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07-24-2015 11:36 AM
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  1. charlatan1978's Avatar
    GOt my Lumia 930 today. Wow it gets hot very quickly. Solution please.
    I think if you read this thread fully you'll find there isn't a solution.
    If the phone gets too hot there is likely a fault with it.
    02-09-2015 04:24 AM
  2. JaniM's Avatar
    I think if you read this thread fully you'll find there isn't a solution.
    If the phone gets too hot there is likely a fault with it.
    Or you are using it first time while charging battery.


    Usually it stops heating after all installations etc. is done. After all updates and installations are done, it's a good practise to reboot/soft reset the phone. If it still heats up after a couple days of usage it may be faulty.
    02-09-2015 05:02 AM
  3. zkyevolved's Avatar
    Or you are using it first time while charging battery.


    Usually it stops heating after all installations etc. is done. After all updates and installations are done, it's a good practise to reboot/soft reset the phone. If it still heats up after a couple days of usage it may be faulty.
    Oh, then I guess I've got ANOTHER defective 930? Mine got warm after 45 minutes of streaming music, and sending messages nonstop via LINE and Whatsapp. It's not bad! But still, on my G3 it didn't get warm like this. But it's not at all uncomfortable... At any point!
    02-09-2015 08:28 AM
  4. Vlada Nehez's Avatar
    Well if it gets warm it's not defective. All phones get warm. If you can't bear to hold it in your hand how hot it is, then it's defective. :D
    02-09-2015 12:11 PM
  5. JaniM's Avatar
    I tried to measure temperatures with thermometer but it's not reliable because I don't want to mess my phone up with heat conducting paste etc. I tried to get it as hot as possible without covering it or subjecting it otherwise hotter than normal temperatures. All in all, it went up to 44 degrees of celsius which actually felt quite hot to the hand but it's nowhere near anything that should be worried about.

    The conclusion is while it can feel like it's really heating up it's nowhere near overheating. Aluminium is a great heat conductor so it feels quite hot.
    02-09-2015 03:11 PM
  6. Florin_Anghel's Avatar
    I tried to measure temperatures with thermometer but it's not reliable because I don't want to mess my phone up with heat conducting paste etc. I tried to get it as hot as possible without covering it or subjecting it otherwise hotter than normal temperatures. All in all, it went up to 44 degrees of celsius which actually felt quite hot to the hand but it's nowhere near anything that should be worried about.

    The conclusion is while it can feel like it's really heating up it's nowhere near overheating. Aluminium is a great heat conductor so it feels quite hot.
    44 degrees and you can still hold it in your hands? does your job implies working with ur palms? otherwise I can't explain how you are not severely discomforted by the very high temperature.
    02-09-2015 04:30 PM
  7. Romanissima's Avatar
    I was Having the same issue with my 930 and was really upset, but after a few months it disappeared, so i am happy with the phone now.
    Ssrki likes this.
    02-09-2015 06:45 PM
  8. JaniM's Avatar
    44 degrees and you can still hold it in your hands? does your job implies working with ur palms? otherwise I can't explain how you are not severely discomforted by the very high temperature.
    That is absolutely the hottest part of the frame. And yes I can hold it easily, it's only 5 to 6 degrees hotter than the body temperature.
    02-10-2015 12:40 AM
  9. Florin_Anghel's Avatar
    That is absolutely the hottest part of the frame. And yes I can hold it easily, it's only 5 to 6 degrees hotter than the body temperature.
    You do realize that your body temperature is inside right? That's you hold you thermometer under your arm or in your mouth. That's not the external temperature that your hands are used to. Your skin likes temperatures like 20 degrees, not 44.


    I don't get it, some users tend to go to the world's end to defend their phone even though the bloody thing is hurting them.
    02-10-2015 02:20 AM
  10. JaniM's Avatar
    Yes. But if I put my hands to a water which is exactly 37 degrees celsius, that feels just a little warm. 40 degrees is perfectly fine and 45 is bearable. So, if I hold my phone in my hands and the hottest part being 44 degrees, it doesn't feel that hot. And that being the absolutely hottest that my phone could get. So normally it's a lot less. I had to put my Lumia 930 to charger and record and play 4K videos to achieve that temperature.
    02-10-2015 02:47 AM
  11. Florin_Anghel's Avatar
    Either your shower is broken or your skin is insensitive. At 40 hot shower my skin gets red. I think you don't know how much 44 means
    02-10-2015 06:11 AM
  12. JaniM's Avatar
    Either your shower is broken or your skin is insensitive. At 40 hot shower my skin gets red. I think you don't know how much 44 means
    I'm not sure how to put this. 44C was the absolute maximum what I got from my phones hottest spot. Normally it doesn't even come near to it. So, all and all I have to purposefully try to get my phone to go to 44C.

    Btw. I like my sauna at 110C. :)
    02-10-2015 07:26 AM
  13. MACZXMONO's Avatar
    Just thought i would share my oppinion.. And if it does not lag, freeze or.. Break!? What is the problem? I got a little scared from this thread, but i still went and got me a White 930, exept minor bugs, and that purple tint problem on automatic brightness (gone on low setting) I am pretty happy with this product! "Last" top Nokia L after all :P

    And about the heat, Could not the solution be that this Phone as i have read dispels the heat through the back cover + mainly the aluminium frame? imo of course..
    Many other brands seal the heat inside, and they have HOT screens!
    I have already taken off the back cover many times already, and also replaced the adhesive holding down thescreen because it was as many others, a little lose on top left corner! perfect now btw! (just use enough!!)

    Other phones with plastic or even different alu bodies, dispel the heat probably mostly on the aluminium/metal on thebackside of the display, resultin in hot glass..

    I really cant see any other "problem" than a pretty hot body phone, but cooler hardware!??
    Ssrki likes this.
    02-10-2015 02:22 PM
  14. Ssrki's Avatar
    I have already taken off the back cover many times already, and also replaced the adhesive holding down thescreen because it was as many others, a little lose on top left corner! perfect now btw! (just use enough!!)
    Could you please explain me how you replaced adhesive which holding the screen and how tough is it?
    02-10-2015 05:55 PM
  15. mohsen_tavakolinia's Avatar
    what s your rom?
    02-11-2015 06:20 AM
  16. mary beth hale's Avatar
    Just got my new 930 up and running. Updated to denim and reinstalled my apps with absolutely no heat issues. I'll probably be up for hours playing with it. So far really enjoying it!
    Last edited by mary beth hale; 02-14-2015 at 01:06 PM.
    02-13-2015 08:19 PM
  17. Roy Khoh's Avatar
    My Dell Venue 8 Pro touchscreen gets hot sometimes, when I'm playing Royal Revolt 2 or FIFA 15 UT for over an hour. And the conditions need to be right too, about 34+ degrees Celsius ambient air temperature with anything above 26% humidity. It gets hot to the point that I'm feeling heat on my fingertips as I touch the screen and I think to myself "if I keep my finger here, it will burn". Luckily enough, the games require me to move my fingers a lot.

    My Lumia 930 has never felt that hot on the screen, or anywhere near it. I play Royal Revolt 2 on the phone and it warms up the device. Especially on the back and towards the bottom end. Again, not as hot as I described above. I can hold and grasp the phone with heat discomfort and no risk of burning. When my phone gets that warm, it's a simple enough formula... stop using it and let it cool down! A pretty good indication to get my eyes to focus elsewhere, anyway.

    During normal use of the phone, for mission critical stuff, my 930 does not get warm. That is, voice calling, photos and (full HD) videos. Browsing through Internet Explorer for 20+ minutes also does not increase the phone's temperature. I can imagine VoIP calls or Video Calling or 4k video recording might be a bit more taxing... but these are not usual operation for me.

    A little common sense, everyone. Every device has the potential to heat up. Some more so than others. Variables are also a factor: ambient air temperature, air density, altitude, humidity, air pollutants ppm concentration, your own body temperature all play a role in the ability to dissipate heat. Then you have the variables that contribute to the generation of heat: activity performed, app used, programming efficiency, length of time. I'm sure there are more.

    In the end, This phone is great. This smartphone is awesome. So are all the competitor's devices.
    But please, how can you begin to compare how "hot" the device is if you cannot control all those other variables?
    Then again, some people will get defective hardware (and it doesn't matter which phone you have) and caution must be taken to ascertain whether you have a legitimate heat problem.
    02-15-2015 06:30 AM
  18. maverick786us's Avatar
    For the first time I experienced this heat issue while browsing, using Mobile data, the heat is mostly towards bottom right corner. Someone mentioned in this thread, that, the heat issue is because of the design. So is this a design flaw??
    02-15-2015 11:50 PM
  19. LuisMGLopes's Avatar
    Hi everyone, I just registered to be able to post in this thread. And yes my 930 also overheats, but it's weird because playing some more complex games it doesn't get hot, like angrybirds starwars, or others, and it gets really, really hot playing Microsoft Klondike...
    02-16-2015 06:14 AM
  20. deccyboy's Avatar
    I found that in profile, i get the heat but not when I use the phone in landscape.
    It must be the way I hold the phone, covering the bottom right corner with my hand causing the build up of heat.
    Ssrki likes this.
    02-17-2015 02:07 AM
  21. chaseerry's Avatar
    Walked into Subway this afternoon with 91% battery life. Browsed Twitter and read some stories for the 30 minutes I was there. When I left my 930 was burning hot and the battery dropped to 74%.

    I've never had a phone with so many issues.
    02-17-2015 03:03 PM
  22. Ssrki's Avatar
    Walked into Subway this afternoon with 91% battery life. Browsed Twitter and read some stories for the 30 minutes I was there. When I left my 930 was burning hot and the battery dropped to 74%.

    I've never had a phone with so many issues.
    Yes but maybe problem with poor signal 📶
    02-17-2015 03:07 PM
  23. Fred Wilson2's Avatar
    Could be but none of the other phones (windows or android) have had such as much of problem as the 930 (even in areas of less than ideal reception) I had before I returned it.

    Fred


    Yes but maybe problem with poor signal
    02-17-2015 07:00 PM
  24. yves083's Avatar
    FYI. I managed to fix my L930 overheating and battery drain issues. I did a hard reset and turned off facebook and twitter connect in the apps. The constant pulling and syncing of facebook and twitter contact info ( I had 1000+ in both cases) seems to be what was straining the processor and causing overheating and battery drain even though I had it sync only hourly. Had no heating and over a day battery life since. Give that a shot.
    Ssrki likes this.
    02-24-2015 09:05 AM
  25. MACZXMONO's Avatar
    Could you please explain me how you replaced adhesive which holding the screen and how tough is it?
    Hii!! Have not been signed in for a while sry! I used some adhesive strip I got on a local store, and I just followed a youtube video, was rather detailed! I'll try to find the one I used and post it here when I get on my pc! :) was the same thin adhesive strips he used, and I got a vacume cup from ebay.

    There, back from reaching 10+ posts. (links)

    Last edited by MACZXMONO; 02-24-2015 at 08:52 PM.
    Ssrki likes this.
    02-24-2015 07:17 PM
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