thing to do is to get the hot ones replaced.
    According to the guy at my Nokia Service Centre, it's a software issue (yet Nokia want the hot one's back).
    That tells me it's not a pure software issue...
    iesel and thatuxguy like this.
    08-03-2014 12:00 PM
  11. simplescheme's Avatar
    I now have the second 930 and it also has the overheating issue. Doesn't matter if I restore from backup with transparent live tiles, go without restore from scratch, update or not update different apps, do hard or soft resets.
    A third one that we got at work on Friday for testing purposes also has this issue.
    Interestingly I also have a galaxy note 3 for testing which has basically the same hardware in it (quad core snapdragin 800, 2gb ram etc.) and it doesn't get hot at all which to me shows that there is something wrong with this thing by design.
    I'll give the 930 one more try mid September just before the new iPhone comes out to see if they then have sorted out these issues.
    thatuxguy likes this.
    08-03-2014 01:09 PM
  12. MrWhiteman's Avatar
    My gfs 920 gets uber hot when using GPS. I think if it had a metal band around it like the 930 it would feel like it was overheating. I think all high end phones with dual and quad core phones will produce similar heat. Obviously there isn't much space for a heat sink.
    08-03-2014 03:47 PM
  13. vlad0's Avatar
    After almost 2 years of WP 8 released,MS should have eliminate those issue with the 8.1.
    The 8.0 name is a bit deceiving .. I always thought of 8.0 as 1.0 since they went from WinCE to WinNT, its a big change so 8.0 was pretty much a new beginning in terms of mobile.. so the "beta testing" feel is normal. Remember iOS when the first iPhone shipped or android in 2008 ? Compared to that WP 8.0 is much better, but still not as mature as a 5-6 year old software. My guess is that by 2016 we will have a pretty stable product.
    08-03-2014 03:49 PM
  14. Maui Panti's Avatar
    what battery is that? from an iphone?
    08-05-2014 02:03 AM
  15. ThomasWeiss's Avatar
    My replacement 930 now is behaving as bad as the first one... I put it in flight mode yesterday evening with 30-40% battery left and it shut down during the night, running out of power!

    Still, I'm 100% sure that it hadn't the issue when I first got it a week ago, so it may be apps or settings that cause the issue after all... Hard to say what. I have the feeling that it started after I changed the keyboard settings (removing the Chinese ones and adding the French one), but I can't be sure. Would need to go through a hard reset again to verify, but that's so annoying.
    08-05-2014 09:05 PM
  16. dengwinters's Avatar
    If it drained 30% over the night in flight mode - it's definitely an app issue or your mailboxes are not syncing correctly.
    My 930 drains 3-4% over the night in flight mode and it is a goal you should aim to.
    08-06-2014 01:42 AM
  17. Johannes Herbst1's Avatar
    It is definitly not an app which causes battery drain if the phone is in "standby".
    All apps are thombstoned in Windows Phone 8.1 (Like Modern UI Apps in Windows 8.1) - shortly after closing some App or switching away it will be freezed.
    Even if the app is registering and allowed for running in background the app has only a short amount of time to do his job.
    Disabling background tasks will only bring a little bit of improvement.

    In my opinion the biggest source of battery drain it is some bug or "feature" in Windows Phone OS, for example some service is hanging and running all the time in background.
    Or some issue with a mailbox sync and the phone tries to sync again and again (like you said).

    Other aspect is that some Apps are poorly written and they cause massive battery drain if they were activly used - like WhatsApp, FB Messenger, Readit...

    My experience after upgrade to WP 8.1 Update 1:
    After upgrading to Update 1 at least on standby my phone uses now only around 1-2% per hour.
    Also if I now use Internet Explorer the phone is not getting hot anymore like before (ok, a little bit warm but thats ok).
    So it seems there is a lot of space to improve battery drain by Microsoft itself.
    08-06-2014 03:04 AM
  18. dannejanne's Avatar
    If it drained 30% over the night in flight mode - it's definitely an app issue or your mailboxes are not syncing correctly.
    My 930 drains 3-4% over the night in flight mode and it is a goal you should aim to.
    Mine drains 3% in 9 hours over night with data enabled. Good standby time!
    08-06-2014 04:25 AM
  19. Cristian Cotovanu's Avatar
    I have L820. I saw that heating problems , appear only when internet connection is on ( 3G ); on wireless everything looks ok . Can someone with 930 , test if heating problems appear always, or only on 3G or WiFi?
    Thank You
    08-06-2014 05:21 AM
  20. Suedezu's Avatar
    Here's how the Lumia 930 fared in the ice cube melting test

    08-06-2014 06:04 AM
  21. dengwinters's Avatar
    Surprisingly well I have to say.
    08-06-2014 01:05 PM
  22. Miska Hietala's Avatar
    As I owned galaxy s 2 and iPhone 3gs before, I think the heat is because of the metal parts which conducts heat. On my 1020 I can make an egg on the camera hump when using the phone while in the charger..
    Sent from my NeverAndroidAgain**1020** via Tapatalk
    08-06-2014 01:14 PM
  23. SonOfDad's Avatar
    haven't had an overheat / battery drain since installing the update 1 preview earlier this week, haven't changed any settings or apps in that period
    mohsen_tavakolinia likes this.
    08-06-2014 10:25 PM
  24. bmazloum's Avatar
    I've tried everything with this damn phone and I cannot get a half days use out of it. I'm comparing it with my ancient Omnia 7, my 8X, and my 620. They all had the same things running and were using the same amount of apps.

    Expansys is being a pain, it's been two weeks and they haven't sent me an RMA, they closed my support ticket. Now they're gonna say that 14 days are over. This is the 2nd phone that I bought from them which has given me problems. Never again.
    08-07-2014 02:33 AM
  25. sandeepsb's Avatar
    I've tried everything with this damn phone and I cannot get a half days use out of it. I'm comparing it with my ancient Omnia 7, my 8X, and my 620. They all had the same things running and were using the same amount of apps.

    Expansys is being a pain, it's been two weeks and they haven't sent me an RMA, they closed my support ticket. Now they're gonna say that 14 days are over. This is the 2nd phone that I bought from them which has given me problems. Never again.
    That's why I always go with Amazon, by far the best returns process ever. Sometimes if the item's < 30 they don't even want it back!
    alextrela likes this.
    08-07-2014 07:32 AM
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